I've been in there a few dozen times and am always gratified by the professionalism and helpful attitude of the staff. They frequently thank me for my service, to which I invariably respond: "Thank you for letting me serve!" They seem to be very alert and often, if they are waiting on someone else, they will say "Just leave it; we've got you in the computer"! Of course, "Your millage may vary.", but every day I go in there, I come out feeling better Never had a glitch and never had a hassle. It is my "go to" place for Amazon returns, read more

Came here for some amazon returns. Parking was easy to find and the location was not busy for a Saturday afternoon. Quick returns. read more

The UPS Store - Printing Services Near Me - Seal Beach, California

Great store and exceptional customer service . The folks working there are always ready to help with the smile on their face . Would highly recommend them with printing , shipping and all the other services they offer . read more

The customer service is always great at this location. They truly support small businesses.

Smooth... Thanks to the helpful and courtes folks that run the place - the experience was ideal Would not bother going anywhere else read more

We came in with an Amazon return and didn't start the return right. Your employee was quick to help correct the return and we were able to finish the return. Great customer service!! read more

Went to get passport photos, and staff was pleasant and accommodating with my multiple retakes etc. very friendly and nice staff. Highly recommend for any service. read more

They are really rude here so I go out of my way and drive further to go to a different UPS instead. Happens every time. I don't know these people from Adam and they are always really rude to me, for whatever reason, just when I'm dropping off packages. No thanks! Not coming here again! Really entitled attitude. read more

Came here a couple times for help shipping , and for printing. Each time the guys that helped me out were friendly and helpful. The store is also very well organized and clean! Will definitely return. read more

The UPS Store - Printing Services Near Me - Seal Beach, California

I had to have some pamphlets done in a short amount of time and Kevin was able to get it done in a timely manner. Very professional and provides free delivery within the city! Kevin has also provided me with help doing graphic designs, posters, and business cards. | HIGHLY recommend Seal Beach UPS Store for any sort of personal or business printing. Best in the business! read more

This review is for Kevin and his exemplary staff. I travel pretty far to come to this store. As a business owner, I have lots of printing and notary needs. Kevin goes above and beyond and I came super close to closing hours and he stayed behind for me to assist. I really appreciated that and sorry for the late arrival. Several months ago, there was also a missing package issue and his staff diligently helped me every day in guiding me in the right direction to help locate. Kevin, thank you! You're doing an amazing job along with your team. read more

This UPS location printed my Amazon return label. They never scanned the Amazon return label and they never gave me a receipt. They would not take responsibility for not scanning the return label that they printed and for not giving me a receipt. The owner more or less said tough luck. The box was opened and contained a $99 Made in frying pan. The employee said don't worry about it. I'll tape it up. The package never got back to the vendor. I believe this UPS store should take responsibility for a package that evidently never left their location. I would like them to take responsibility. read more

Love the UPS store. For shopaholics like me it's the BEST. Kevin and his entire staff are always so helpful and friendly!! Appreciate you all!!! read more

Personable and very easy in and out for an Amazon return using a scan code off my cell. You can park here too if your car isn't too big.

three words, PATIENT, PROFESSIONAL & RELIABLE. I've been coming here for the last two years and I have had nothing but positive encounters each and every time. I swing by during lunch hours, and that's considered rush hours for most postal offices. Not here, the folks that run this place have always been so attentive to their customers coming in, including myself. The prices are reasonable, they're speedy shippers, quick on their feet & such gentlemen. Conversations are sparked at each visit, which makes the whole experience that much better. Thank you guys! Especially Kevin, your energy & vibes are much appreciated during this Holidays season, you're a whole mood, and customers love that :D read more

The UPS Store - what's in this photo? Wholesomeness, that's what :D - Printing Services Near Me - Seal Beach, California

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Went to Seal Beach UPS store on PCH. The clerk was nice enough but new. The manager or owner seemed frustrated with her. I gave her my package, the address twice, paid ,and was on my way . The email they use ends up in spam which I wasn't told and she had input the wrong PO Box. Item was delivered to wrong box,, bye bye $150.00 item and when I called, the owner couldn't get off the phone fast enough and had no empathy. First time and last time doing business with them. This costly experience contrasts what's normally been routine and precise at every other store. read more

My regular Amazon return location. Very busy today but employees quick to move the short line along. Special thanks to Kevin at the Seal Beach store. read more

