The UPS Store

The gentleman in this store was very nice and he helped me with a notary and took his time with…read morehelping me send the documents out highly recommended

Convenient and great service. Located on a main highway their parking lot has plenty of parking and…read morethey staff is quick and well trained.

Ship Huntsville

(5 reviews)

I have gone in there several times and received great service. I highly recommend them.read more

The person answered the phone quickly. When I gave them the weight/dimensions of a box and the…read moreshipping address, the person was so helpful by telling me all 3 possible prices: USPS, UPS, and FedEx. We have used this company to ship things a number of times before now. They always give Super customer service, even over the phone!

Goin' Postal - Harvest

4.0

(11 reviews)

Great aternative to our Post Office !!! Package delivered safely and on time. Plus, they had a…read morefun assortment of small gifts, honey, cards and flags to purchase. Wonderful !!!!!!!

This is my first, and hopefully last, interaction with this group. When I arrived home after an…read moreout-of-town visit, I found a sticker from UPS on my door indicating that I had a package to pick up at Goin' Postal. A signature was required for delivery. The package was sent to me on 8/6/26 via UPS Next Day Air. 1. On Monday (8/10/26), I went to pick up the package but was informed that it wasn't there yet and would be available the following day. UPS shows they delivered the package to Goin' Postal on 8/10 at 10:33 AM. 2. On Tuesday (8/11/26), I returned to pick up my package, only to be told again that it was not there, despite UPS tracking indicating it had been delivered to them. This was confirmed by an employee who was able to retrieve the tracking number. Nonetheless, he said the package was not there, even though UPS stated it had been delivered. Before I left, I was promised a phone call at 5 PM that evening, but the call never came. 3. I called Goin' Postal shortly after 5 PM to express my concern. It took several attempts to get someone to answer the phone. The lady I spoke with informed me that UPS was incorrect and they did not have the package. I told her that was between her and UPS, and she abruptly hung up on me. 4. On Wednesday (8/12/26), a lady named R...... called me and asked for the tracking information so she could follow up on the shipment. This information was apparently available to her, just as it had been to the employee the previous day. The information was never provided to me by either UPS or Goin' Postal. I had to go back to the sender to obtain it and verify that the package was indeed with Goin' Postal. 5. On Thursday (8/13/26), I called Goin' Postal again. I reached the answering machine but could not leave a message because I did not have a "mailbox number." As of today (8/14/26), the package is still missing. Again, this was sent via UPS Next Day Air. I refuse to believe that I am the only person who has had a bad experience with this group. Because the package contents are valued at several hundred dollars, I filed a lost shipment claim with UPS in an effort to help locate it, something they should have done.

The UPS Store

2.6

(25 reviews)

I absolutely do not understand the ratings. I have had a mailbox there for a decade and have never…read morereceived anything but stellar service.

Great service Easy parking…read more Lots of staff Gotten kinda expensive since last time Paid almost double to ship similar item

The UPS Store

I never even realized this location existed. I needed to return something we had ordered from…read moreAmazon and didn't need. It took me only a few minutes and I was able to do this on a Sunday.

Super nice lady answered all of my questions and ensured that I was clear about services provided…read more I could not ask for more. Thank you.

Mail Box

1.0

Be forewarned once you close your account you are no longer important. I opened a mailbox when I…read morefirst started my business. A few years later once successful I closed my account. The next week one of my customers mailed me a $10,000 check there. I asked the proprietor what they did with my check and he told me they threw it away since I no longer had a paid mailbox.

The UPS Store

2.6

(20 reviews)

Fast friendly service. Got a document notarized on a Monday - national holidays .so bank was…read moreclosed. I thought $20 was a bit much for a notarized service but they gotta cover the rent. Quick n easy no appointment needed.. in and out in 14 minutes.

Came early and line was out the door because they only had one person working. Came back and guess…read morethey make their own hours now. Says open till 4. But me sling with 6 other customers walked up to a closed door at 2:45

Pak Mail

2.3

(3 reviews)

Customer service was lacking. The store was a disaster and uncomfortably hot while waiting for…read moreservice. After answering all the standard questions (if we had liquids or hazardous materials) they were being nosy asking what was in our colorful box we were shipping. That made us both uncomfortable. We won't be back.

