Dropped a pre-paid FedEx package Tuesday at 4:30 PM. The kid behind the counter was eating Cheetos,…read moredidn't offer a receipt until I asked. By Thursday, no tracking updates...so I stopped in. Door was open, no staff in sight for five minutes. When someone finally appeared, I asked about my package. Turns out it had been sitting untouched on their floor since Tuesday. I took it back and brought it straight to FedEx. To his credit, the kid did ask for ID before handing it over. If you claim to be a shipping service, maybe try shipping. What a joke.

I visited this store for the first time this morning. I phoned ahead and the interaction was very…read morepleasant. I needed an odd size, large box for a return. They were very helpful and got the item packaged up in no time. It was a USPS return shipping which they handle as well. Will definitely give them more business in the future.

So on a Monday morning, i needed to print labels to ship my belongings to Florida where i was…read moremoving to So I went to the computer and all of a sudden, I had one of the employees hovering over me asking If i needed any help. Then a moment later, i find out because I spent a couple extra minutes trying to figure out what to print, they were timing me so they can charge me for using the computer. Seriously? I didn't even notice a warning near the computer telling me any of this. So, they charged me $3 top of what I had to spend on the printouts. I should've just gone to the library. Also, every single individual employed at this location has absolutely no social skills whatsoever. They ask you want you want and tell you what to do. They're just order processors that act like robots. Im not lying. Update: So i just moved to Florida and visited a local UPS Store. Let me tell you all something. Maybe its something in New Jersey that employees just dont care. Maybe they dont even get paid alot to motivate themselves but you have no idea what you're missing here. I dont know if anyone has seen the film Pleasantville. Its like that. Everything is perfect. Employees help you immediately when you walk in like an Apple store. They ask you how your day is going. Im serious! Yes UPS will get your packages out flawlessly but next time you walk in to this location, ask yourself, "Was that enough?"

I sold a framed painting and called the Boonton UPS store for a packaging and shipping quote. I…read morespoke with Mr. Patel, the owner, providing the exact frame dimensions, weight, and destination. He estimated $50 for boxing and $25 for UPS Ground shipping, bringing the total to about $75. When I arrived at the store shortly after, he pulled out an oversized box--much larger than necessary--and suddenly quoted me $130. I asked if he could trim the box down since it was at least 18 inches too tall, but he said he couldn't adjust the cost in his system. Then, he added that he hadn't yet factored in the charges for the box, packing materials, and labor--another $110. In just minutes, with the same package dimensions, the price jumped from $75 to $240. The store recently changed ownership, and it was clear that Mr. Patel had no intention of honoring the quote he had just given me. Whether it was a misquote, a lack of business knowledge, or just dishonesty, the experience was frustrating. I'd recommend finding another UPS store--this one is not worth the hassle.

"Post master" or "post officecmaster" whatever his title is for the Rockaway boro usps location,…read moremiddle aged white guy is the post master there and always has a disgusting look on his face and horrible attitude but i didnt mind untill today when he took his anger for the day out on me for some reason where he started rolling his eyes back in his head and slamming my packages around sighing. Either go to a job where you want to work or just do your job correctly. Also only doing this to a certain group of people from what ive seen so he is biased or picky with who he likes to be nice with? Either way we need to replace this guy. Very displeased with the service from him but the other ladies who work there are always so very nice.

Had an instance where a package was marked as delivered and arrived 2 days later. Another instance…read morewhere a package was marked as delivered but was never delivered. They said "we cannot do anything about it because it was marked as delivered". How can you claim that as a reason you cannot act on a package being lost/stolen BY USPS when your people regularly mark things as delivered that aren't.

Look up the word "service" and you'll see this shop's owner's photo. He truly goes the extra mile…read morefor me every time I have to ship something. Recently, I shipped a heavy, large, car spare tire (Porsche 911 - big and valuable). He figured out how to package it in a way that didn't break the bank and still get the thing to Chicago intact. Fast, friendly and professional. A local gem. Recommended.

Unfriendly staff. The gentleman behind the desk could not be bothered to acknowledge me (yes, I…read moresaid hello and explained why I was there). He waved his fingers so I would push the package closer. I greeted him on my way out. No response. Apparently he is doing me a favor. Won't be back.

This location is the best! I've had to drop in a number of times for shipping, notary, returns and…read moreother needs and they're always the best. Super friendly, super helpful, and just a great experience everytime! 10/10 would highly recommend

The customer service there is abysmal. They close at 6:30, we arrived at their door at 6:29 to find…read morethe door locked. Both of the workers were behind the counter and looked up and shook their head 'no'. Basically saying to us F you. I can understand if we got there after hours, but this was prior to the hours posted online and on their door. Find another UPS store to give your business to as this one doesn't care nor do they honor the hours that they post.

