My fiancée purchased a Michigan shaped necklace over a year ago at Verbena, and unfortunately it…read morebroke. We live across the country now and I didn't know when the next time I'd be in Ann Arbor so I looked for a replacement online but couldn't find the exact model. I contacted the owner Kate via the Verbena website and she quickly offered to replace it at no charge. She offered me a slightly different model, but was able to place an order from her previous supplier to get the exact model I was looking for. A few weeks later, I received the replacement necklace along with a handwritten note.

Used to be a very frequent shopper at Verbena but after my experience today it's safe to say the…read morestore has unfortunately lost my business. Was browsing the earring section with a few friends. Decided to go look at something else, so I put the earrings back. When I returned to the earring section, where my friends were still standing, I was approached by an employee. She asked me if I had left the earrings over on the other side, where I had just returned from. Confused, I said I hadn't. She continued prodding me about the earrings (are you sure you didn't put them down, where are they, etc...) I then realized she was accusing me of stealing them. Just when I thought it couldn't get worse, she asked me to show her the exact place that I had set down the earrings (wtf) which I was able to do. She then walked away without even an apology. It goes without saying that accusing customers of stealing when you obviously have no idea what you are talking about is not only disrespectful, embarrassing (given that the store was incredibly crowded at the time), but extremely unprofessional. Sad to say I will not be returning to Verbena....clothes are cute...and employees usually professional and respectful.

Love madewell but I especially love shopping at this location. Great selection of styles and sizes…read more Always clean and the service is great. I've had great interactions with staff there. The only thing I don't like about this location is the parking lot. Though I can usually find a spot even when it's busy, I'm always nervous about getting into an accident because of how tight the parking is. I recommend going during the week or off-hours for the best parking experience.

I literally ONLY wear jeans from Madewell now. Jeans shopping used to be kind of a stressful…read moreexperience for me because I felt like it was really hard to find anything that fit me. I'm curvier on the bottom so typically jeans either fit me in the waist or thighs but rarely both. Or something seems to fit in store only to stretch out too much after a few wears and washes. Madewell jeans are perfect for me though! I buy their Curvy line, which fits me in the thigh AND waist without gapping, and now I just don't even bother trying to figure out my sizes/fit for other brands. They have some good sales and programs. End of season sales can find jeans like half off. There are student and healthcare worker discounts. If you bring in an old pair of jeans to recycle (and they don't even have to be Madewell), you get $20 off a new pair. But I've also purchased full price because they're just that good! The fit in both full length jeans and shorts work well for me. They also have a tailoring service if something doesn't fit perfectly, which I think is free for most pant purchases? So if you are curvier on the bottom and struggle with finding jeans that fit, I definitely recommend trying out Madewell! Aside from jeans... Nice, higher quality clothing, leaning more on the basic/classic end in style, cuts, and color. Also love Madewell shirts and dresses. Accessories (scarves, jewelry etc) are cute too. Love their super soft lounge clothing line (SO SO soft).

The most beautiful pieces of clothing I own are probably from Anthropologie. Generally on the more…read moreexpensive end (but it is definitely worth it for unique/stunning/high quality things you'll love well), but I've also gotten a couple things I absolutely love in a good sale. I've really liked that sometimes when I start a fitting room, I'll find additional things I hadn't picked out myself in the room as recommendations based on the other items I picked and if we talk about what I'm looking for. Got an amazing dress to wear as a wedding guest that was heavily on sale and perfectly my size this way once. I don't think it was even out on racks. Also love their beautiful home goods. Also on the pricier end but don't sleep on the sale section. Just got an absolutely adorable serving dish and plate set for a great price. This location is in a nice plaza with a lot of other retail and dining options. Parking lot is always a little crazy but there's the additional space kind of behind the store (next to it technically) if the main lot out front is full.

The 40% sign was up in the sale room. Good news I thought until the rude employee told me that the…read moresale was over. Since the sign was there I think the store should have honored it. I was prepared to buy alot of items.!! I put everything back. I then we to TJ Maxx and purchased look alikes (same quality) but for less money!

Their clothes selection could be better but I was quite pleased with their purse variety and rings…read more I spent a long time looking through all the racks for the rings. I wish they were organized with rings on one rack instead of mixed with earrings. And it would have been more helpful if it was organized fully by size. I looked at Marshall's purses, DSW's purses, and Ross' and Nordstrom Rack had the best selection! It's helpful to look at the purses in person because I was SO close to purchasing a name brand online but when I looked in person, I keep forgetting how heavy they are! I liked the brand Thatcher. It was half the price of the name brands and the material is water proof and soft. Very happy with my purchase!