I was amazed at my interaction with the owner today. There was a very nice trainee that was attempting to help me with an amazon return. The label was not generating properly so I offered to step outside and try to get amazon on the phone to get a new label. It was around 5:30 so I was hoping to get what I needed before they closed but did not want to hold up their line. I was on the sidewalk on the phone for about a half hour when the owner came out and started using a leaf blower making it impossible for me to hear the amazon rep. I then moved inside since I finally had someone on the phone and was hoping to get what I needed. The owner came in and asked the trainee to begin vacuuming. The trainee gestured that I was clearly on the phone with a supervisor trying to fix the label issue. The owner told him it didn't matter and to start vacuuming. The trainee apologized to me and said I could step in the back to be able to hear better. I asked the owner what time they closed because it wasn't 630 yet and if I can get a label will he scan it. He informed me he would be shutting down his system in 2 mins. It was 6:20. I understand it is close to closing time but not actually closing time. I asked him again if I was able to get the label before 630 would he scan it. He chose to ignore me. On my way out I thanked the trainee for his attempt at kindness and told the owner that he could use a little more human decency. He flipped me off and told me to go fuck myself. He then proceeded to follow me out to my car yelling "FUCK YOU, I AM THE OWNER. I HOPE I NEVER SEE YOUR FACE IN MY STORE AGAIN" There is another UPS store location around the corner. Go there instead. I have no idea why this grown man felt the need to make a young woman so uncomfortable. Edit- I did not refuse any service. I was not offered any other options or given any price options. Only told I needed to contact amazon. There was no intention of staying open under any circumstances whatsoever. Also note the owner does not dispute yelling obscenities and following me out of the store. I have made both amazon and the BBB aware of the incident. read more

Great service very helpful and patience while I tried to find the QR code. I brought my own tape but they were kind and taped my package for me. I will make this my new UPS store. I highly recommend this store. Thank You. read more

They more than doubled the phone estimate and then said it was my problem. I called to get an estimate for shipping a hope chest to Houston. I provided the dimensions of the chest as 21" x 45" x 18.5" with a weight of 60 lbs. I discussed with the representative that was not packaged and asked for an estimate for packaging. I was told $230 for shipping and $40 to $60 for packaging, depending on how much padding was needed. I took the chest to the store and was told it would be almost $600 for shipping and packaging. I could understand if they made a mistake, and the store explained the mistake. But they simply denied what I was told on the phone and said I must not have provided all the information. I provided the same information on the phone and at the store. That is poor customer service. Never again. read more

Very bad attitude by Kevin B Bhatt, owner. As an organized senior citizen , I like to have have a paper copy of my returns to Amazon/Zappos. I print out the QR code with the item description, rather than showing the code on my iPhone. That started a tirade of rude comments towards me. "My staff have told you repeatedly not to print out the QR codes!!!". Funny thing is: THE PRINTED QR codes ALWAYS WORK! So much for world class customer service. Most of his staff are very pleasant to work with..but not Kevin. I even called Amazon to see if printing the QR codes should cause such a negative response from Kevin, since he told me Amazon doesn't want you to print them. They said, no...it doesn't matter, as long as they scan ...Which they do! Kevin's hostile attitude was very off putting. Do better, Mr. Bhatt. read more

Anthony is a superstar. Great customer service, personality, and knowledge. Excellent.

I love this little location. I've always happened to pop in at the most random times and each time, the employee working was kind and helpful! I've not had any issues with shipping, tracking, etc. I had passport photos taken too and they were great! read more

Great service, fast service, and clean store. Kevin is very helpful. Highly recommended!

I can't believe how bad the service has gotten. It use to be an easy pleasant experience but now the owner is SO unbelievably rude I actually walked out!!! That's pretty bad! I recommend going anywhere then the SB UPS! You're better off driving to HB or LB or better yet, Spend your money where you'll be appreciated like across the street at Pack and Ship next to Pavillions. He so crossed a line I will never support his business again. Ever read more

Kevin, Cole and Anthony are amazing here. I'm a full-time artist and I am constantly going to this location to mail out my work. They handle everything quickly and efficiently. I highly recommend ups and this location! read more

I live in Huntington Harbor but I go to the UPS in Seal Beach because I shop across the street. Being semi-retired, I don't sometimes have access to things like printers and things I need to do on a desktop computer. When I go into the store Willie is so helpful and so polite. He can get very busy but always takes time to answer my questions and I've seen how professional he is with other customers in the store. And, obviously being in Seal Beach he gets some Leisure World clientele in there too and he's very accommodating and patient with the seniors. The owner of this franchise can be assured that Willie takes good care of his store. read more

a big thank you for Cole for helping me today. saturdays are my only free days and it's a nice service to have ups open nearby. thank you for being open for business and servicing our needs in the community. we gratefully appreciate it. read more

This UPS Store consistently delivers the best customer service and consumer experience for me. I'm usually dropping off Amazon returns in the evenings and Willy and the others are always professional, friendly and very helpful. Consistently. Even when there is a line out the door, these guys are on top of it and still friendly to boot. I've also seen them package, tape & label packages for older customers that most other shipping stores would charge $ for. Great job . read more

The store is filled with friendly helpful folks. Always ready to give a helping hand. The Christmas holidays are coming and they tend to get busy, but they are still very composed and friendly. Im really grateful for the kind of service this store offer, really go above and beyond for their clients. Anthony knows what to do every time. Excellent service. read more

Excellent Notary Service. !! So wonderful over the phone as well prior to our visit . The quality and professionalism was outstanding.

