Worker in the back gun section great, did nothing wrong. The group of managers running that store…read moreon the other hand are racist and definitely not worth any of your time or money. Spoke with the worker for 35 - 40 min 2 days in a row wanting to buy my handgun, asking many questions. Decided on a great gun thanks to the worker, everything went through everything was perfect, the manager came by to look through everything and claimed he smelled marijuana. Keep in mind i was talking to the worker and even the worker looked confused and said he never smelled anything not once. ALSO keep in mind their was multiple multiple people walking by us and we were just standing there but somehow he decided to say it was me and denied me not only that but he put me into a system where i can't purchase anything from any academy for 30 days. Definitely not worth while

Every time I have gone there, employees are rude, do not acknowledge me or ask if there is anything…read more they can help me with. Went to the fitting room to try on some clothes, the girl that came to unlock my door did not say ANYTHING to me even when I thanked her for unlocking the fitting door and said NOTHING to me when I came out after thanking her again. Who is training these people in customer relations?

Stopped into the Liberty Rally House looking for a gift. I looked around a bit, then one of the…read moreladies asked if she could help. I told her generally what I was looking for, but no specific ideas. We discussed a few options, and she was very helpful locating what I was looking for and the right sizes. She knew where everything was located in the store and was able to take me right to it. Checkout was quick and easy. Both of the ladies working that day were very helpful.

Hannah at store 074 in Liberty was amazing!!! Without asking, she pulled up inventory for a…read morespecific item at other locations so we know where to go. She exceeded our expectations. Thank you!

They can solve all your running, cycling, and swimming needs. I took my bike in for a fitting, and…read morewhile pricy ($100) was worth it for the added power out of my bike. Scott one of the owners was clear on all the recommendations, and didn't up selling me on anything. Walked through several different set-ups to see what worked. These shops are very communal, and I must say this one felt very welcoming. Having a tri and running shop around is huge. They carry Hoka's so I'll be back.

I purchased a bike from Playtri Kansas City through BikeExchange. Here is a timeline of the events…read morethat led me to give them ONE STAR: Tues, 12/15/2020 Ordered bike, paid for shipping Tues, 12/22/2020 Bike was scheduled to be delivered via UPS, it never arrived; I checked the UPS website and saw "deliver to: Commerce, CA" (I don't live anywhere close to Commerce, CA and how is UPS supposed to deliver to an address without a street name or address number) Wed, 12/23/2020 Bike still did not show up; I rechecked UPS delivery and it stated "insufficient or incorrect delivery address to "Commerce, CA"; I called UPS delivery and tried to change the delivery address to add my street name and address #; UPS told me the address change has been restricted and that I had to contact the sender to change the delivery address, and also informed me that even if I changed the delivery address to the correct one by tomorrow, 12/24/2020, it won't be delivered by Christmas; called Playtri and spoke with a young man, who said the shipping person was working today and he would ask her to call me back; never received a callback from her Thur, 12/24/2020 Called Playtri again and asked about the delivery address on my order, spoke with an Anne @ Playtri and she asked me "have you moved recently?" (as if I ordered the bike, moved, and then didn't inform Playtri); then she asked me "do you live near McKinley Ave?" (as if I knew where McKinley Ave was in Los Angeles because I'm pretty sure every city in LA has a McKinley Ave); I said "I don't even know where that is without looking at a map" to which she responded, "because if you want this by Christmas, you need to go pick it up at the UPS on McKinley Ave" to which I thought, "ok," but actually responded with, "YOU GUYS PUT IN THE WRONG SHIPPING ADDRESS AND I CAN'T CHANGE IT, SO CAN YOU PLEASE CORRECT THE ADDRESS TO MY HOME ADDRESS? I DON'T EVEN CARE IF THE BIKE IS A LITTLE LATE AT THIS POINT" to which Anne responded, "ok, we'll correct the address to your home address so the bike is delivered to your home" Sat, 12/26/2020 Bike hasn't arrived; checked UPS website and it states "check back tomorrow for updated delivery status"; delivery address still says "deliver to: Commerce, CA"; told husband to call Playtri because I was tired of dealing with them; husband called and spoke with Anne, who said "your wife called already and we changed the address" (aka what the hell do you still want from us? We don't care anymore because we did our part); they NEVER accepted responsibility for not double checking to make sure they had the correct mailing address Sun, 12/27/2020 Checked UPS website and it states "check back tomorrow for updated delivery status" and delivery address still says "Commerce, CA"; I call UPS and ask them to hold the bike at the UPS off McKinley Ave so that I can pick it up tomorrow between 12pm - 4pm because they are closed on Sundays; UPS customer service places a hold on the bike so that it doesn't get placed on a truck for delivery Mon, 12/28/2020 Drove to the UPS off McKinley on the ONLY day it rained HARD in Los Angeles; got to the UPS customer service center and Darneisha asked me if I called UPS ahead of time to inform them to hold the bike for pickup because that's what you have to do in order to pick up the bike at a distribution warehouse; I told her I did call yesterday and spoke with customer service and they told me they would place a hold on the bike for pickup; Darneisha tells me that she cannot locate the bike anywhere in the warehouse because the bike was placed on a UPS delivery truck and is supposed to be delivered to my home tomorrow or the day after (aka I wasted a trip to the UPS off McKinley Ave Tues, 12/29/2020 Bike FINALLY arrives at my home at 9pm; the box is obviously open because someone needed to take a peak inside the box; my husband tries to put the bike together that night and noticed the fork offset got dinged upon shipping or at Playtri and the front wheel doesn't fit in-between the fork offsets; we debate what to do and ultimately decide to shave down the metal in the morning so the front bike wheel can fit; we research the issue and decide that we should not bend the offset back and forth because it can compromise the strength of the fork offset Wed, 12/30/2020 My husband files down the metal so the front wheel fits Conclusion: IN NO WAY AM I BLAMING UPS. In fact, Darneisha was amazing and deserves to be recognized for her assistance, she called me on 12/30/2020 to make sure I knew the bike would be delivered on 12/30/2020 or 12/31/2020. BUT WTF PLAYTRI KANSAS CITY, MO - clearly you don't care about customer service.

Pretty awful place. Owner is always pissed. Not sure what his issue is, maybe people don't like…read morepaying for overpriced crap.

Great place. An excellent alternative to going to the big box stores to get your favorite sport's…read moreteams apparel. The back of the store has memorabilia. It's worth following them on Twitter. They often tweet about when they are having different people on the store signing autographs.

Stopped in while visiting Kansas City and found exactly what I needed in Rogers Sporting Goods,…read moresome sandals. Mitch punctually opened the doors and greeted me as I entered. That was a nice welcome, thank you. The store is well laid out and I found the sandals easily and they were reasonably priced. Thank you for allowing me to visit your store. Have a good day. 0:-)

Ordered ammunition online. Fast prompt service, quality products. Happy with transaction.read more

Terrible customer service. I had a problem with a couple of products purchased a few months earlier…read more(4/5 months earlier) obviously all they did was tell me that I have to call Nike and Joola directly to resolve the problem. I don't understand the point of paying a more expensive product from them compared to buying it at a much lower price on the web. they were so useless.

We went here to get a pair of shoes on a Sunday, and we ended up waiting 15 minutes to be helped…read more(we never were) before we ultimately left. There were quite a few people there and one poor young man was left to manage the whole shoe section alone. I don't blame him, I blame management for not having anyone help him get through the many customers.

The service was great-- the cashier asked me if I wanted tissue paper for the gift bag I bought…read more Thought that was a nice perk.

Excellent customer care ! I highly recommend this location. The staff was amazing and helpful from…read morethe moment we walked in the store