I called A & H mechanical services on Saturday morning, February 21, 2026 and Andre told me that he…read morecould be out to our location in Boonton at the NJ Hi-Railers to fix our HVAC problem in about an hour. Andre showed up right on time. I explained to him what was going wrong. He diagnosed the problem and fix it and he was in and out within an hour. Andre is the owner of the company and he represented his company well I would highly recommend this company to anyone looking for HVAC repair service. His business card is taped right next-door healing system so if I'm not there some other member of the Club can call him to get him out to fix anything that we need again a big thank you to Andre and A and H mechanical service from Boonton New Jersey.

Do not trust Andre. He'll cut corners and hope you don't notice…read more We hired A&H to install a complete Honeywell zoning system with matching dampers -- $2,750, paid in full. Andre measured our ducts himself, then installed a damper four inches too narrow for the main duct. Either he never checked, or he checked and installed it anyway. It took three months and his own technician to admit what was wrong. He ordered the correct part in May, told us it arrived in June, then never came back to install it. When I finally left a review, he answered within hours -- after weeks of ignoring my emails: "the review must be removed before we come back or Il just return it." Then, an hour later: "I don't even want to work for you at all... you can take a walk." Six months on, our zoning system still doesn't zone, we're paying to heat/cool two-thirds of a floor nobody is using, and the part we paid for is sitting in his shop.

Absolutely the worst experience I've ever had with a laundry service. I sent over 300 pounds of…read moreclothing and even spoke with the owner beforehand to confirm they could accommodate my request for returning items properly organized. Instead, my clothes came back a complete disaster -- some were still dirty, others were ruined, and I am now missing a significant amount of clothing. When I contacted them, they brushed me off by saying they'd "tell the girl," and then claimed she went on vacation. As for the missing items, they only told me they would "look for them." No accountability, no urgency, no resolution. To make matters worse, they lost expensive items, including a $425 hoodie. What I got back was one giant mess of wrinkled, mishandled clothing, far from the professional service they advertise. This company showed a total lack of care, accountability, and respect for their customers' belongings. I would strongly warn anyone against using Clean Clothes Depot unless you want to risk losing your clothing and wasting your money. Unfortunately, I am going to have to take them to court for the items they ruined and the missing items they did not return.

Feel blessed! Have to share my story and my FIND! The Laundry was one of those that suffered fire…read moreearlier this month... they were our reliable wash and fold togo. Bright idea!!! Old reliable Yelp helped me find The Clean Clothes Depot. The reviews on yelp are proven true as usual and after trying my first drop off and pickup, I was so amazed and happy to see how clean and tidy our clothes were done. Clothes were folded exactly how I'd fold mine. But best part is that they were so well arranged.

Beautiful post office in a serene countryside-like location…read more It is quiet, patient, and everyone here is incredibly kind. I love going here instead of Lake Hiawatha whenever I want a calmer, slower atmosphere. I would recommend it. :)

Continuous poor customer service. Glad there is another Post Office in Towaco with kind clerks who…read moreanswer all questions.

I had a very disappointing experience at this USPS location today. This review is to report a bad…read moreworker with bob blond hair, older female. She was extremely rude, condescending, and dismissive toward several people in line, including me. Her tone was unnecessarily harsh and unprofessional, which made what should have been a simple transaction uncomfortable. When it was my turn to purchase a money order, she repeatedly questioned whether I had enough funds to cover the amount even after I clearly confirmed that I did. I was then instructed to step aside to complete a form, which I did promptly. However, when I returned moments later, she told me to get back at the end of a long line, despite the fact that I had only stepped aside at her request. This felt unreasonable and discourteous. What was especially frustrating was observing a noticeable difference in how she interacted with others. While she was abrupt and dismissive with several women customers, she appeared much friendlier and more accommodating toward a delivery worker behind the counter. The inconsistency in treatment was difficult to ignore and made the experience feel even more uncomfortable. The supervisor needs to check cameras and investigate her style to abuse clients. Customer service at a public service location should be respectful, consistent, and professional. I hope management provides additional customer-service training and reviews how customers are being treated at this branch, because no one should feel belittled while simply trying to complete a routine transaction. When I rated her service and selected on the screen how unsatisfied i was she mentioned my score. That is scary that they have access to the rating putting the customer in a confrontational situation. Her confronting me was not good. No usps should allow this.

Too bad so many negative reviews, cry babies. Think convenience! I've been going here since moving…read moreto Lake Hiawatha 12 years ago. Never had a wrong shipment error. Mistakes happen, even w/ UPS or FedEx. Maybe language barriers when shipping packages (have heard this with customers in front of me). Yes, long lines, SOMETIMES, you just have to know when to go. Like any other post office I've ever used. Today, Friday, 10:00 AM no other customers. My only complaint is don't take so many passport applications late on a Saturday. So, avoid afternoons on Saturdays! Plenty of extended weekday hours! But the hours are great, one lady acts like she knows you forever , and very convenient in Lake Hiawatha...the option is going out to Rt.46, and service no better. Convenient Handicapped spots. Nice selections of cards and gift cards.

Should be called first class courier. Very responsive, friendly and helpful service from everyone…read morefrom sales to dispatch to the driver. Everyone did everything to make the shipping experience work. On time performance. Good pricing.

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