Kevin was wonderful with assisting us with a complicated notary. My girlfriend loves this store for their courteous clerks and they are super organized when it comes to handling Amazon returns, faxing or scan and email issues for our personal business needs. Today was crucial for our son who is in the military and we needed to do a motorcycle title change to transfer the ownership and Kevin knew we would also need a Bill of Sale, something we would have discovered at the DMV after waiting for hours. Being a retired Attorney, I really appreciated the professional expertise his store commands and even more so that Kevin made it a point to be there there for us this morning. Not all UPS stores are that organized or customer driven. read more

The UPS location on PCH in Seal Beach is the worst. Dropped off a box to be mailed, called fifteen minutes later to suspend the mailing until my eBay customer paid the postage. Was told by UPS manager that while they would not mail it they would charge me $20 for the box they put it in. When picked up my item I was shocked to see that they had not even padded the vintage tv as I had asked and were shipping it in a thin cardboard box. They refunded postage not used but charged credit card for the crappy box. UPS central says it is up to the store to name their box prices. Steer clear of this dishonest place. The employees are unpleasant to boot. read more

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Friendly, fast, knowledgeable, and helpful. I had to ship pieces of art to Germany and took them "as is" framed and with glass sheets (!) to this UPS store. The local service representative, Kevin, handled everything from obtaining UPS's specialized packaging materials, packing the pictures and preparing the paperwork to (of course) arranging the shipment. The pictures took off on a cargo plane super quickly and arrived in Germany unscathed thanks to Kevin's professional packaging skills. I am really impressed with the high quality of the service and will return to this UPS store any time. I highly recommend it! read more

I have been renting PO Box here for 7 years to receive mail & packages. Kevin the owner is so accommodating and always in such a good pleasant mood. I also have shipped things out of here and the service I received is always great from the staff. read more

Kevin the owner and all the employees are very helpful and professional. You can tell they are happy people, they also have reasonable prices and go out of their way to provide great service. read more

My visit to this little location was short and painless. I had to get a large package shipped and the girl working here helped me even though she was already helping someone over the phone. Great multitasking. Parking isn't bad either. read more

Wow! I just got kicked out of a UPS store because the OWNER Kevin Blatt thought I was being "sarcastic" when he said he was gonna charge for packaging material after already ripping me off on a $5.39 box..... I was forced to take my package to be shipped at Another UPS store in Huntington Beach on Warner where the staff were more than friendly and charged me $1.92 for the exact same item to be boxed with a smile! (Thanks Kevin I dodged your scam and saved $3.47 jerk!) I see Kevin has yet to learn that to stay thriving in business you have to know what customer service is or at least what common curtesy is. It's Veterans Day for cryin out loud man!! This place needs to go out of business because of the pompous owner Kevin Blatt and his psychotic personality driving locals away. There are business 101 classes at most junior colleges Kevin you can certainly benefit from a course or just close down and do Seal Beach a favor. You suck. read more

Went in today and waited in line while the cashier treated the customer before me with over-the-top formality like, "Sir, sign here. Wonderful. Thank you so much." When I get to the register and mention that I have Amazon returns, he exhaled loudly and asked if I had them ready (I did - each one had the return scan code taped to the item and I only had 4). He then told me the system was down and there was nothing he could do. No "have a great day" for me. He just said, "Next" and I was on my way. I went down the street to the UPS store on Spring and then sent them off without acting annoyed. I won't be back. You're not doing me a favor when you're making money off of my shipments. Ain't nobody got time for this when there are other stores in the area. read more

I have been to 4 different UPS stores over the last few years. This store was by-far the such a disappointing experience compared to any of the others. I was greeted when I walked through the door by one employee who directed me to put my large box on the end of the counter. I did. The other employee who assisted me seemed to be in a bad mood and did not hide it very well. I apparently did not hit the sweet spot on the counter and was asked to move the box closer to his scanner. By closer, I mean 6 inches. At the time I had another box in my hands and it seemed he could have easily moved the box. I complied, he scanned that box, removed it from the counter, turned back to me, and stared. I placed my next box on the counter and told the "gentleman" behind the counter I needed to ship this one. He was rude throughout this whole transaction, while I was scanning my credit card he labeled the box and flipped it over. He asked me to verify the address and I said, "That might be difficult, you covered up the label I placed on the box". His response "No I did not". He stood there and stared. I flipped the box over and saw my label which was now on the bottom. I verified the address, he pushed my paperwork at me and stood back, and stared. If you could have said the words with his face, I would have heard, F-off.... read more