Compared to the place in Shirley, this place is average. A little scruffy inside it is quite modern and bright but there's s rape marks from the chairs on the walls and the furniture is generally not comfortable.
Service was pleasant but our order came out wrong.
I think the problem with this place, overall, is it requires you to choose your item. There are three Base options (Belgian waffle, American waffle, or crepe) plus twelve ice cream flavours and twenty toppings and twelve sauces.
That gives you 8,640 possible combinations if you have only one of everything. And that's a *lot* of choice.
We ordered what we thought would be amazing - American waffle with Swiss chocolate ice cream, and hazelnut ice cream, with Kinder Bueno chunks and caramel sauce. But it turned out to be quite disappointing.
If I could give one bit of advice to the staff, it is give your customers less choice (there's science that says this is a good thing to do, too). And if you are considering this place, consider the place in Shirley just five minutes up the road instead. read more