I stopped in just to look around, but I always find something that grabs my attention. There are…read moremen's and womens clothing,shoes and other various items. I come to look and always with a few name brand items. This time it was sjoew and shirts. Next time, who knows.

I had such a wonderful experience shopping at Renaissance. The most effort I had to put forth was…read moretrying on the clothes. Roger picked them out, lined them up, and tailored them to fit perfectly. The prices are reasonable for the high quality material and detail. AND... this store has a rare luxury for Ann Arbor, a small covered parking lot for easy in and out. Department stores beware, there is no comparison once you shop with this level service and selection.

Got excellent service and advice when my boyfriend had to get a sleek suit for an all white party…read more When my friend Steve said he got a nice suit here, we decided to check it out. They mostly have suits, pants, and blazers for men, but they do have a small selection of businessy clothes for women. They also have a sale section where items are marked down as far as 60%, which is where David found his white pinstriped suit. Our salesperson was very helpful. He told us that suit rules are made to be broken. If David wanted no cuffs with a pleated pant, that was absolutely fine. He also pinned David's jacket saying men usually wore their sleeves too long and made the suit look a lot better. They also have a comfy couch and fashion magazines in case you are waiting on someone.

Ayla & Co. is a unique store to Ann Arbor. They offer designer clothing that you cannot find…read moreanywhere else in the city, or region. The owners Narmeen and Nadia are friendly and welcoming. They offer personalized and thoughtful recommendations based on what you are looking for. They are extremely knowledgeable and experiences in high-end fashion. I have worked with Ayla & Co. numerous times and have always had a great experience. They take their time with each customer to make sure they are satisfied and eager to come back. Although the designer labels are pricey they almost always have a rack (or two) with 70% off (last season's styles). I've purchased several discount pieces that I would have never been able to purchase otherwise. If you're shopping in Ann Arbor definitely visit Ayla & Co. Don't be intimidated or scared off by the high-end boutique feel of the store. Narmeen and Nadia are friendly and want you to feel comfortable.

Wonderful service Beautiful clothing…read more Good values Friendly warm sales people Honest and sincere

I've been to Pitaya on and off throughout the years. They have a Royal Oak location too I think, or…read moreat least they used to. Clothing is organized by color (and the Type A person in me really likes that, lol) and they also have a sale rack too. Salespeople are usually friendly as well. We stopped in today for a quick browse, they had some cute tops that I tried on too.

I got a bunch of stuff on sale here last year and it's all lasted really well. Two lace bralettes…read morethat I wear fairly often - no fraying or stretching out. A black jumpsuit with lace insets - same as above, lace is in good shape, fits well. Black lace shorts - I've worn these a LOT and they're still in great shape except for bit of fraying inside the zipper on the back and a few loose threads where things have caught on the lace. Their selection is not the widest, but I like how things are organized by color and they do have really good sales. Lots of trendy cute things.

This is a really fantastic place! Basically, it's an outfitter for those who love the outdoors…read more And for a relatively small downtown store, they have about everything that you could need. The stores in an old building, so walking on the wood floors is kind of aesthetically appealing But the bigger deal is this: I'm the kind of shopper that I like to walk into a store and assumed that they will probably have what I'm looking for even if I don't really know what I want And whether it's shoes, clothing or camping supplies this place absolutely fits the bill You will not be disappointed when you go in here. They have items on sale in the basement so keep an eye out for that. You expect to find superior places in big cities, as opposed to where I'm from, but I really had nothing to complain about this one !

Great local spot for everything outdoor outfitting. Helpful and knowledgeable staff. Love coming…read morehere whenever we are in Ann Arbor!

great sign solid downtown location…read morei like the SAMS tshirts (nice price) Ann Arbor is definitely worth checking out

So many Levi's so many different color shirts to match the Levi's I love this store. The people in…read morethe store are very helpful very friendly it's a wonderful place to shop!

I love the original Ypsi location of Mix and the Ann Arbor location is just as lovely. The fashion…read moreisn't always my style, to be honest, but I do love looking at everything and admiring all the great options. And for those who like that more colorful, drapey look then the pieces here are perfect. The jewelry is also fun to admire and right now the winter accessories (hats, gloves, etc) are really cute and colorful as well. Price points are fairly reasonable for a boutique in Ann Arbor as well.

Mix. I love Mix. Some of the best funky, fun and flirty clothes that I own come from Mix - both…read morelocations. The Mix in Nickels Arcade is an easy park downtown in one of the parking garage and a quick walk to fun and funky clothes. The staff is awesome, full of suggestions and quick to tell you if something looks good or not, And yes they have told me the truth - not just yes to make the sale. That's one of the best reasons that I continue to shop at Mix.