I wish I didn't even have to give this place 1 star. So yesterday I went in with a package I needed delivered next day. I had it all bought and paid for through my shopify account, but forgot the label at my business 20 minutes away and it was now after 5pm and i needed this package to go out. For those that don't know, shopify is an e commerce platform. Shopify and other e commerce sites (ebay, etsy, ect) gives great business rates compared to the retail shipping prices you pay in store. I walked into the store and asked if they could check and let me know the shipping price if I purchased one there instead figuring I could just cancel the other I purchased online once I got the package out. The cost in store was over $80 for a 1.5lb envelope. On shopify I paid $33. So I asked the younger shorter gentleman (didn't get his name) if they had a printer I could print out my shopify label as it was much cheaper for me to go that route. He told me they didn't have a printer for customers to use but I could download the label and send it to his email and he would print it out for me. The taller man, who I later found out, was the "owner", Andrew Hughes, said, are you on the ups website? I said no, my shopify account. He rudely said, oh well I can't help you then, email it. So I did, and the shorter nice man printed it out and we placed it on my package. As soon as the "owners" (andrews) customer walked out the door, andrew came right over in my face and yelled, WE ARENT HERE TO FIND YOU COUPONS! ITS NOT OUR JOB TO FIND YOU COUPONS! I said, I didn't ask you to find me coupons, im using my shopify. He then yelled again. DO YOU NOT REALIZE THIS IS A RETAIL STORE?! I said yes, but you offer service to take prepaid packages and I bring packages in here every week. He then said to me, GO SOMEWHERE ELSE, GO SOMEWHERE ELSE! I was shocked! I immediately started yelling back, I am not using coupons, I didn't ask you to find me coupons, I am using my shopify, I am a business that does hundreds of 1,000s a year in business and I use ups all the time with my vendors and to ship to my customers. He repeats himself yelling, GO SOMEWHERE ELSE! I then said I am turning you in to corporate. I walked out forgetting to get his name. So I walked back in and said, oh, what's your name? He said, here this will be even better, let me get you a card. He fumbles through the drawer, get his hard and flicks it at me and screams again, GO AHEAD CALL THEM , THEY WONT DO ANYTHING, CALL THEM, BE MY GUEST! omg I was !!! I walked out, called him a dick and flipped him off. I forgot something on the counter and this time, my 6 foot 2 husband walked back in to get it and both men put their heads down and didnt say a word to him. Mind you, i was alone in the store when this happened while my husband waited in the car. A 5 ft 125lb woman who i guess andrew felt he could bully. I did call corporate, and I did complain, they did file the complaint and also told me, he is not listed as the owner, but someone else is with the same last name, so maybe daddy actually owns the store? Or big brother? Maybe. Someone needs to give Andrew a lesson on customer service and whats expected as a ups store "owner". I dont know, but this was by far the worst I have ever in my life been treated as a customer. They have a contract with ups to take prepaid packages. They are a drop off location. They should treat all customers, whether retail or business with dignity and respect. Afterthought, I wish I would have pulled my phone out and recorded the whole thing and blasted him all over social media! read more