I recently visited the UPS Store located at Florham Park, and unfortunately, my experience was far…read morefrom satisfactory. I brought in a package that was already securely packed in a sturdy box, ready to be shipped. However, the staff insisted that I needed to purchase another box from them, claiming that my packaging was insufficient and that a UPS employee might "steal the package" since there was product branding on the underside. This felt like a blatant upsell tactic, as my package was more than adequately protected. Despite my repeated assurances that my box was sturdy and met all necessary shipping requirements, they continued to pressure me to buy their box, which I found unnecessary and unprofessional. I expect better from a reputable company like UPS. Upselling unnecessary products is not only disrespectful to customers but also diminishes trust. I hope this store can improve its practices and focus on genuine customer service rather than pushing unnecessary sales. Attached is the box they refused to accept, you can be the judge. Immediately following this, I went right to the East Hanover UPS store, and they took the box without hesitation. I'd suggest avoiding this location, this is not the first time they've tried these upsell tactics on me. More so, they're straight up unfriendly compared to other UPS stores.

The staff is always friendly here! I've used this UPS store for my Amazon returns for a few years…read morebecause it's so easy and fast! Thanks for always greeting me with a smile and taking care of my returns. This UPS store is a hidden gem in FP!

If you are looking for a local U-Haul dealer, look elsewhere. This location charged me a late fee…read moreand incorrect gas fees. When confronted, they said they would send me documentation, but never did.

This place is a rip off. I find it extremely bad that a pack and ship business charges an extra…read more2.95% for using a credit card. They charged me $116 to mail a curtain panel from New Jersey to Florida. Gouging customers is ugly. They don't take Zelle--how am I supposed to pay?

Clean and simple post office, PO boxes and other services (note I didn't check to see if they had…read moreany passport services). Line moved fast enough during the holidays for packages. Downside - parking lot can be very busy at lunch, and sometimes out of different kinds of stamps and labels.

PROS: Clean, organized, efficient & helpful staff…read more CONS: Nothing I can think of The staff are all very nice and helpful. It never feels like they are rushing you. The space is clean and organized and doesn't get crazy busy, so hardly any wait. Large parking lot, so easy to find parking.

Store is a bit older and run-down looking, but they have all the standard Staples stuff, and staff…read morewas quick to get to my online order and get me out the door. Also nice - they pulled over a chair for an older gent who was figuring out what he wanted. Big printing and mailing center, too. They have a deal on office chairs right now which was good, otherwise it may seem a bit high-priced.

They do an awesome job to print email documents. Very knowledgeable and very professional.read more

This was by far the worst experience I've ever had with a shipping service. I paid for priority…read morehandling for extremely important paperwork, and they still managed to lose my package. When I called to get answers, they took my number, said they would call me back, and never did. No follow-up. No accountability. Nothing. Completely unprofessional, unreliable, and careless. If you value your time, money, or the importance of what you're shipping, stay far away from this location. I would not trust them with anything important again. Rating 0

Would love to leave a zero, this place and its owner is horrible to work with. They do not do more…read morethan one delivery attempt even though they quote three. They are rude and spiteful with packages, where they will hold them hostage and charge you inappropriate fees to relinquish them. I really do believe this place is fraudulent.

Look up the word "service" and you'll see this shop's owner's photo. He truly goes the extra mile…read morefor me every time I have to ship something. Recently, I shipped a heavy, large, car spare tire (Porsche 911 - big and valuable). He figured out how to package it in a way that didn't break the bank and still get the thing to Chicago intact. Fast, friendly and professional. A local gem. Recommended.

Unfriendly staff. The gentleman behind the desk could not be bothered to acknowledge me (yes, I…read moresaid hello and explained why I was there). He waved his fingers so I would push the package closer. I greeted him on my way out. No response. Apparently he is doing me a favor. Won't be back.

Love supporting local and this place is no exception. I…read morehaven't rented a van or anything and have strictly used it for propane. Quick and easy and much more friendlier than HD. If the need arises - good spot for moving materials (boxes, tape etc)in addition to renting a van. Support local - enjoy!

Truck wasn't there when I arrived. The person who had it who I was told was "very reliable" forgot…read morewhen they were supposed to return the truck. There was no other truck I could use and the closest one was Elmwood Park. I reserved the truck over a week in advance due to time constraints for people helping me move. Needless to say I did not get a truck and had to make due with a friend's pickup and other friends' cars. I never even received an email from Uhaul apologizing for this fiasco.

PROS: - open until 6pm Monday-Friday…read more- very clean - staff is super EFFICIENT, knowledgeable, and friendly - charming building CONS: - none This is probably the best post office you will find in Morris county. I've been going here for over 10 yrs and they are wonderful. The postal workers are efficient and polite. Other than the staff, my favorite part about this location is the space and location. The space it a decent size and building is ALWAYS clean. One of the other great things about this location is that they are open until 6pm on weekdays and until 4pm on Saturdays. Most post office locations close at 5, and even though I don't live as close to this location anymore, I still end up coming here bc of their late hours. This is legit the cleanest most efficient post office I've been in.

I can't imagine the Madison post office getting any good reviews. Having mail forwarded during…read morethe winter is impossible, they tell you the only way you're gonna see your mai is to pay them a weekly fee and even then the mail comes some weeks and not others. lt is an endless series of broken promises and mail that never gets delivered.

this team is all that a bag of chips! were able to handle my pileeee of papers to be notorized as a…read morewalk-in customer.

I had a doozy of a request - my parents forgot their electronics as we rushed to the airport and I…read moreneeded to get it overnighted to my parents. Joey and James were in the office this day and both immediately jumped to my rescue. Joey made sure to ask permission before touching their items, and talked me through how they would need to safely package things for transport. He quoted out two different scenarios in order to help try and cut costs. James did a fantastic job ensuring things were accurate in the system and then packaging things up. 24 hours later, my parents had all their items completely across the country and were very complimentary of the prompt support the UPS in Cedar Knolls gave. Big shout out to James and Joey from that flip-flop-in-November-Raiders-Fan!