These people are incompetent! and Rude! My son took a box…read morethere to mail. They put stamps on the box. The USPS returned it to our house with a sticker saying that boxes over a certain weight cannot have stamps. (I am assuming this is some reaction to terrorism) I took the box back up there and the lady said that she knew it wouldnt go. But she still put stamps on it anyway. Then when I told her I needed it fixed, she said I would have to pay (AGAIN) the postage for the metered mail. She expected me to pay her business for her mistake. She was very rude, made no effort to correct her own mistake. If mailing is their business, they should be aware of the guidelines for the USPS and never allowed a box with stamps to go through their business.

The UPS Store

3.0

(10 reviews)

This store saved the day when I needed a print order placed at a different store fulfilled (other…read morestore couldn't do it, long story not relevant here). The order was a big one and--thanks to the UPS website being totally incompetent--it was only quoted it as a 6 hour job (it should have been a day or two). The store managed to get it done within an hour or so, despite it being a total pain in the butt, and I was pleased with the results. The manager seemed a bit exasperated with me (I get it), which was kind of a bummer. Other staff, however, were very nice. FWIW, I saw them taking plenty of returns--including Amazon--with no complaints.

Good service and friendly staff. I came to drop off a few Amazon returns and they were short…read morestaffed and a bit backed up but they were still chipper and polite.

Staples

4.1

(14 reviews)

My name Christina. My hubby and I were at Staples location 7830 highway 72 on Aug , 2 2025…read more Melissa provided us with exceptional customer service and was so helpful that I will want to continue to support this business. For example: we went to this store to purchase a Whalen Table which they did not have in stock. So she ordered it from a different store location and had it for us the following day. She took time in teaching and showing me Easy Rewards program so that customer can earn points on purchases and those points can be redeemed for dollars off. Because of her I was able to earned $49 and used that money the next day to purchase K cup coffee which she informed me it's currently on sale today. In all my years going to Staples no employee has ever taken the time to educate me about this loyalty program. In addition she showed me how to earned bonus points on the 3 most frequently purchased categories. I was so happy! I vote for her to be employee of the month for being so friendly and empathetic . Qualities that makes a customer feel appreciated and valued are crucial to the success of a business. Thank You, Melissa!

The older I get, the more confused I am with technology. Matt and/or Zach have been wonderful…read moreanytime I come in with questions or to have someone look at my laptop. I appreciate that so much. Earlier this week, I needed something printed. The group on that side of the store is just as accommodating! Thanks to all of you. Well done!

AJ's Shoe Clinic

4.5

(37 reviews)

Super friendly and accommodating. With only 2 shoe repair options in Huntsville, I've tried both…read more Both are overloaded with work. This was my first visit to AJ's and was met with a very friendly welcome. My repair was simple so if I could wait, they offerred to do the repair then and there! I waited less than 10 minutes and left with just what I needed! I will be back for any future shoe repair needs.

They replaced a zipper on my leather purse and did a great job. The work took only a week and the…read moreprice was good too. Can't recommend them enough!

Scout Pest Control

(12 reviews)

I have been using Scotts Pest Control since this summer when we discovered brown recluse spiders in…read moreour attic. I am happy to report that the spiders are gone! I have been impressed with the consistent professionalism in this company including the initial contact, the monthly service visits by the technician (usually Frank), the communication from the office letting me know when the next visit will be and follow ups afterwards, and rescheduling is a breeze. Absolutely no complaints from me!

Very nice folks. Great service. Pricey for termite control but worth it for great coverageread more

The Bubble Hut Coin Laundry

(4 reviews)

Very clean and well maintained. They have a good variety of clean, affordable machines and always…read morein working order. The attendant, Valerie, is the sweetest lady I know! She is so friendly, positive, kind and helpful to everyone and will even offer to help fold your laundry if she's available...not to mention she's a good listener . The owner is friendly and appreciates your patronage. A while back the hot water heater was down and he was very apologetic and vowed to have it repaired immediately, which he did.

Great owner. Very responsive to anyone who has questions. Clean. Safe. Voted Best Laundromat In…read moreAthens in 2023! Offers drop off wash and fold services as well as door dash pick up, and drop off.

Sandra House Cleaning

A wonderful couple that did a great job in record time. The price is right and attention to detail…read moreis beyond my expectations. I plan on using Sandra House Cleaning for as long as they are in this business.

First time experience with Sandra House Cleaning and they did an amazing job. Very professional,…read moreprecise cleaning, and fair pricing. I would definitely recommend and will be continuing service.

