After seven failed attempts to fax a mission-critical document from the newer, fancier FedEx down…read morethe street (on Randall Road in St. Charles), I decided to drive to this one to see if I had any more luck. I was greeted warmly by a young man working the counter when I entered, and was a bit surprised to see he was the only one working, as the St. Charles store had nearly eight employees, none of whom bothered to say hello when I entered. So already, this store was earning some brownie points. I was also a bit surprised when the young man pointed to an older fax machine that wasn't rigged up to a credit card machine. You see, when I attempted my seven faxes at the St. Charles store, I had to put a credit card into a machine before I could even dial the fax number; it was completely self-automated and electronic. The fax machine at the Batavia location, however, was a standard fax machine that I stuck my piece of paper into, dialed the number, and it printed out a confirmation page which I then took to the young man and rendered payment. You might read this and think, "yeah, but wouldn't you rather new and updated technology?" to which I would respond, "give me a fax machine that works and I infinitely prefer it." Because yes, it took just one try on the older fax machine to successfully transmit my document compared to seven failed attempts at the other store. And best of all, I was able to pay cash, because who really wants a $1.49 charge on their credit card anyway? I didn't stay in the store long, but it appeared to have everything necessary for your basic copy, fax and shipping needs, and it was considerably quieter than the St. Charles store should you be using it as a workstation. I think $1.49 to send a fax is a bit steep, so I knock points off there, but if given the choice between the two stores, I think I'll drive further to go to this one.

I usually go to Batavia Parcel for their services. Have come here once or twice when BP was closed…read moreand service was satisfactory.

Office Max / Office Depot. I needed passport size pictures from an existing .jpg…read moreCalled the store and was given an email address to their print center. Cost was literally pennies to print them. A new set of photos would have cost me around $20 I emailed the attachment and picked up the prints in under an hour. The staff at the print center were courteous and knowledgeable. They seemed to have a good amount of work to keep them occupied, shows that the business is running well. Happy to see a local store doing good.

Huge thanks to Sue at OfficeMax/Depot in Batavia Illinois. She is so personable, patient, and very…read moredetail orientated. I couldn't have printed my note cards without her.

I've been coming to The Custom Press routinely for my business shipping needs and love it…read more The owner Eric is very knowledgeable in all areas of shipping and is also a notary public. He's also a great guy and always makes you feel welcome. I take all of my DHL and FedEx items here and they always get shipped out and delivered on time smoothly. There's also post office boxes you can get, excellent print jobs and passport photos as well. There's plenty of parking, with no wait and there's a Super Target and plenty of places to eat in this strip mall (Chipotle, Portillo's, Poke Bros, etc), so you can take care of all your needs in one trip. The Custom Press is much quicker and efficient than going to FedEx Office or DHL for me and my coworkers and has become a trusted partner for all of us. Thank you!

I'm grateful to have found this excellent local small business. Eric was very helpful, efficient…read moreand knowledgeable with my international mailing. I recommend the services and will be returning.

I highly suggest Alphagraphics for your printing and marketing needs! They have a nice system that…read moremakes placing your order and getting the final product you want a breeze. I already had the design created, but I needed to print off a few hundred posters and table tents. It was easy enough to submit my project online and describe what I needed. Someone got in touch with me via e-mail right away and started to work on my order. A proof was sent to me for approval and about a week later I was able to pick up my completed posters and table tents! I thought prices were reasonable. 50% is due as a deposit when you place the order and the other 50% is due when you pick up. They offer delivery as well, but I live locally so I decided just to stop by. Everyone I dealt with was friendly and helpful, and the project printed out great! I'll definitely keep Alphagraphics in mind for my future marketing needs.

I needed some window film sized and cut for my home. They were a great help and did quality work!…read moreI'd definitely work with them again.

I love the ease of shipping from here. They pack with care and get you in and out fast…read more They also make sure you are getting the best rate since they use so many shipping services. They also do print services that I had done once at the old location (just 2 doors down) with no problems. Added bonus... you don't get the attitude of the usps down the street!

