28 April 2026 Hi Folks…read moreWant to let all know that computer service tech Nick is the man with the plan if you are bogged down with printer problems. Got me up and running with minimal delay. Give him a try when you have the "Broken computer Blues". Robert H.

Above and beyond! I made a mistake in an online order and needed my certificates that day. Emily…read moreover in the printing department helped me get everything corrected and was so very kind and understanding! She has now become my go to person when I go in. Emily really did make it EASY. JimK Limestone County Veterans Honor Guard

I understand that this is a federal holiday, but i have a time-sensitive package that needs to go…read moretoday and since normal hours are advertised on the web I came expecting to be able to make my drop and proceed. Disappointed. I guess I'll have to wait for the Staples to open; I hope I don't have to drive to Madison.

I am new to the area and had to notarize, copy & mail cemetery documents out of state. They went…read moreabove and beyond to help me thru the entire process. What I was dreading to be a paper nightmare turned to be easy and took less than 10 minutes. I'll probably also use them as my UPS pickup point! I would recommend this store.

The gentleman in this store was very nice and he helped me with a notary and took his time with…read morehelping me send the documents out highly recommended

Convenient and great service. Located on a main highway their parking lot has plenty of parking and…read morethey staff is quick and well trained.

Great aternative to our Post Office !!! Package delivered safely and on time. Plus, they had a…read morefun assortment of small gifts, honey, cards and flags to purchase. Wonderful !!!!!!!

This is my first, and hopefully last, interaction with this group. When I arrived home after an…read moreout-of-town visit, I found a sticker from UPS on my door indicating that I had a package to pick up at Goin' Postal. A signature was required for delivery. The package was sent to me on 8/6/26 via UPS Next Day Air. 1. On Monday (8/10/26), I went to pick up the package but was informed that it wasn't there yet and would be available the following day. UPS shows they delivered the package to Goin' Postal on 8/10 at 10:33 AM. 2. On Tuesday (8/11/26), I returned to pick up my package, only to be told again that it was not there, despite UPS tracking indicating it had been delivered to them. This was confirmed by an employee who was able to retrieve the tracking number. Nonetheless, he said the package was not there, even though UPS stated it had been delivered. Before I left, I was promised a phone call at 5 PM that evening, but the call never came. 3. I called Goin' Postal shortly after 5 PM to express my concern. It took several attempts to get someone to answer the phone. The lady I spoke with informed me that UPS was incorrect and they did not have the package. I told her that was between her and UPS, and she abruptly hung up on me. 4. On Wednesday (8/12/26), a lady named R...... called me and asked for the tracking information so she could follow up on the shipment. This information was apparently available to her, just as it had been to the employee the previous day. The information was never provided to me by either UPS or Goin' Postal. I had to go back to the sender to obtain it and verify that the package was indeed with Goin' Postal. 5. On Thursday (8/13/26), I called Goin' Postal again. I reached the answering machine but could not leave a message because I did not have a "mailbox number." As of today (8/14/26), the package is still missing. Again, this was sent via UPS Next Day Air. I refuse to believe that I am the only person who has had a bad experience with this group. Because the package contents are valued at several hundred dollars, I filed a lost shipment claim with UPS in an effort to help locate it, something they should have done.

If I could give them zero stars I would. The delivery driver keeps delivering packages to the wrong…read moreaddress for just about everyone in our neighborhood. It's almost as if they intentionally deliver every single package to one house in our neighborhood and is expecting that homeowner to deliver all of the mis-delivered packages to the rest of our neighborhood. Ridiculous! Here is his photo from a screenshot that I took from my camera footage. Here, he is delivering my 'neighbors' package to 'my' house. He also left the package in the driveway instead of leaving it on my covered front porch or my covered side porch where I have a package delivery box. At this point, I don't think retraining would help. He should be fired. Where do they find these people??? People should stop using FedEx and make them suffer the consequences of hiring lazy, incompetent people just to have a warm body and prompt them to start hiring people again who will actually do the job they were hired to do and do it right. Be the solution, not the problem! And if you are this delivery driver and you are seeing this, SHAME ON YOU SIR!!! Or if you know this guy, tell him to DO BETTER!!! And I am still waiting on a return phone call from earlier this month regarding my missing package. Won't hold my breath on that because they clearly give zero cares.

I was having problems but have spoken with someone at the local office and she reassured me that…read moreshe would address these issues. She was so helpful that I am going to hope my issues are corrected now.

I had return item to ship. I needed it to go out asap. I had never used FedEx up to this point. I…read morewent in with a lot of questions, feeling ill prepared. The young man who waited on me had all the answers, was courteous, professional, and expedient! . And the price was right! 5 solid stars

Could have been better staffed between 5-8pm. Seems all of the help left at 1500. When I got here,…read morethe clerk was simultaneously helping me and another customer with two other customers waiting for service. The fedex carrier was picking up the boxes and graciously waited a good 30 minutes for the clerk to finish up my 2 boxes. I've had better service in other Fed Ex stores. My suggestion is to go to this store earlier than 5pm.

I paid $60 for second day air and guaranteed delivery by 10:30 am on a Wednesday for a package I…read moreshipped. I was promised it would be there then. Well I check on the package and now it won't arrive until Thursday! I could've saved $30 on shipping if I wanted it there a day later. Do not trust this place to get your packages where they're going when they say they will. I will never use this location again. If I could give zero stars I would. Update:: they did end up refunding me the difference in the shipping costs and I really couldn't ask for anything more than that. They were friendly and apologetic so I am amending my score to reflect that. Thank you for being professional and taking care of this issue.

Fast friendly and reliable package service including boxing and great for Amazon returns.read more