I've been living here for about six months now and I feel very happy in regard to the community and the staff here. Kim,Jeremiah,Deysi, and Hailey the staff who work here are very commutative and prompt when whe it comes to any concerns or any questions. They have such a positive attitude and makes this place a more enjoyable place to live. read more

Great customer service. However I must comment the representative/staff,(Kim Popla) she has been so helpful, friendly, very calm, respectful and able to multi-task to serve. The process is even faster and smoother. I would recommend Villas at Beardslee as the place to live with good environment. read more

Have been here for more than a year and just renewed at another unit. Leasing office is very responsive! Maintenance is good and checks day of or even within the next few hours. Kimberly has helped us the whole way through as well as when we were transitioning from one unit to another! read more

Derek has helped us multiple times with maintenance since the moment we moved in! he's friendly and thorough in his work so we specifically request him on our maintenance requests. we appreciate all of his help! read more

Great place to live, the units are nice, it's right by the highway and there's things to do that are close by with the business attached. Most importantly the leasing staff is very helpful and communicative and you can tell that the management company cares about the property. Hailey, Kim, Jeremiah, and Deysi were great. read more

Love this place! Super reliable and the team is always extremely helpful and supportive. Kim, Jeremiah, and Deysi are always wonderful. read more

Great apartments everything is always clean and taken care of and all the staff is very friendly with lots of fun events thank you villas at beardslee read more

The Villas at Beardslee are incredibly clean and bright and in an excellent location near great food and coffee. Kim and Hailey were absolutely amazing during the entire process from touring apartments to getting the keys. We moved in one week after seeing the apartment, and Kim and Hailey were so quick and responsive in closing and answering questions so we could move in right away. Windows make the rooms so bright with good air flow and overall the entire building is so clean and fresh and inviting! Highly recommend! read more

I will be moving into The Villas at Beardslee last weekend in June. Apartment hunting was a nightmare for me until I did a virtual tour with Kim & then an in person tour with Kim. On the day of tour, I bought a friend for moral support & Kim was answering any questions she had as well. When I picked up my keys & did a quick walk through with Kim, she wrote down & few things but when I did the walk through with my friends concentrating on everything, we did find a couple of issues. When I was completed, we talked with Kim & Hailey & Kim placed a work order immediately. Kim kept me informed next day of all the steps maintenance was doing & then I received an email from maintenance that my items were completed.. Kudos to Maintenance as well. What I also like is when you call leasing office & even though Kim is who I have been doing everything with, if Kim is not available Hailey can help as well. Believe me I am a worrier & don't like to bother people & Kim is always saying I am not a bother & that they are always happy to help & answer any questions they can. So how lucky are we as the residents, that we get the wonderful knowledge, always willing to help of these two sweet leasing agents Kim and Hailey. Kim & Hailey are a wonderful asset to The Villas at Beardslee. Thank you for making the next chapter of my life with the move into The Villas at Beardslee an easy transition. read more

The Team at the Villas at Beardslee are great. I really appreciated their prompt response to my messages and speaking with a live person (versus AI which could not answer my questions). I am very impressed. read more

I've lived in this community for three years! And going to lease again for another 21 months. Jeremiah, Derek and Jeff have always been super friendly and helpful. This community is very clean and organized thanks to them and everyone else in the Beardslee team. read more

Kim, Jeremiah, Deysi, Hailey, Derek, Jeff, Val have all helped me out during my time at these apartments. It's been a great living experience here at The villas for 3 years and we love our space! read more

Living here has been a genuinely positive experience since I moved in 8 months ago. Management team is consistently professional, responsive, and easy to communicate with. Hailey especially has been super responsive and helpful, always quick to follow up and make sure things are taken care of. Anytime I've run into an issue, the team addressed it quickly and kept me in the loop, which makes a huge difference. Property is overall very well maintained. Shoutout to Kim, Deysi, and Jeremiah who also organize fun events for the community. read more

