This place gets on my nerves! They charge you for EVERY little thing! Tape , printing a label,…read moreetc. I'm done with this place for awhile but they are conveniently located right off of Hwy 11.

I've come here several times recently. They accept UPS, Fedex, and USPS packages. It is in a…read moreconvenient location, right off of Highway 11, and is great to drop off any items that won't fit in your mailbox. The staff are friendly and helpful. They have plenty of shipping supplies here. They even have a drive through lane which is very nice for just dropping off packages and being on your way. The main gripe about this place is also due to its location. The cramped parking lot it shares with Starbucks. The Starbucks line will wrap around the building, making it hard to get out of parking spots and even blocking the drive-through lane for this store. It's a real pain / hassle and I wish something could be done about it, but I don't think there is anything that can be done, sadly.

Staff in printing was very rude and acted like they couldn't be bothered. I'll go to Staples next…read moretime.

I asked if they had needohs and the employee "no we do not have needohs " in a very rude way, 2…read morestars.

I had to drop off a package to this location. Seems to be the closest location to Moody, Alabama…read more The GPS directions were great, it took me directly to this location. They had plenty of parking and a clean lot. When I entered the building, no one was there to greet me. After like 1-2 minutes I was greeted by a rep coming from the back. I didn't mind the silent wait time because she was nice. She asked if I needed a receipt for my package and provided it to me. She told me to come back to see her. Itel (I hope I spelled her name right) was super nice and is a great example of what great customer service should be.

you hire the most incompetent people ever to exist! i have not received one single package that…read morecomes through fedex ground. costing me money!

Love this venue! It's so comfortable, has amazing food and drink establishments around it and…read moreprovides the best (free) music and sports. Went last night to see Wildflowers a tribute band to Tom Petty. They are the real deal!

I love this venue! I attended a symphony performance here with friends and marveled at how nice it…read morewas! There are several restaurants to choose from when you get hungry or want to have drinks before or after the shows. The area hosts events such as musical performances, movie nights, and sports viewings, so it's something for everyone.

This is my go-to UPS location in the Birmingham area. I went yesterday (27 Jan 2026) around 12:45…read morepm to drop off a boxed & labeled Amazon return -- I was in and out in under a minute. I have visited this location on numerous occasions and can say from experience that speedy service here is typical as the employees are attentive, efficient, knowledgeable and good at what they do! The only time I encountered a line was last month (December). I stopped in around 11:15 am and the line was packed out allllll the way to the door. I could tell it was moving quickly, yet, decided to leave and return later because I had my children with me and hadn't expected to need to wait. So pro-tip -- avoid visiting around lunch time during the holidays :) I've not yet needed to make purchases at this location but would say their prices are comparable to other copy/print/mail services in the area.

Boy, was I glad they were open for business on a Sunday! I really needed to get a package…read morereturned! The gentleman that assisted me was so nice and helpful. He made sure my return was packaged correctly. Thank you!! This location was on the smaller side. Conveniently located off Montgomery highway with ample parking.

The folks at the auburn location are always helpful, pleasant and courteous. They are transparent…read moreabout their prices and don't try to oversell services.

This is an excellent store with a very helpful staff that will go out of their way to help you…read more They provide mail boxes, shipping services and notary public services. I always feel welcome and like a good friend when I come here and that says a lot. I chose Pak Mail after an online search as I was getting ready to move to the area from Boston and I am so thankful to have chosen them to be my shipping center here in Auburn.

We are a San Diego, CA based company and used Custom Pac & Shipping for picking up medical…read moreequipment, packing and shipping in the Birmingham region... They did great!! David was an absolute gem to work with!! Very thorough, helpful and customer service oriented. Sue was a pleasure to work work with on the Administrative side. I can't recommend them enough! We look forward to working with them again! Thank you Custom Pac & Shipping!!

From the owner: Custom Pac & Shipping, Inc. is not to merely deliver a shipping crate, but to deliver products and…read moreservices that will insure the greatest safety for your product in transit to its destination.

They are always so kind and helpful when I drop off my Amazon returns. I also love that I can pick…read moreup lunch or a quick treat if I'm there when the Daily Bagel in the store is open.

FedEx has been constantly dropping my packages at the wrong address and now they have lost my phone…read moreI recently ordered. Now I have to go through this long process of contacting where I ordered it from and filing a police report just to try and get another one or my money back. If you have a choice don't use FedEx or at least not this FedEx.

So they offer all of the UPS/FEDEX/USPS services you need in the Rainbow City area. They have PO…read moreboxes so you can also sign up for those here as well. Also, they have copy services and stuff for your packaging needs (boxes, tape, packing materials, etc). The staff are really nice and they always have enough people working so the wait is never too long (if any at all). Anytime I have a package that I don't want randomly sitting in my mail box I swing in here. Real convenient location with easy access from the main road. Also, located beside a grocery store, so you can multi task if you have other shopping you need to do. If you need postal services of any kind these guys have you covered.

The staff at PostNet go out of their way to help any way possible. They have also added many new…read moreitems like banner making and printing to truly be a one stop shop.

I've done a few small orders with them but this time my first big one (at least big for me). I got…read morebusiness cards, brochures, and posters done, they all look amazing! He did them timely and was really nice! They've done a good job every time.

Perfect experience. Needed a 24 page color presentation printed and bound for multiple people…read more They did it while I waited!! I highly advise to use them.