Fast friendly service. Got a document notarized on a Monday - national holidays .so bank was…read moreclosed. I thought $20 was a bit much for a notarized service but they gotta cover the rent. Quick n easy no appointment needed.. in and out in 14 minutes.

Came early and line was out the door because they only had one person working. Came back and guess…read morethey make their own hours now. Says open till 4. But me sling with 6 other customers walked up to a closed door at 2:45

Definitely need some customer service training. They give conflicting information about when…read moreovernight package cutoff is, was sold two single stamps once. Then next time was told they don't sell them.

I went to do an Amazon return and was told that they dont "handle" those anymore but there is a…read moretable with packing supplies in the store, so if I wanted to package it myself and create the labels then I could hand them the box. I asked for help the the guy at the counter said they dont have time. So I went back to the UPS store on Madison Blvd and they were happy to help me as they always are. I will never go back to the store on County Line again.

My name Christina. My hubby and I were at Staples location 7830 highway 72 on Aug , 2 2025…read more Melissa provided us with exceptional customer service and was so helpful that I will want to continue to support this business. For example: we went to this store to purchase a Whalen Table which they did not have in stock. So she ordered it from a different store location and had it for us the following day. She took time in teaching and showing me Easy Rewards program so that customer can earn points on purchases and those points can be redeemed for dollars off. Because of her I was able to earned $49 and used that money the next day to purchase K cup coffee which she informed me it's currently on sale today. In all my years going to Staples no employee has ever taken the time to educate me about this loyalty program. In addition she showed me how to earned bonus points on the 3 most frequently purchased categories. I was so happy! I vote for her to be employee of the month for being so friendly and empathetic . Qualities that makes a customer feel appreciated and valued are crucial to the success of a business. Thank You, Melissa!

The older I get, the more confused I am with technology. Matt and/or Zach have been wonderful…read moreanytime I come in with questions or to have someone look at my laptop. I appreciate that so much. Earlier this week, I needed something printed. The group on that side of the store is just as accommodating! Thanks to all of you. Well done!

I had return item to ship. I needed it to go out asap. I had never used FedEx up to this point. I…read morewent in with a lot of questions, feeling ill prepared. The young man who waited on me had all the answers, was courteous, professional, and expedient! . And the price was right! 5 solid stars

Could have been better staffed between 5-8pm. Seems all of the help left at 1500. When I got here,…read morethe clerk was simultaneously helping me and another customer with two other customers waiting for service. The fedex carrier was picking up the boxes and graciously waited a good 30 minutes for the clerk to finish up my 2 boxes. I've had better service in other Fed Ex stores. My suggestion is to go to this store earlier than 5pm.

I have gone in there several times and received great service. I highly recommend them.read more

The person answered the phone quickly. When I gave them the weight/dimensions of a box and the…read moreshipping address, the person was so helpful by telling me all 3 possible prices: USPS, UPS, and FedEx. We have used this company to ship things a number of times before now. They always give Super customer service, even over the phone!

Great aternative to our Post Office !!! Package delivered safely and on time. Plus, they had a…read morefun assortment of small gifts, honey, cards and flags to purchase. Wonderful !!!!!!!

This is my first, and hopefully last, interaction with this group. When I arrived home after an…read moreout-of-town visit, I found a sticker from UPS on my door indicating that I had a package to pick up at Goin' Postal. A signature was required for delivery. The package was sent to me on 8/6/26 via UPS Next Day Air. 1. On Monday (8/10/26), I went to pick up the package but was informed that it wasn't there yet and would be available the following day. UPS shows they delivered the package to Goin' Postal on 8/10 at 10:33 AM. 2. On Tuesday (8/11/26), I returned to pick up my package, only to be told again that it was not there, despite UPS tracking indicating it had been delivered to them. This was confirmed by an employee who was able to retrieve the tracking number. Nonetheless, he said the package was not there, even though UPS stated it had been delivered. Before I left, I was promised a phone call at 5 PM that evening, but the call never came. 3. I called Goin' Postal shortly after 5 PM to express my concern. It took several attempts to get someone to answer the phone. The lady I spoke with informed me that UPS was incorrect and they did not have the package. I told her that was between her and UPS, and she abruptly hung up on me. 4. On Wednesday (8/12/26), a lady named R...... called me and asked for the tracking information so she could follow up on the shipment. This information was apparently available to her, just as it had been to the employee the previous day. The information was never provided to me by either UPS or Goin' Postal. I had to go back to the sender to obtain it and verify that the package was indeed with Goin' Postal. 5. On Thursday (8/13/26), I called Goin' Postal again. I reached the answering machine but could not leave a message because I did not have a "mailbox number." As of today (8/14/26), the package is still missing. Again, this was sent via UPS Next Day Air. I refuse to believe that I am the only person who has had a bad experience with this group. Because the package contents are valued at several hundred dollars, I filed a lost shipment claim with UPS in an effort to help locate it, something they should have done.