I love having a parking garage with an elevator. It makes carrying up groceries so much easier. No need to deal with the rain or stairs. Kim, Jeremiah, and Deysi from the front office always provide quick and easy answers when I have questions. read more

Just moved in and just wanted to say the experienced has been great! Hailey was a big help a long the way and really think without her assistance it wouldn't been possible so big thank you to her! Kim & Deysi was also a big help with the move in process. Really responsive team and professional also. The apartment complex is stunning and very clean and safe. Can't wait to start my future here at Villas!! read more

My husband and I moved to the Villas at Beardslee two months ago after touring more than ten apartment communities, and we couldn't be happier with our choice. The community, staff, and maintenance team are truly exceptional. Our apartment has a large window that brings in abundant natural light during the day and offers a beautiful view of the surrounding greenery. The community area also has several restaurants and a pub, making it convenient to dine or relax without going far. The club room and gym are spacious. I use the gym frequently--it has a good variety of equipment and weights. The common areas are always clean and well maintained. The only minor downside is that the elevator is bit slow. When we moved in, there were a couple of things that needed fixing, and the maintenance team handled them promptly. Special thanks to Mr. Derick, who was attentive and quick to resolve everything. The front desk team is incredibly friendly and approachable. A big shout-out to Kimberly Poplar, who listens to all our questions with a warm smile and always provides helpful, detailed guidance. She assisted us throughout the move-in process and made everything smooth and stress-free. The bus stop is right outside Building 2, and the community is conveniently located less than 300 meters from the 405 freeway. We highly recommend this place to families looking for a comfortable and welcoming community. read more

From my perspective, Hailey was the absolute reason I signed on with Villas at Beardslee. Since everything had to be handled remotely and on a quick timeline, her communication made all the difference. She consistently went above and beyond by sending detailed videos and updates, which helped me feel confident about moving forward without ever having seen the apartment in person. Hailey is highly professional and set the bar extremely high in terms of customer service. While the condition of my move-in wasn't exactly where it should have been, she took full ownership and made sure everything was corrected and in place. That kind of follow-through and commitment is rare and truly appreciated. Her efforts are appreciated and I'm thankful for the level of care she brought to the entire experience. Update 7/27/25: I called the front desk in advance and left a message requesting the elevators be locked to allow the movers to work efficiently. Unfortunately, I never received a call back, even to this day. On moving day, I also tried contacting the after-hours line over the weekend, but they referred me back to the front desk, which wasn't scheduled to open until noon. I even pleaded with them to get in touch with the maintenance staff (who I could see riding around in the maintenance cart), but they still redirected me to the front desk, leaving a four-hour gap with no support. As a result, the movers experienced significant delays completing the job. I'm hopeful this was just an isolated incident. Update 8/1/25: Two weeks ago, I spoke with Liza regarding an erroneous $4,000 charge (twice the monthly rent) for August, when this month was supposed to be rent-free per my lease agreement. Liza acknowledged it was a system glitch and assured me it would be corrected, and that I'd only be responsible for the utility charges ($101.30). As of July 31st, the system reflected the correct $101.30 balance. However, on August 1st, I received an email confirming an auto-draft of $4,061.30 was being processed from my account. I immediately called and reached Liza again, who said she would contact accounting. She did a great job and resolved the situation! read more

Jeff was so professional and helped fix my fire alarm when it was beeping late at night when I called the emergency line. Very fast response time as well! read more

Derek is the kind of person you want to represent your company as he has been very respectful when entering our unit, answering questions we've had and showing patience and understanding. What ever customer service programs you might be providing your employees, please continue. If you're not, you should. read more

Living at "The Villas at Beardslee" for the past 3-years has been an amazing experience. All the staff are amazing and really helpful, especially Hailey Markham. She's very attentive to detail and always really helpful with any issues we are having with our unit. Thank you all!! read more

Hailey M made this experience here great. I told her what I needed and she found exactly that. She's still always willing to help when I have a question and I'm very grateful for that!! read more

