Dropped a pre-paid FedEx package Tuesday at 4:30 PM. The kid behind the counter was eating Cheetos,…read moredidn't offer a receipt until I asked. By Thursday, no tracking updates...so I stopped in. Door was open, no staff in sight for five minutes. When someone finally appeared, I asked about my package. Turns out it had been sitting untouched on their floor since Tuesday. I took it back and brought it straight to FedEx. To his credit, the kid did ask for ID before handing it over. If you claim to be a shipping service, maybe try shipping. What a joke.

I visited this store for the first time this morning. I phoned ahead and the interaction was very…read morepleasant. I needed an odd size, large box for a return. They were very helpful and got the item packaged up in no time. It was a USPS return shipping which they handle as well. Will definitely give them more business in the future.

I initially had a problem with a package that was delivered on time but severely damaged...UPS was…read moredragging their feet on my insurance claim but the UPS Store dilligently followed up and made aure that the insurance claim was paid to me! They got it approved and the check for the damages was sent to me! I highly recommend this store based on their amazing service from intake of my package to payment of this claim! I hope that in the fiture my packages don't get damaged but now lI know I can trust this store with my valuable shipments!

So on a Monday morning, i needed to print labels to ship my belongings to Florida where i was…read moremoving to So I went to the computer and all of a sudden, I had one of the employees hovering over me asking If i needed any help. Then a moment later, i find out because I spent a couple extra minutes trying to figure out what to print, they were timing me so they can charge me for using the computer. Seriously? I didn't even notice a warning near the computer telling me any of this. So, they charged me $3 top of what I had to spend on the printouts. I should've just gone to the library. Also, every single individual employed at this location has absolutely no social skills whatsoever. They ask you want you want and tell you what to do. They're just order processors that act like robots. Im not lying. Update: So i just moved to Florida and visited a local UPS Store. Let me tell you all something. Maybe its something in New Jersey that employees just dont care. Maybe they dont even get paid alot to motivate themselves but you have no idea what you're missing here. I dont know if anyone has seen the film Pleasantville. Its like that. Everything is perfect. Employees help you immediately when you walk in like an Apple store. They ask you how your day is going. Im serious! Yes UPS will get your packages out flawlessly but next time you walk in to this location, ask yourself, "Was that enough?"

These poor people work so hard for us. They are overworked from delivering whatever Amazon, Fed Ex,…read moreand UPS throw at them. Cut them some slack. I feel really bad for the people that work in the front that have to deal with customers like VF. VF, your reviews are laughable. You give quality restaurants 1-2 stars for petty / arbitrary sleights according to you. Yet you gave Wendy's 5 stars. Do us all a favor and stick to eating fast food. People like you are unable to confront people directly to resolve a complaint and use passive aggressive social media to hide behind your anonymity. You would never say the things you say on Yelp to anyone's face! By the way, your crappy reviews cost honest people that run good businesses money! We do have our problems in society, and many of those problems come from entitled people like you who think you can do whatever you want to because the customer is always right! Well, they are not always right. There are some angry, sad, lonely people out there.

is it company policy for your employees to notice a line in the lobby but not acknowledge it, then…read morecomplain about the customers within ear shot only to be assaulted with a warm " what?" as our greeting after an incredibly long wait? This was my experience today at the boonton post office. You poor miserable woman... maybe you've "gone postal" already. Maybe a less peoply job is what you'd excel at.

Look up the word "service" and you'll see this shop's owner's photo. He truly goes the extra mile…read morefor me every time I have to ship something. Recently, I shipped a heavy, large, car spare tire (Porsche 911 - big and valuable). He figured out how to package it in a way that didn't break the bank and still get the thing to Chicago intact. Fast, friendly and professional. A local gem. Recommended.

Unfriendly staff. The gentleman behind the desk could not be bothered to acknowledge me (yes, I…read moresaid hello and explained why I was there). He waved his fingers so I would push the package closer. I greeted him on my way out. No response. Apparently he is doing me a favor. Won't be back.

This location is the best! I've had to drop in a number of times for shipping, notary, returns and…read moreother needs and they're always the best. Super friendly, super helpful, and just a great experience everytime! 10/10 would highly recommend

Best location ever!! Excellent friendly customer service!!! Notary on site. No more running to the…read morebank then to overnight it. Everything you need!

Last week when our HVAC stopped working we called 3 companies to come out and give us a quote…read more A&H was our last appointment and boy am I glad we found him. We met on my lunch hour and he spent time looking over our unit to determine if we even needed one. After his assessment it was determined that we did in fact need a new unit. He gave us 2 choices and explained the pro's and con's of each. At no time did he push us to buy the most expensive one. His crew showed up on time and took there time on the installation. They made sure all area's of the house was covered so no damage was done during the install. I found Andre to be very honest and knowledgeable. He took his time to answer all of my questions. Can't say enough about his crew. Both gentleman were professional and polite. I would highly recommend A&H for your Heating and HVAC needs.

