Cancel

    Search

    The UPS Store

    2.8 (24 reviews)
    Open 8:00 am - 6:30 pm
    Updated a few days ago

    Request a quote

    You can now request a quote from this business directly from Yelp

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

    2 More Services

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Staff here are always really helpful and pleasant and the store is always clean and tidy. 5 stars.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lily A.
    3
    30
    16

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    This place is more of an Amazon return depository than anything else. Better prices to ship small items were at the post office

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Matt P.
    0
    77
    30

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S V.
    0
    6
    2

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L B.
    0
    8
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Always an efficient experience. Great place to do all my Amazon returns and various shipping needs.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Says they're open at 8am. I'm here at 8:50 and store is locked. No signs, nothing. Thanks for wasting my time.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Totally overcharge for packaging. look for ways to add costs. wanted to put my box into a larger one to ship. REALLY!?!?!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The UPS Store

    US Post Office

    US Post Office

    (4 reviews)

    I live in Mountainside on Summit Road. The Mail Carrier CONSTANTLY delivers the WRONG mail into my…read moremailbox. I constantly correct the Mail Carrier back by leaving the wrongly deivered mail in the mailbox to be picked up next day by Mail Carrier. Whoever the Mail Carrier is for Summit Road in Mountainside - THEY NEVER READ THE ADDRESS. They just dump mail into my mailbox that has the same, or worse, close street numbers as mine. This is ridiculous. In addition, I am now finding out from my Doctor in Summit, that they mailed me several pieces of correspondence that I NEVER received. They mailed me in January 2024 and two mailings in March 2024. As of today, March 18, 2024, I have not received any mail from my Doctor. The Mail Carrier who delivers on Summmit Road for Mountainside is either careless and lazy, or vindictive. I have never experienced this level of bad/wrongful delivery service as it is currently, and I have lived in Mountainside for over 40 years!

    Everyone is doing their best right now, but a little patience and courtesy goes a long way. So does…read morethe truth; these are hard times, we all recognize that. Nevertheless-- Three times in two weeks, I have dropped off packages that did not get scanned in for up to 48 hours, causing even further delays than those already resulting from COVID19. Today I called to ask what was going on, and after being hung up on (the employee told me she was alone and too busy to talk), I called back and after she acknowledged hanging up (without apologizing), the woman told me it was "strange", that she personally scans all packages, and that I must have the wrong tracking information. For six packages. I shipped packages at Westfield, Summit and Springfield this week and all were scanned within 2-3 hours. Beware.

    The UPS Store

    The UPS Store

    (16 reviews)

    I was referred first to the kiosk to process my Amazon return because the registers were occupied…read more I chose to wait bc my item was bulky. The store is pretty busy, small and parking in Westfield can be a bit of a hassle but I'd return if I'm in town. The man who helped me was fine. Got the job done.

    On March 4, 2026, at approx 9am, I arrived at the store to complete merchandise returns…read more According to the store's posted operating hours, the location opens at 8:00 AM. However, when I arrived, the store was closed. Another patron and I waited outside until 9:17 AM when an employee--whom I believe may be the manager and possibly the only employee regularly working at this location--arrived and opened the store. This was not an isolated incident. On numerous occasions in the past, the store has either opened late or temporarily closed during posted business hours while the employee left the premises to run personal errands. There have also been instances where I was asked to wait outside because the employee was leaving the store to obtain breakfast, during which time the store was closed to customers. When the employee arrived on March 4, I calmly expressed my frustration regarding the repeated delays and closures during the posted hours of operation. At the time, I had my two-year-old child with me. Rather than addressing the concern professionally, the employee became visibly upset and defensive and began verbally confronting me about why she was late. The employee then chose to serve the other waiting customer while refusing service to me. She subsequently locked me out of the store and waited for police to arrive. I contacted the police myself, and when they arrived they informed me that businesses may legally refuse service. However, the circumstances strongly suggest that this refusal was based on a personal grievance rather than any legitimate business or safety concern. As a result of this situation, I was forced to drive approximately three miles to another UPS Store location in order to complete my returns. While there, I was told that several residents from my neighborhood frequently travel to that location because they prefer not to deal with the employee at the Plainfield store or because the store is often closed with a sign stating that the employee will return shortly.

    Staples - There were no postal scales to be found, but my business definitely needed a Taylor Swift coloring book.

    Staples

    (24 reviews)

    The once-reliable office supply retailer has fallen on hard times, it would seem. With only one…read morediscernible employee staffing the store, I felt bad distracting him from ringing up another customer at the register to ask him where I might find a postal scale. The shelves looked sad, with plenty of empty sections and a strong going-out-of-business aura. I felt bad for the single employee as well as the random two or three other customers wandering the store as aimlessly as I was. I spotted some overpriced battery banks and extension cords, packing tape and copier paper, but not the one office item I had expected to find. Yet I did manage to spot a Taylor Swift coloring book. (Yes, I'm a fan of the pop singer, but this is the last place I'd go looking for such a thing.) Unless the Amazon pick-up boxes and the FedEx counter are keeping it rolling in cash, I'd expect this location, if not the chain, to be bankrupt within a couple of years.

    Ultimately got what I needed. This place has a good selection of chairs and such. There were two…read moreemployees walking around, one of which we asked for help to find a good chair. They were very nice and helped a lot to find the perfect chair. It was also moderately priced, which made us happy in this economy. My mom loves this chair now. As for the Staples itself, it felt kind of dead inside, but oddly homey. I think that made me enjoy my visit even more. It felt like Wall-E after they planted the plant and revived humanity. Perhaps a remaining store in a mall that is on the verge of closing. But not in a way that one would feel disdain. It is comfortable. This store has been on my mind ever since I went just because of how... storely it is. That is all to say: I suggest it if you need chairs and enjoy a joyfully haunting vibe in stores.

    The UPS Store - copyshops - Updated July 2026

    Loading...
    Loading...
    Loading...