This UPS store rocks. They have a great team of people who care about their customers and get the…read morejob done. Even when one might be frantic (the customer) they are professional and deeply rooted in great customer service & education for the changing times.

Great service at this location! Very helpful staff members and quick return options. Will…read moredefinitely be using this location again.

Everyone should support this amazing small business! The owner always has a smile and is the best…read moreat what he does. He also clearly takes pride in his work.

I have used Pack & Mail on numerous occasions .. Andy the owner is personable and professional…read more They can do everything there that UPS or FEdEx stores can do .. plus they have a Notary on site .. easy to locate in the strip mall at Schick and Springfield. Reasonably priced as far as services offered and products available for purchase.definitely would recommend.

Went in to see if they could print a pattern for a hat that I purchased. I explained to the older…read moreslimmer guy what I was trying to do. He told me he didn't know for sure if it could be done unless I made some file. He was soft spoken so it was hard to hear him over the music. I tried to show him the file that I downloaded. He walked off to do something else. When he returned I asked him the WiFi password because reception is really bad. He suggested AT&T WiFi no password needed. I follow his instructions. He walked away again. I felt like he was uninterested in helping me. I left.

This is about FedEx in general. can't reach customer service. Can't find out where my package is…read more Closed my case so where is my package??? Horrible company I will never use.

Horrible service from male clerk during daytime, pretty sure he's the owner…read more... I thought the first time he was having a bad day but going there three more times I believe it's not just a bad day. 1-He has no customer service skills at all. 2- Horrible attitude when mailing services needed. 3- He acts like he's doing you a favor when returning Amazon items or he is bothered by having to help. The convenience factor is nice but being treated horribly is the reason we will not return. I really don't give him 1 star but with that said the other clerk a female is worth five stars.

Just left 6/4/25 3:20 very rude employee working with 1 person all his focus on one person on a…read moreself service machine while 3 people in line. He did not for a second acknowledge us at all. 3vs1? I'd say help the 3 get their mailings out then help the helpless person. When I asked him how long it would be he said SO RUDELY you help her and I'll take care of the line. I walked out. I've come here for yrs never a problem fast attentive service. That attendant with a beard was so grossly unprofessional and rude. Yes I asked nicely a valid question.

This is a good place to mail out packages, pick up cute cards, keep the kids busy coloring while…read moreyou do your business. Don't come in if you are in a big hurry, though, because there is definitely a "mom and pop" kind of vibe that fits in with Batavia's neighborliness. It is sometimes not fast because they're busy, but they always get the job done. Take a breath and relax. You'll be met with a smile and you will be taken well care of with options for getting your packages out and even packing up your items if needed along with many other services they offer. ~ A regular customer

Never again here for UHaul. Previously ok…read more Added insurance not in reservation. Slow, slow, slow. 20 min to return. What was he doing? My time is worth too much to waste here again.

Great service, on time and friendly drivers. We had on an site shredding job Mike was great to…read morework with.

I was looking for a shredding company for my office and googled for results like everyone else. I…read moresaw that the UPS store around the corner offered shredding services so I sent an inquiry for a quote. Luckily, Mike with Vanguard contacted me almost immediately. We scheduled a date and time, which I changed on him twice (Mike graciously had no issues with that at all), and they showed up when they promised, right on time...once we had a date solidified of course! The gentleman who came here was so professional and efficient my entire team was talking about him! After they left, we realized that we had forgotten to give them 5 boxes of documents. I contacted Mike again and he offered to send a van to pick up the boxes for us to be shredded at their warehouse the next time they were in the area. This was after he tried to find numerous other options to help us! He called today and another amazing gentleman showed up by the time I had his form filled out, he had the boxes loaded up and ready to go! If you need shredding services, PLEASE call Vanguard...you will not regret it!! Greg Practice Manager West Loop Veterinary Care 815 W. Randolph Street Chicago, IL 60464

Called and they were very reasonable and came and did the job in two days. Very happy.read more

Quick response to inquiry, available quickly, cheaper than others, they do make holes into your…read moreduct work and furnace, not sure if that's standard or just a this company technique. Took a few hours, technician was courteous.

Extremely professional service. From fast and accurate and reasonable e-mail quote - to turning…read morearound a fantastic packaging solution for a delicate, heavy and quite large medical instrument in only a few hours. It's clear Jon and his staff know what they are doing as they immaculately double boxed the package and cushioned it with heavy duty foam pieces and emblazoned both boxes with a nice, "Fragile" tape. See the pics for yourself. They also answered my newbie questions quickly and professionally. Well done team!

The owner of this UPS is extremely condescending. Their service is terrible. He is not at all…read morehelpful and is disrespectful to his customers.