Last minute decision to go biking and realized my bike had a flat tire. I reached out to Peddler's…read moreBike shop 30min before closing and they fixed my bike in minutes with great customer service and price. I was off to enjoy a beautiful bike ride enjoying nature. I will definitely utilize their services for my bikes maintenance going forward and recommend others to do the same!!'nn

Wow I bought my first bike there maybe 1976 ? I was short and somehow walked out of there with…read morethe tallest bike in the shop . It was almost impossible for me to get a leg over it but somehow I rode it . Wondered for years how that happened lol.

They can solve all your running, cycling, and swimming needs. I took my bike in for a fitting, and…read morewhile pricy ($100) was worth it for the added power out of my bike. Scott one of the owners was clear on all the recommendations, and didn't up selling me on anything. Walked through several different set-ups to see what worked. These shops are very communal, and I must say this one felt very welcoming. Having a tri and running shop around is huge. They carry Hoka's so I'll be back.

I purchased a bike from Playtri Kansas City through BikeExchange. Here is a timeline of the events…read morethat led me to give them ONE STAR: Tues, 12/15/2020 Ordered bike, paid for shipping Tues, 12/22/2020 Bike was scheduled to be delivered via UPS, it never arrived; I checked the UPS website and saw "deliver to: Commerce, CA" (I don't live anywhere close to Commerce, CA and how is UPS supposed to deliver to an address without a street name or address number) Wed, 12/23/2020 Bike still did not show up; I rechecked UPS delivery and it stated "insufficient or incorrect delivery address to "Commerce, CA"; I called UPS delivery and tried to change the delivery address to add my street name and address #; UPS told me the address change has been restricted and that I had to contact the sender to change the delivery address, and also informed me that even if I changed the delivery address to the correct one by tomorrow, 12/24/2020, it won't be delivered by Christmas; called Playtri and spoke with a young man, who said the shipping person was working today and he would ask her to call me back; never received a callback from her Thur, 12/24/2020 Called Playtri again and asked about the delivery address on my order, spoke with an Anne @ Playtri and she asked me "have you moved recently?" (as if I ordered the bike, moved, and then didn't inform Playtri); then she asked me "do you live near McKinley Ave?" (as if I knew where McKinley Ave was in Los Angeles because I'm pretty sure every city in LA has a McKinley Ave); I said "I don't even know where that is without looking at a map" to which she responded, "because if you want this by Christmas, you need to go pick it up at the UPS on McKinley Ave" to which I thought, "ok," but actually responded with, "YOU GUYS PUT IN THE WRONG SHIPPING ADDRESS AND I CAN'T CHANGE IT, SO CAN YOU PLEASE CORRECT THE ADDRESS TO MY HOME ADDRESS? I DON'T EVEN CARE IF THE BIKE IS A LITTLE LATE AT THIS POINT" to which Anne responded, "ok, we'll correct the address to your home address so the bike is delivered to your home" Sat, 12/26/2020 Bike hasn't arrived; checked UPS website and it states "check back tomorrow for updated delivery status"; delivery address still says "deliver to: Commerce, CA"; told husband to call Playtri because I was tired of dealing with them; husband called and spoke with Anne, who said "your wife called already and we changed the address" (aka what the hell do you still want from us? We don't care anymore because we did our part); they NEVER accepted responsibility for not double checking to make sure they had the correct mailing address Sun, 12/27/2020 Checked UPS website and it states "check back tomorrow for updated delivery status" and delivery address still says "Commerce, CA"; I call UPS and ask them to hold the bike at the UPS off McKinley Ave so that I can pick it up tomorrow between 12pm - 4pm because they are closed on Sundays; UPS customer service places a hold on the bike so that it doesn't get placed on a truck for delivery Mon, 12/28/2020 Drove to the UPS off McKinley on the ONLY day it rained HARD in Los Angeles; got to the UPS customer service center and Darneisha asked me if I called UPS ahead of time to inform them to hold the bike for pickup because that's what you have to do in order to pick up the bike at a distribution warehouse; I told her I did call yesterday and spoke with customer service and they told me they would place a hold on the bike for pickup; Darneisha tells me that she cannot locate the bike anywhere in the warehouse because the bike was placed on a UPS delivery truck and is supposed to be delivered to my home tomorrow or the day after (aka I wasted a trip to the UPS off McKinley Ave Tues, 12/29/2020 Bike FINALLY arrives at my home at 9pm; the box is obviously open because someone needed to take a peak inside the box; my husband tries to put the bike together that night and noticed the fork offset got dinged upon shipping or at Playtri and the front wheel doesn't fit in-between the fork offsets; we debate what to do and ultimately decide to shave down the metal in the morning so the front bike wheel can fit; we research the issue and decide that we should not bend the offset back and forth because it can compromise the strength of the fork offset Wed, 12/30/2020 My husband files down the metal so the front wheel fits Conclusion: IN NO WAY AM I BLAMING UPS. In fact, Darneisha was amazing and deserves to be recognized for her assistance, she called me on 12/30/2020 to make sure I knew the bike would be delivered on 12/30/2020 or 12/31/2020. BUT WTF PLAYTRI KANSAS CITY, MO - clearly you don't care about customer service.