Great Maintenance Service! I've been living in this apartment for about a month now, and I'm really impressed with the maintenance team. When I first moved in, there were a few things that needed attention. I submitted a request, and everything was fixed and replaced promptly. Derek was incredibly professional and efficient--he handled all three of my repairs quickly and with great care. I also want to recognize Jeff, despite how busy they are, both he and Derek approach their work with energy and genuine dedication. I'm very grateful for their hard work and responsiveness. Thank you! read more

Very nice apartment and the service is easy and the get things done quick! Kimberly Poplar is the person that helps me out the most and she is always ready to make sure any of my needs are met! I recommend this apartment! read more

Hailey and Kimberly have both been amazing during our time here at the Villas! Great complex, super friendly staff, and always clean and well maintained. Always responsive, and there are kind residents here. Thanks for making us love home! read more

Derek did a great job. When I got back from shopping he had changed out the blown bulb. The staff here is efficient and good at their jobs.

I moved into the Villas at Beardslee in 2022 and continue to renew my lease because it's such a convenient and nice place to live. For the most part, the units are relatively quiet (well insulated) and the staff are so friendly. Hailey Markham, a Sales Associate at the Villas is our favorite. She is always quick to help when I need something, is friendly to my dogs who love visiting with her, and she is always such a friendly face to see if I'm walking through the leasing office. 10/10 recommend living at the Villas at Beardslee if you're a renter that wants to feel safe, respected, and heard. Thanks Beardslee team for taking such good care of this place and your tenants. My dogs and I appreciate you! read more

The team responds promptly to maintenance requests. The apartments are super clean and well maintained.

Derek provided excellent service in fixing my kitchen lights! Kind, personable, and even friendly with my cat.

After living at the Villas since 2020, we finally decided it was time to upgrade our studio mid lease. Sales associate Hailey made the lease transfer process a breeze and was highly responsive to all of our many questions, both in person and via email. We were in our new unit in around two weeks time and are very happy! Sales associate Kim was also very helpful. We have also had great experiences with maintenance team members Manny and Jeff over the years. read more

I just want to give a shout out to Liza, Kimberly and Hailey. I truly appreciate how positive, friendly and helpful they are.

Jeff is an amazing maintenance worker. He was prompt at the appointed time to pressure wash our balcony on a Saturday, the day before Easter no less! His work was fast and thorough and he took only 30 minutes to do everything including setup. He even cleaned out the drain trap in our tub at our request even though doing so was not part of the original maintenance work order. He was good natured about it. To be honest, it's staff like him makes living here so refreshing. read more

We have made Villas at Beardslee our home for eight years and have loved our time here as residents. The apartments are very nice with excellent amenities, the location is fantastic, and the maintenance team is always quick to respond and so kind. While we have lived here, there have been several different leasing and management teams, and we have felt supported and cared for throughout. We want to specifically recognize Hailey, who has gone above and beyond for my husband, me, and our pups since day one. She has such a warm and welcoming presence and has been pivotal in making Villas at Beardslee feel like home. We have lived in other large complexes where the leasing and management teams are disconnected and do not interact and get to know the residents. Hailey is the antithesis of this, as she has taken the time to get to know our family and shows genuine care for us as people, not just residents. She is an asset to the Villas at Beardslee team, and sets the bar for how to make an apartment feel like a home. Thank you, Villas at Beardslee, and thank you Hailey! read more

I moved in to this beautiful apartment complex a few weeks ago. The front desk staff - including Kim, Hailey & Liza - is a powerhouse of warm & prompt responsiveness to a multitude of circumstances. You're always greeted with a smile & willingness to help. A shout out to Sr Property Mgr Jeremiah as well. Thank you to all of you! read more

Such great management! Easy to communicate and great customer service. Hailey is so sweet and made sure we were comfortable and happy in our new home! Definitely would recommend Beardslee if you're looking for a great apartment rental experience. read more

Our experience at the Villas on Beardslee has been great. Hailey is so helpful and so responsive whenever an issue arises.

