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The Upstate Lounge

5.0 (3 reviews)

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6 days ago

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Pig's Eye Pub - Bar area

Pig's Eye Pub

3.7(106 reviews)
1.6 miDowntown
$

Manager turned take service because they believe customers were too intoxicated to be served. Derra…read moreyou have terrible service.

Upon going to enter the Pig's Eye Pub on 4/17/2026 at approximately 11:00 p.m., Eric Drouin, who…read morewas stationed at the door, indicated to me that I was not allowed to bring my service dog in the establishment. I informed you that because my dog is a service animal, she is permitted under ADA to accompany me in all public places. Charlie Brown, who was also at the door, then asked me the appropriate questions allowed under ADA, and after I responded, allowed me to enter the establishment with my service dog. However, after maybe 30 minutes, Mr. Brown approached me and asked that I leave the premises and return without my service dog. I declined this request since my service dog was not misbehaving in any way, barking incessantly or at all, and not being disruptive to any other patrons. After about another 30 minutes, Mr. Drouin approached me with Mr. Brown and demanded that I leave because according to him my dog was too young to be a service animal and therefore must be in training, and I was being disruptive by talking to patrons who asked me about my dog. I informed Mr. Drouin he was incorrect, that my service dog is fully trained to provide the service for which she is required, and the law does not prohibit me from interacting with patrons who approach me about my dog. He and Mr. Brown still demanded that I leave. I was with a group of five other people who all witnessed all of these exchanges. We all departed the establishment at that time. I have filed an official complaint #758150-TWD with the U.S. Department of Justice, Civil Rights Division for this violation of 28 CFR Sec. 36.302(c). This violation of the Americans with Disabilities Act can result in civil penalties up to $75,000 for a first offense and $150,000 for a subsequent offense. Despite me informing these ignorant and insolent employees of this, they still demanded that I leave. I will also be filing a complaint with the State of Connecticut Commission on Human Rights and Opportunities for this violation of CT General Statutes Sec. 46a-44 & 46a-64, which is a class C misdemeanor, which Mr. Drouin and Mr. Brown will be individually charged. I will also be contacting Mr. James Verano, the listed Principal for Pig's Eye Pub, and Mr. William (Bill) Morrissey, the listed Managing Member regarding these federal and state violations. I will also have my personal attorney contact Reid and Riege, PC, the listed agent for Pig's Eye Pub. Being denied service while accompanied by a service animal is illegal, humiliating, and emotionally draining experience that no one should have to endure. What these imbecilic employees did was not only illegal but morally reprehensible.

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Pig's Eye Pub - Booths and darts

Booths and darts

Pig's Eye Pub - Giant Jenga

Giant Jenga

Pig's Eye Pub

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The Upstate Lounge - divebars - Updated May 2026

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