Walt's Small Engines

I bought a new pair of mower blades. When they arrived, I thought they looked dull. I brought them…read moreto Walt's and the guys took a look at them and said that is how they should look new. They could have knocked some of the paint off the blades and charged me $16 but they didn't BS me. When it comes time to get my blades sharpened or if I need work on my mower, I'll be sure to use Walt's. Very standup guys!

From the owner: The Right Fix, The First Time: We believe in honest work and quality parts. We'll give you a…read morestraightforward diagnosis and an upfront quote, and we stand by our repairs on all parts and labor. We fix it right, or we make it right!

Irepair Cell Phone

Ahmer did an amazing job fix my phone in under an 1hr I will be returning thank youuuuread more

From the owner: Our company prides ourselves on customer satisfaction as that is always our goal. We aim to exceed…read moreeach customers expectation, with our experience and expertise, we can guarantee your overall satisfaction as we value each job from punctuality to affordability. Give us a call today & we'll assure you've made the right decision by doing so! We're not happy until you are.

O2B Kids Madison

O2B has been an absolutely fantastic place for my child. It was their first time going to a…read morepreschool and has really set my expectations for how preschool should be done. When my child started to show some mischief and emotional control issues, they went out of their way to communicate with us and come with ideas we could all use to improve my child's wellbeing at school and home. They even went so far as to call around and find local and state resources to use if we desired. Debra, Bella, Tonya, Mo, and Lori are all amazing and truly show that they love what they do and put the effort in to equip kids and parents with the tools to succeed. Can't thank you all enough!

From the owner: Welcome to O2B Kids Madison, conveniently located off of County Line Road near Watterson Way in…read moreMadison County. The first five years are most important five years in any person's life --brain science proves it! Research shows a child's early experiences in the world and interactions with adults collectively builds the brain's architecture, creating the foundation for all future learning. Simply put, experiences wire the brain- and the more early experiences, the better!We're a safe and secure Preschool with a play based philosophy on learning. The O2B Preschool Program provides a literacy-rich play environment for Infants, Toddlers and PreK children using our Nationally Recognized curriculum, FD Education. We embrace the education and development of each child and assist our parents in providing a loving, nurturing space for them to learn and grow.

Greener Southeast Upholstery & Flooring Care

4.9

(103 reviews)

Great service, good price, and responsive business owner. Can't recommend them enough!!read more

Keith did an absolutely amazing job! We had him clean the carpet on our stairs that had very…read moreobvious dirt tracks from much use. He was very professional, showed up on time, and explained everything that he was going to do to clean the carpets. Following that he did a thorough clean job and gave us the best way to care for the carpets long term. We highly recommend Keith and his services!

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1 review that is not currently recommended

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Patti L.

0

2

0

8 years ago

so very, very helpful! I've never had to wait!

The UPS Store - shipping_centers - Updated August 2026

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Mailpro Center

3.2

(16 reviews)

Thursday, October 23, 2025, I went to the drive thru to drop off a package at Mail Pro in Owens…read moreCross Roads. I waited for about 5 minutes and no one came out. A pickup truck had pulled up behind me and he finally got out of his truck and went into the store and drove off a few minutes later. When I arrived no vehicles were parked in front of the store. I finally got out of my car and went inside where 3 employees were working the counter. People that had arrived after I had were being taken care of. I asked why no one was responding to drive thru. I was told they were too busy and they were not responding to drive thru. I said I had arrived there before some being taken care of in the store. They did not care. I said it doesn't take long to take a prepaid package. They still didn't care. I tossed my package on the counter by the manager but forgot to wait for the package to be scanned in. I have dropped off pre paid packages before and had no problem with it being shipped. I was upset at how I was being treated and disrespected. It appears this package is now lost and they can care less. I know I should have waited for a receipt, but my package was right next to the store manager. As far as I know it is still illegal to mishandle mail. I believe they should discontinue the drive thru if they cannot handle it. Adam, the owner, never responded to my request for telephone call to discuss the situation. I had left my number at the store he also owns that is next door to Mail pro.

If needing a quick stop it is ok. I went in to mail Christmas post cards in December, asking for…read morepost card stamps. Didn't realize until after I left I was sold stamps for envelopes. Was recovering from being sick (wasn't in full mind) and wondered why it was so expensive to mail 40 postcards! They need to teach their employees the difference. I did ask twice

Goin' Postal - Harvest

4.0

(11 reviews)

Great aternative to our Post Office !!! Package delivered safely and on time. Plus, they had a…read morefun assortment of small gifts, honey, cards and flags to purchase. Wonderful !!!!!!!

