Postal Annex is my go to for printing and shipping. Staff is courteous and friendly. I'm always in…read moreand out quickly although some times of day can be a little busier, but that's how any business is. Highly recommended for efficient service!

I had a very good experience here today. I had an odd request to wrap a rolled carpet so I could…read moreship it. The guy working was very helpful and wrapped it. He even cut his hand in the process and never complained. Although he had other customers, I didn't feel like he was rushing me or impatient. The service was also a good price.

I had a fragile 120 year old antique porcelain Imari 14" bowl that I needed to send to an eBay…read morebuyer in Alabama. Crystal double boxed it for me and it was delivered perfectl. The buyer was very impressed with the packaging and I told her it wasn't me who did it. Crystal was amazing, friendly, professional and her attention to detail was amazing. It's my go to place for sending large packages at an affordable price. Thank you Crystal!

We stopped in to mail a small package. I ended up not just doing the mail but I also bought a small…read moresharpie for work and a box of self sealing envelopes. Fast friendly service made it all easy! Nice place, I'll be back!

I had to ship a couple packages today and it was fairly painless. Other than the price () it was a…read moregreat experience. I wish I had gotten the name of the sweet lady at the counter. She used to work at Chico's and we talked bell bottoms. Very important conversation!!! Anyway. A quick errand became a delightful experience. Thanks y'all!!!

I visited this place to get fingerprinting. The person at the front was very sweet and helpful…read more Unfortunately the person working with fingerprinting was addicted to his phone. It took him double the amount of time as he had to scroll on his phone multiple times during the fingerprinting. I do not recommend this place for fingerprinting.

This UPS Store is located in the larger complex that is home to Kroger, DSW and a few other major…read moreretailers. It sits on in the smaller off-shoot area a few doors down from Jersey Mikes. Parking is no issue as there are plenty of spots in front or to the side given its location in the shopping center. Most of my visits here have been for Amazon returns and each time I come in, they are quick to assist and friendly while doing so. Never an issue. I have also mailed a package out and again experienced zero issues and nothing but friendly assistance. I work in Franklin, so I usually save all my UPS needs for office days so I can pop by this location.

I have to be honest. The customer service is outstanding at this UPS store. That's why they got 1…read morestar. However, I need to explain our situation to warn others they may not know when shipping packages, UPS. I needed to ship 2 packages of family heirlooms to my brother from my father's estate. I used home depot boxes and packed everything carefully with bubble wrap and padding. I insured them for what I thought was for lost, stolen, or damaged. When the boxes arrived they were demolished. They looked like they had been retaped to hold together. A few things were broken inside. I started a claim, sent pictures, even comparable replacement cost. Total $300. Figured my $6000 insurance would cover. Wrong. After going to the store twice and costumer service number twice I was still denied for these reasons. 1) they have to pack it 2) it had to be packed in their boxes (they claim Home Depot boxes are for moving not shipping) 3) My insurance was for value not damage (still doesn't make sense). 1) They DO NOT explain why they should pack and use their boxes; it's the only way they will reimbursed if damaged. 2) They DO NOT explain insurance policy and that insurance does NOT pay for damage. Please ask questions when you ship boxes cause THEY DON'T explain anything. And that's why the poor rating.

The gentleman in this store was very nice and he helped me with a notary and took his time with…read morehelping me send the documents out highly recommended

Convenient and great service. Located on a main highway their parking lot has plenty of parking and…read morethey staff is quick and well trained.

I have gone in there several times and received great service. I highly recommend them.read more

The person answered the phone quickly. When I gave them the weight/dimensions of a box and the…read moreshipping address, the person was so helpful by telling me all 3 possible prices: USPS, UPS, and FedEx. We have used this company to ship things a number of times before now. They always give Super customer service, even over the phone!

I walked in with what I thought would be a nightmare situation, and before I could finish my story…read morethe young lady behind the counter knew what I needed, printed everything and just took care of business with a smile on her face. Phenomenal customer service. This is now the store I'll always use.

The folks at this location are always so nice and helpful! Even with a huge line during Christmas…read moretime, they are friendly and efficient. Nicely run store!

When I need to send a package, fax documents, or send mail, I will more than likely come here to…read moresend these things. The service here is absolutely superb. The man that runs the store is Jim. He is always he is always friendly and helpful. Everything is neat and organized. The last time I was there, I had to fax 2 documents. He didn't charge me anything, because he thought I waiting too long. I offered to pay, but he told me no. He really cares that his customers get the best service. I can't recommend it enough!

Most definitely recommend. The staff are extremely nice & will help with most all issues I've had &…read moreif they can't help they will refer me to another place that definitely can help! I recommend without a second thought!

Although I have only been with Intelligent Office for a relatively short period of time, they are…read moretop notch. Their level of service, prompt answers and willingness to help with just about anything puts them light years ahead of any other similar company (Regus) that I had dealt with for 8 years.

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