I am a new resident to Missouri, and I needed to find a repair shop for my vintage motorcycle after…read moreit was damaged in the move cross country. I was just looking initially for an estimate, and after receiving poor treatment from a previous bike shop in another city, I saw that Bike Works Unlimited was only a mile and a half from my house. Not only were the folks respectful and courteous, Dennis offered to come look at the bike at my home, as it was not rideable at that point. After parts came in, his coworker and he came and trailered the bike back to the shop, and the work was completed that day, along with my inspection. From start to finish, Dennis and everyone else I met at the shop was professional and the service was outstanding! I will definitely be taking my business there in the future. Laurel C.

I have been a customer for about 9 years. I have bought 2 bikes for myself here, as well as 1 for…read moremy young adult daughter. Every time I go in for a tune-up or repair, Mark does a great job of fixing the bike and educating me on biking. He gives off an energy about biking that makes me want to jump on and ride right at that moment! I often end up hanging out with Mark, friend of everyone, for about an hour each time I stop in. I highly recommend this place to buy a bike, fix a bike, or learn about cycling.

What's even more impressive about Mark Pace's shop is that he isn't pretending to know / isn't…read morehoping to know / isn't claiming to know. It's that he does KNOW an uncanny volume of super practical particulars about what it takes to make a customer and their bike happy. As someone said earlier, this is a REAL bike shop ! !

Terrible Service! You are better off sending your drone back to the manufacturer for service no…read morematter how long it takes based on the experience I had. The lady was nice and had good communication with me until my Mavic Pro came back still broken from their expert technician. Then for the most part it was crickets. $80 for an evaluation and $15 for a part and 3 weeks later I still have an unrepaired drone.

Great communication and very honest, will definitely go back if needed! They couldn't repair my…read moredrone due to a firmware update from JDI but they reimbursed me the inspection when a lot of others company's would have kept the money.

Jay is the owner and he welcomes you like your apart of his blood family, this shop has it all,…read more and if there is something you need that he does not have Jay will make it happen and get it. Jay is not only a shop owner he's a rider, he knows his stuff, he also is a designer, I bought one of his motorcycle vests he designed, it's called Freakin Leather, it's so soft and fits perfectly, he thought of everything when he designed this vest. I cannot say enough about his shop, my definite go to for my motorcycle needs, I'm about to start calling him Guru Jay!! Thank you @renegade classics for being a pillar in the motorcycle community brother

This is a store for riding gear, very helpful owner manager. Decent prices and wide selection. Got…read morea pair of gloves for my big mitts. Awesome store hopefully some of you folks will help support him and keep this place in business.

Fast Affordable hauling services amazing customer service . I called and spoke to the owner and he…read morewas very helpful

I had a vintage leather coat that I had treated and now it looks brand new and it 20 years oldread more

This place is expensive. My bill was $253. You talk about a sticker shock! I'm still reeling. It's…read moremy understanding that they charge higher based on the brand as well. I can't confirm But I will say if you ask for an itemized receipt the brand is listed. All I know is that in my decades of living I've never seen dry cleaning cost this much. I felt like I was robbed, lol. They definitely got enough out of me to last a lifetime because I doubt I return. The clothes had that Dry clean scent but overall good service and results. So, no complaints there.