This is my first, and hopefully last, interaction with this group. When I arrived home after an…read moreout-of-town visit, I found a sticker from UPS on my door indicating that I had a package to pick up at Goin' Postal. A signature was required for delivery. The package was sent to me on 8/6/26 via UPS Next Day Air. 1. On Monday (8/10/26), I went to pick up the package but was informed that it wasn't there yet and would be available the following day. UPS shows they delivered the package to Goin' Postal on 8/10 at 10:33 AM. 2. On Tuesday (8/11/26), I returned to pick up my package, only to be told again that it was not there, despite UPS tracking indicating it had been delivered to them. This was confirmed by an employee who was able to retrieve the tracking number. Nonetheless, he said the package was not there, even though UPS stated it had been delivered. Before I left, I was promised a phone call at 5 PM that evening, but the call never came. 3. I called Goin' Postal shortly after 5 PM to express my concern. It took several attempts to get someone to answer the phone. The lady I spoke with informed me that UPS was incorrect and they did not have the package. I told her that was between her and UPS, and she abruptly hung up on me. 4. On Wednesday (8/12/26), a lady named R...... called me and asked for the tracking information so she could follow up on the shipment. This information was apparently available to her, just as it had been to the employee the previous day. The information was never provided to me by either UPS or Goin' Postal. I had to go back to the sender to obtain it and verify that the package was indeed with Goin' Postal. 5. On Thursday (8/13/26), I called Goin' Postal again. I reached the answering machine but could not leave a message because I did not have a "mailbox number." As of today (8/14/26), the package is still missing. Again, this was sent via UPS Next Day Air. I refuse to believe that I am the only person who has had a bad experience with this group. Because the package contents are valued at several hundred dollars, I filed a lost shipment claim with UPS in an effort to help locate it, something they should have done.

Staples

4.1

(14 reviews)

My name Christina. My hubby and I were at Staples location 7830 highway 72 on Aug , 2 2025…read more Melissa provided us with exceptional customer service and was so helpful that I will want to continue to support this business. For example: we went to this store to purchase a Whalen Table which they did not have in stock. So she ordered it from a different store location and had it for us the following day. She took time in teaching and showing me Easy Rewards program so that customer can earn points on purchases and those points can be redeemed for dollars off. Because of her I was able to earned $49 and used that money the next day to purchase K cup coffee which she informed me it's currently on sale today. In all my years going to Staples no employee has ever taken the time to educate me about this loyalty program. In addition she showed me how to earned bonus points on the 3 most frequently purchased categories. I was so happy! I vote for her to be employee of the month for being so friendly and empathetic . Qualities that makes a customer feel appreciated and valued are crucial to the success of a business. Thank You, Melissa!

The older I get, the more confused I am with technology. Matt and/or Zach have been wonderful…read moreanytime I come in with questions or to have someone look at my laptop. I appreciate that so much. Earlier this week, I needed something printed. The group on that side of the store is just as accommodating! Thanks to all of you. Well done!

FedEx Office Print & Ship Center

4.3

(4 reviews)

I had return item to ship. I needed it to go out asap. I had never used FedEx up to this point. I…read morewent in with a lot of questions, feeling ill prepared. The young man who waited on me had all the answers, was courteous, professional, and expedient! . And the price was right! 5 solid stars

Could have been better staffed between 5-8pm. Seems all of the help left at 1500. When I got here,…read morethe clerk was simultaneously helping me and another customer with two other customers waiting for service. The fedex carrier was picking up the boxes and graciously waited a good 30 minutes for the clerk to finish up my 2 boxes. I've had better service in other Fed Ex stores. My suggestion is to go to this store earlier than 5pm.

Office Depot

4.0

(6 reviews)

•$$

Went to get a simple card stock print. No one was able to print off a simple card stock document…read moreand laminate. This is awful on the management not to have qualified people in the store.

The prices for print jobs and customer service is extraordinary. Shana and her team really…read moreunderstand customer service and will go out of the way to complete a job. They are the ideal staff to have at any location.

Ship Huntsville

(5 reviews)

I have gone in there several times and received great service. I highly recommend them.read more

The person answered the phone quickly. When I gave them the weight/dimensions of a box and the…read moreshipping address, the person was so helpful by telling me all 3 possible prices: USPS, UPS, and FedEx. We have used this company to ship things a number of times before now. They always give Super customer service, even over the phone!

Goin' Postal - Madison