The gentleman in this store was very nice and he helped me with a notary and took his time with…read morehelping me send the documents out highly recommended

Convenient and great service. Located on a main highway their parking lot has plenty of parking and…read morethey staff is quick and well trained.

I absolutely do not understand the ratings. I have had a mailbox there for a decade and have never…read morereceived anything but stellar service.

Great service Easy parking…read more Lots of staff Gotten kinda expensive since last time Paid almost double to ship similar item

I have gone in there several times and received great service. I highly recommend them.read more

The person answered the phone quickly. When I gave them the weight/dimensions of a box and the…read moreshipping address, the person was so helpful by telling me all 3 possible prices: USPS, UPS, and FedEx. We have used this company to ship things a number of times before now. They always give Super customer service, even over the phone!

I never even realized this location existed. I needed to return something we had ordered from…read moreAmazon and didn't need. It took me only a few minutes and I was able to do this on a Sunday.

Super nice lady answered all of my questions and ensured that I was clear about services provided…read more I could not ask for more. Thank you.

Fast, friendly, professional and a pleasure to do business with. What more could you ask for…read more I have zero reservations about recommending Goin' Postal in Harvest.

Goin Postal is about a 2/3 really like a 2.5. It's convenient to drop off packages instead of…read moredriving to town. But to use their services it's a bit ridiculous. They mark up their prices quite a bit. I just recently shipped a package and the cheapest was FedEx, or so they said and it was 37.15 to ship. I checked online through FedEx exclusively and it was $15.18 to ship. So just over a 20$ markup to basically print a label. Also they don't print the labels while you are there, they say they will email it to you, however I never got an email, so I called to get the tracking number and the woman who answered was rude at first and huffed and puffed a few times while I explained I never got an email and just needed the tracking number. She finally gave it to me after she found me name and didn't mention an email so I'm not sure how that works or if they just misspelled my name. Overall I would go back to Goin Postal if I provided my own label as a drop off. If not, I would rather drive the extra 10 miles and drop off at a different location. Not worth the price.

Definitely need some customer service training. They give conflicting information about when…read moreovernight package cutoff is, was sold two single stamps once. Then next time was told they don't sell them.

I went to do an Amazon return and was told that they dont "handle" those anymore but there is a…read moretable with packing supplies in the store, so if I wanted to package it myself and create the labels then I could hand them the box. I asked for help the the guy at the counter said they dont have time. So I went back to the UPS store on Madison Blvd and they were happy to help me as they always are. I will never go back to the store on County Line again.

Fast friendly service. Got a document notarized on a Monday - national holidays .so bank was…read moreclosed. I thought $20 was a bit much for a notarized service but they gotta cover the rent. Quick n easy no appointment needed.. in and out in 14 minutes.

Store hours say 6:30. Get there at 6:10 just for paper schedule to say 6pm. Sales associate didn't…read moreeven bother to come acknowledge this. Two more people pulled up after me due to same misinformation.

This store saved the day when I needed a print order placed at a different store fulfilled (other…read morestore couldn't do it, long story not relevant here). The order was a big one and--thanks to the UPS website being totally incompetent--it was only quoted it as a 6 hour job (it should have been a day or two). The store managed to get it done within an hour or so, despite it being a total pain in the butt, and I was pleased with the results. The manager seemed a bit exasperated with me (I get it), which was kind of a bummer. Other staff, however, were very nice. FWIW, I saw them taking plenty of returns--including Amazon--with no complaints.

Very bad customer service, the lady was so rude for no reason, people walking in and she will not…read moregreet them, I had got something online and tried to return it and they only sent me return ID so when I went to the desk she asked..dose it have label or QR code, I was like no but they sent me this and I was trying to show her at least she can get me to the right direction, she didn't want to see what I was showing her and she literally spilled what she said earlier, do you have label or QR code I didn't give her hard time so I just left while I was walking out I talked to 2 other customers who also agreed that she is very rude

Absolutely PATHETIC customer service! The lack of…read morecommunication, attention to detail, customer service and general knowledge is astounding! PLEASE suggest a better place as I am NEW to Huntsville Alabama. Thomas White BOX 255

Just when you think the service at the Post Office is the worst, this UPS location says "hold my…read morebeer." After renting a PO box, and confirming several times that my mail could easily be forwarded to my current travel location by simply giving them a call, I spent 3 months trying to get my mail forwarded with NO luck. Dozens of phone calls resulted in a "you'll have to talk to the manager" response, but the manager was NEVER in the store. Multiple messages were left for the manager to return my calls over 3 months, and not one call was returned. I'm saddened to learn that all of the Huntsville locations are owned by the same person. The franchise owner should be ashamed to know that the Post Office offers superior service to their business.