I've lived here for a couple years now and absolutely love it! It's quiet, clean and ton of nature nearby. The staff has been super helpful and pleasant, all the way from the maintenance staff to the front office team. Hailey has made my experience even better, always being knowledgeable, helpful and fun! read more

I've been a current resident for over 2 years now and it's been good overall! At 2 years, I moved into a larger unit and the staff have been so helpful during the move and for my entire time here. Specifically Hailey, Kim, Liza, and Jeremiah have been awesome. The maintenance crew are extremely responsive as well. The only negative things are, the gym in my old building only had 1 treadmill. There used to be 2 but it stopped working years ago and was never replaced despite me asking. This made it challenging to use the gym since it was nearly always taken. The stairways can be quite smelly and dirty. Finally, my 1st year rental increase was extremely steep at 15% which was a bit of a shock. read more

This has been one of the nicest apartments I have lived in! The building/landscaping is well cared for. The maintenance staff is superb! My favorite thing is the sales staff, specifically Hailey Markham & Kimberly Poplar. They went above and beyond to make me feel welcome and to ensure that my time here is the best I it can be! Their smiling faces are the best! read more

Update: I received a collection notice 3/20/2023. I was told on 10.28.2022 that I was actually owed part of my security deposit. So now I am complaining to the BBB, Holland Partner Group, & Sequium Asset Solutions. Thankfully I have all the documents proving I owed nothing and in fact they owed me. It is absurd that this is what they do. I also find it rather surprising that I hear from a collections group after posting this comment in the first place. This management company & location is possibly the worst apartment I have dealt with. I was living at the Villas at Beardsley, Bothell, WA. This location was nice, however the leasing agents completely lied about updating my buildings gym. Equipment was missing, machines broken, & the cleanliness was atrocious. Update: The representative at the time promised they would update the gym. They didn't, I ended up purchasing a gym membership. Wouldn't have chosen this apartment if I knew they would not do as promised. I frankly wouldn't have cared, but after getting a collections notice for something that was taken care of in October, I am frankly demanding a partial month refund of rent to cover for those gym expenses. Furthermore, the staff was hard to get a hold of, I had to physically walk to the office to get requests done. For even mundane things. They were also going to increase rent by hundreds of dollars, but somehow unable to afford to fix the gym or have trained staff to answer tenant inquiries. When moving out, they charged me for cleaning fees, which in the state of Washington, tenants can't charge for normal wear and tear to a unit. And you cannot sign away your rights. I was making inquiries for nearly a month, past the 21 day mark of when tenants should be given back their deposit. But they still were able to reach out and bill me for my 'balance'. So I was advised to reach out to corporate. I have left voicemails and sent emails for a couple weeks. Then for some reason they were not able to answer my calls. So I tried a different number instead, shockingly the same receptionist I have been getting connected to before answered me through this new number. The receptionist was surprised when she found out it was me. Finally, I was connected to the Regional Manager, Residential & Regional Vice President, both named Jennifer. Both have said, that they can charge for those move out fees items b/c I didn't live long enough in the apartment to not be charged. I request the legal code/disclaimer on that. Neither were able to provide any. So after a few more inquiries, the VP made an 'exception' to take out those fees. Finally refunding me part of my deposit. I was not going to make a review due to finally getting this whole ordeal out of my life. However, after hearing what my friends are going through, I feel is it better to share my experience to help others be more informed before moving in with any properties managed by this company. Also, probably something to look at for current tenants in the State of Washington to better educate themselves, please check out this site; https://apps.leg.wa.gov/rcw/default.aspx?cite=59.18 And do reach out for expert advice as I am no expert, but would like you all to be able to understand that you could be in the same boat I was in. read more

We have been over charged since living here on our utility bills. We have been told it would be resolved but have not. We have been paying between 160-400 a month on utilities (says our usage is a 5 bedroom home). They admitted it was wrong (as we use our utilities sparingly), yet havent fixed ir yet as apartently the utikity company they use , we musy contact separately. our rent was expecged to be $2100 after utikities, but has been arounr $2500 each month. read more