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    The UPS Store

    3.3 (12 reviews)
    Closed • Closed
    Updated 1 month ago

    Services - The UPS Store

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    4 years ago

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    Thank you for your kind words Carol.

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    8 months ago

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    11 months ago

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    3 years ago

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    3 years ago

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    9 years ago

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    Ask the Community - The UPS Store

    Kustom Hustle Printworks

    Kustom Hustle Printworks

    (2 reviews)

    I wanted to share my experience with KH Printworks after ordering from them twice…read more My first order was a black and tan T-shirt with the Hurricane Force design. I picked it up directly from the shop, and everything was processed quickly, smoothly, and looked great. For my second order, I ordered one black hoodie, four large tan T-shirts, and one XL tan T-shirt with the same design. When the order first arrived, I noticed that most of the shirts were missing--only the hoodie and one large shirt were included. I called KH Printworks, explained what happened, and they immediately took ownership of the mistake. There was no arguing, no excuses, and no hassle. They resolved the issue the same day and shipped out all of the missing shirts. Today, I received everything in the correct sizes, and I couldn't be happier with how they handled the situation. What impressed me even more was that I offered to pay for the additional shipping cost since they had to send another package, but they refused. Even though a mistake happened, KH Printworks showed exactly what good customer service should look like: taking responsibility, treating the customer with respect, and having the integrity to make things right. To me, the way a business handles a mistake says more about them than when everything goes perfectly. Their willingness to immediately send me the missing shirts without giving me a hard time is worth a thousand 5-star reviews. KH Printworks, keep doing what you're doing. You have definitely earned more business and referrals from me. And to everyone else: please support small businesses like this. Small businesses that stand behind their work and treat their customers this way deserve our support.

    This is the place for custom hats, shirts, bags and so much more! I've used them several times and…read morewas thrilled with the quality of their work. The quick turnaround time is a huge bonus. Their prices are very reasonable. I had custom hats made for my hockey team -- perfection. I also had a teammate being deployed and we wanted to send him away with some custom team swag. Kustom Hustle worked with me to make sure he got the proper farewell! If you're looking for something special for your business, sports team, bachelorette party, family reunion, etc. this is the place!

    US Post Office

    US Post Office

    (9 reviews)

    Actually quite shocked when this post office gets good reviews because no matter how many times I…read morego here the clerks have always been rude.. I went in there to send a package internationally, which I have done countless of times before and never had any issues. This time the clerk typed in my customs form information and told me very rudely that they cannot send my package to Europe. I was so confused because I sent a package to the same person internationally last month and it got to them fine. So I asked why they couldn't because there's nothing inside the package that isn't allowed to be delivered. So the clerk got very starky at me and said "I SAID WE CANNOT SEND YOUR PACKAGE" then she turned over to her manager who was in the next counter and instead of the manager helping me, she also spoke very condescendingly to me and said "How many times do we need to explain to you that you can't send this out?". They both made me feel dumb and as if I couldn't understand English. The next day, I went to the post office at Fahm St with the same package, and it went by so smoothly and they were able to send the package out. Honestly, if you guys are going to keep being rude to your customers, then please do everyone else a favor and don't work at a customer service job.

    This post office has really turned around. It has a lot of new faces and they seem so happy to help…read moreme. That's all I can really ask for. So I'm updating from a three star to a four star! Great job!

    Clearwave Fiber

    Clearwave Fiber

    (60 reviews)

    I switched to Clearwave Fiber in March. Our installation went very well. I haven't had problems…read morewith Customer Service or with billing issues so far. However, since I got the service in March, I've experienced three outages the third one being today. The previous one from last week lasted two entire days. The one prior to that lasted a couple of hours. Today's outage is expected to be repaired by 7 PM. It's just unacceptable I've been with Xfinity since before it was even Comcast and have to say most of the outages we ever had was due to hurricanes. However, their pricing has become outrageous and the signal is not equally strong throughout the house and the bandwidth is really bad. But unfortunately, if these outages continue, I'm gonna have to go back to Xfinity. We rely heavily on our Internet service for everything. Plus I work from home. Being without it just for a few hours is very bad. So if you want to be competitive with Xfinity and other Internet service providers, you guys need to get your shit together FAST!!!!

    Please reconsider using Clearwave Fiber…read more We scheduled an installation appointment with Clearwave Fiber for Saturday with a service window of 1:00 PM to 3:00 PM. Unfortunately, the experience was filled with poor communication, misinformation, and a complete lack of accountability. At 12:05 PM, a technician or contractor named Matt arrived at our home - nearly an hour before our scheduled appointment window. He arrived in an unmarked personal vehicle and was dressed in personal clothing, making it unclear whether he was actually affiliated with Clearwave. Matt informed us that fiber would need to be buried and that another team member would need to come out to complete that work. He advised us to call customer service for information on next steps and timing. At 12:09 PM, we contacted customer service and were told that our appointment was still scheduled for the 1:00 PM to 3:00 PM window and that someone would be coming out that day. At 2:54 PM, having heard nothing further, we texted Clearwave for an update and were told, "I'm showing my tech as nearby." By 3:59 PM, no technician had arrived, and no one had contacted us. When we reached out again, we were suddenly informed that a pre-bury appointment would first be required before fiber could even be run to our property. We were also told that there was no ETA for utility locators to mark the property before any digging could occur. We requested a phone call and spoke with Preston, who advised that there would actually be two additional site visits required before service could be connected. We expressed our frustration regarding the lack of communication, constantly changing information, and the unprofessional first impression left by Matt's visit. Preston was unable to provide any clear timeline for resolution, so I requested escalation to a supervisor. At 4:43 PM, we received a call from Justin, the Georgia/Florida Regional Representative. While I appreciate the prompt callback, it quickly became apparent that he was more frustrated about being contacted on a weekend than concerned about resolving the issues we experienced. He could not provide a clear solution or timeline, advising that utility locates could take up to 10 days and that only after that process was completed would another appointment potentially be scheduled based on our availability. Rather than acknowledging the failures that occurred throughout the day, Justin repeatedly deflected responsibility for the communication breakdowns and the unprofessional representation of the company. When I requested his supervisor's contact information, he immediately questioned why I needed it. After a 14-minute conversation, I was finally able to obtain the contact information for the Vice President of Field Operations. Based on that conversation, we decided that this business would not be the best match for us. There was no fight from Justin... The most frustrating part of this experience is that we are not even customers yet. Before Clearwave was able to secure our business, we experienced: * No clear expectations regarding the installation process * Multiple instances of inaccurate or conflicting information * Poor communication throughout the day * Unprofessional representation in the field * No ownership or accountability from leadership when concerns were raised * No clear timeline for service activation No prospective customer should have to spend an entire afternoon waiting, chasing updates, receiving contradictory information, and escalating concerns simply to understand the status of a service installation. Mr. Steven Saylor, Vice President of Field Operations, will be receiving an email outlining these same concerns. Based on our experience, Clearwave has significant improvements to make in communication, professionalism, and customer care before they can earn our business. Again, I would not recommend pursuing a business relationship with this company.

    The UPS Store - copyshops - Updated October 2026

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