Cancel

    Open app

    Search

    Madewell

    4.0 (13 reviews)
    Closed 10:00 am - 7:00 pm

    Madewell Photos

    You might also consider

    Recommended Reviews - Madewell

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 8
    Thanks 0
    Love this 4
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy M.
    116
    19
    30

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Elin W.
    103
    1
    18

    10 years ago

    Business owner information

    Photo of J. Crew

    J. Crew

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy S.
    0
    16
    0

    8 years ago

    Very poor customer service . 4 ladies standing there and not asking for any help . Never will go there

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Madewell

    Review Highlights - Madewell

    Nice, higher quality clothing, leaning more on the basic/classic end in style, cuts, and color.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verbena

    Verbena

    3.6
    (7 reviews)
    2.7 mi
    $$

    Let me just preface this by saying DO NOT COME TO THIS STORE…read more I came in to purchase a dress for a formal. They said I would be able to come back and return the dress if needed as long as I had a receipt, however they did not put a receipt in my bag. Then when I came back to return the dress I was blamed for their mistakes and told I could only return the item for a gift card. Additionally the worker was extremely hostile and did not know how to work her own cash register and had to call for help multiple times. After issuing the gift card they told me that I would not be able to use the gift card because "their machine was down," essentially stealing $65 from me. Despite saying that they would reach out to me about the issue they never did and I had to call multiple times to resolve this issue. On the phone the worker called me rude (I don't know how trying to get a refund is considered "rude") and was extremely unhelpful. Finally they agreed to exchange the gift card for a different item (after 2 phone calls and 4 in store visits, I don't know why they couldn't have done this in the first place) This fiasco wasted me hours of time. Do yourself a favor and order a dress from somewhere else or head to a mall or basically anything but go to this store. If you must purchase something avoid interaction with Mary. She is completely clueless and obviously was not trained properly. Edit: The store owner called me a day after to guilt trip me, offer various excuses, and when that didn't work blatantly told me to the take review down and tried to bribe me. Unfortunately I will not be bribed.

    Used to be a very frequent shopper at Verbena but after my experience today it's safe to say the…read morestore has unfortunately lost my business. Was browsing the earring section with a few friends. Decided to go look at something else, so I put the earrings back. When I returned to the earring section, where my friends were still standing, I was approached by an employee. She asked me if I had left the earrings over on the other side, where I had just returned from. Confused, I said I hadn't. She continued prodding me about the earrings (are you sure you didn't put them down, where are they, etc...) I then realized she was accusing me of stealing them. Just when I thought it couldn't get worse, she asked me to show her the exact place that I had set down the earrings (wtf) which I was able to do. She then walked away without even an apology. It goes without saying that accusing customers of stealing when you obviously have no idea what you are talking about is not only disrespectful, embarrassing (given that the store was incredibly crowded at the time), but extremely unprofessional. Sad to say I will not be returning to Verbena....clothes are cute...and employees usually professional and respectful.

    Photos
    Verbena
    Verbena
    Verbena

    See all

    Madewell - womenscloth - Updated June 2026

    Loading...
    Loading...
    Loading...