Do not trust Andre. He'll cut corners and hope you don't notice…read more We hired A&H to install a complete Honeywell zoning system with matching dampers -- $2,750, paid in full. Andre measured our ducts himself, then installed a damper four inches too narrow for the main duct. Either he never checked, or he checked and installed it anyway. It took three months and his own technician to admit what was wrong. He ordered the correct part in May, told us it arrived in June, then never came back to install it. When I finally left a review, he answered within hours -- after weeks of ignoring my emails: "the review must be removed before we come back or Il just return it." Then, an hour later: "I don't even want to work for you at all... you can take a walk." Six months on, our zoning system still doesn't zone, we're paying to heat/cool two-thirds of a floor nobody is using, and the part we paid for is sitting in his shop.

This place is a little hidden gem nestled in a little plaza with a pizza place and a McDonalds and…read morea few other mom and pop businesses. I've dropped off my laundry a few times now and have always been met with professional service. There are two employees there in particular who are lovely to deal with and their names escape me but I will find out and edit this review. The owner of this business called me himself to find out if I was satisfied with my service. You don't get that kind of customer service these days and while I haven't gotten a chance to call him back, Scott keep up the great work! I'm new in the area and have visited several laundromats but Clean Clothes has won me over. I have yet to try the delivery service because I live close enough that I feel lazy even thinking about doing so but I do not doubt that the delivery is as good if not better than the drop off/pick up I've experienced. They also have a little punch card thinger and after ten washes you get a free wash. Very good idea and is just one more reason you are my go to laundromat. ....and the price ain't too shabby. I paid $15.00 drop off fee for 12lbs of wash. Two thumbs up!

Absolutely the worst experience I've ever had with a laundry service. I sent over 300 pounds of…read moreclothing and even spoke with the owner beforehand to confirm they could accommodate my request for returning items properly organized. Instead, my clothes came back a complete disaster -- some were still dirty, others were ruined, and I am now missing a significant amount of clothing. When I contacted them, they brushed me off by saying they'd "tell the girl," and then claimed she went on vacation. As for the missing items, they only told me they would "look for them." No accountability, no urgency, no resolution. To make matters worse, they lost expensive items, including a $425 hoodie. What I got back was one giant mess of wrinkled, mishandled clothing, far from the professional service they advertise. This company showed a total lack of care, accountability, and respect for their customers' belongings. I would strongly warn anyone against using Clean Clothes Depot unless you want to risk losing your clothing and wasting your money. Unfortunately, I am going to have to take them to court for the items they ruined and the missing items they did not return.

Beautiful post office in a serene countryside-like location…read more It is quiet, patient, and everyone here is incredibly kind. I love going here instead of Lake Hiawatha whenever I want a calmer, slower atmosphere. I would recommend it. :)

Continuous poor customer service. Glad there is another Post Office in Towaco with kind clerks who…read moreanswer all questions.

I love this post office! They never have long lines, so I come here when I need something mailed…read morewith the staff assistance. I usually use the drop off box though that is located outside. The only reason I would ever not come here, but to Parsnippany post office is when I need to drop off a larger mail. Lake Hiawatha location doesn't have a large drop off box that fits boxes. This is the only disadvantage of this location. The staff is really nice and tries to serve people pretty quickly.

I had a very disappointing experience at this USPS location today. This review is to report a bad…read moreworker with bob blond hair, older female. She was extremely rude, condescending, and dismissive toward several people in line, including me. Her tone was unnecessarily harsh and unprofessional, which made what should have been a simple transaction uncomfortable. When it was my turn to purchase a money order, she repeatedly questioned whether I had enough funds to cover the amount even after I clearly confirmed that I did. I was then instructed to step aside to complete a form, which I did promptly. However, when I returned moments later, she told me to get back at the end of a long line, despite the fact that I had only stepped aside at her request. This felt unreasonable and discourteous. What was especially frustrating was observing a noticeable difference in how she interacted with others. While she was abrupt and dismissive with several women customers, she appeared much friendlier and more accommodating toward a delivery worker behind the counter. The inconsistency in treatment was difficult to ignore and made the experience feel even more uncomfortable. The supervisor needs to check cameras and investigate her style to abuse clients. Customer service at a public service location should be respectful, consistent, and professional. I hope management provides additional customer-service training and reviews how customers are being treated at this branch, because no one should feel belittled while simply trying to complete a routine transaction. When I rated her service and selected on the screen how unsatisfied i was she mentioned my score. That is scary that they have access to the rating putting the customer in a confrontational situation. Her confronting me was not good. No usps should allow this.

Should be called first class courier. Very responsive, friendly and helpful service from everyone…read morefrom sales to dispatch to the driver. Everyone did everything to make the shipping experience work. On time performance. Good pricing.

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