Terrible business!! Would never recommend this location LITERALLY GO ANYWHERE ELSE! They lied about…read morecharges because I didn't put enough mileage on the truck for them to be happy so they charged me a bogus "cleaning charge" VERY DISHONEST BUSINESS! Never again! I'll also be contacting a corporate representative to notify them of how they do business!

This place has been here for ages. They have been run by the same people since the 80s. I believe…read morethat back in the day, they used to operate under a Kwik Kopy franchise situation. Now, they're Wally's Printing. The service there is so amazing. They truly care about the products they put out, and want their customers to be happy... They can seriously make anything. Business cards? Check. Personalized post-it notes? Check. Posters? Banners? Brochures? Check, check, check. My mom is a teacher, and she used to go here when i was a kid to get copies and lamination. I will NEVER set foot in a Kinkos, if i can get such amazing service at a family run local business.

I have been using Wally's printing for all my business needs. Attached is the latest cards and door…read morehangers I got from them! I am extremely pleased with the quality of their work. The colors are vibrant, the cardstock is sturdy, and the printing is sharp and perfect. Their customer service is top-notch - always friendly, helpful, and accommodating. I am about to start a new project with them and encourage others to use them!!

Arch printing is truly a mom and pop shop,, if you include son and daughter in law. I can't say how…read morepleased I am with the order I received. I had an emergency order due to a previous printer dropping me 10 days after I requested the shirts. It was not a huge order, but it was extremely important to my team and me. Even with the current supply chain issues they were able to get the material and take my artwork and get these shirts kicked out. in time for our big event. Tony and family will be at the top of my list for any repeat business. I want to say thank you to the entire Ach Printing Family. Thanx all!

From the owner: T-shirt Printing, shirts, screen printing, business cards, postcards, promotions, promotional…read moreprinting, embroidery, printing services

We all know what a Fed Ex Print and Ship center offers, but this is worth a review…read more I walked in with something on the larger side that needed a box. I asked if they had anything that would fit my item. Dennis said, "I'm sure we can find something," He walked away and minuets later my item was wrapped, packed, sealed and taped, ready to go! But OH NO! I had forgotten to put something inside! I felt so bad; he had done such a nice job! Dennis, said not to worry! He unwrapped what he had already painstakingly wrapped, all the while making me not feel absolutely terrible! He said, happens all the time, I'd rather you discovered that now rather than after it was on it's way, and other nice things. Never once did he utter a complaint! He truly went above and beyond for me and I'll choose this Fed Ex over the one closer to me next time!

Went in to see if they could print a pattern for a hat that I purchased. I explained to the older…read moreslimmer guy what I was trying to do. He told me he didn't know for sure if it could be done unless I made some file. He was soft spoken so it was hard to hear him over the music. I tried to show him the file that I downloaded. He walked off to do something else. When he returned I asked him the WiFi password because reception is really bad. He suggested AT&T WiFi no password needed. I follow his instructions. He walked away again. I felt like he was uninterested in helping me. I left.

I had shipped some packages through this store and was talking about vendors for my wedding in…read moreJanuary. Found out this location does printing--I hadn't known--and they said they could help me if I wanted. They did our Save the Dates (I came up with an idea, the staff there tweaked it to make it better), and my now husband and I really liked how they turned out. We didn't want to use the cookie cutter invitations from David's Bridal (nothing wrong with those, just not our style) and the staff helped me create everything we needed for our wedding. Invites, inserts, programs, place cards, everything. They even thought of things that we hadn't, like signs for our guestbook. Just like with our Save the Dates, they used a design that I had started and made it better. There were some software glitches along the way with some formatting for envelopes, but it was pretty easily fixed and everything was still done in plenty of time. The owner Dave also helped make sure that the design guy and I stayed on track as far as weight (if you've sent out heavy invitations, you know that postage can add up!) so that we didn't go over budget. The whole process took a little longer than if you took a job like that to a shop that just does wedding invites, but I liked that I could talk to the staff about different parts of the process (we changed fonts a few times) at any time. They had everything for me to proof along the way and just made it very easy on me. They politely and professionally let me know what they needed from me every step of the way, like an address list, and it was greatly appreciated in the overwhelming process of wedding planning! Price was reasonable--for reference, we used colored ink on a smooth card stock. The invites turned out great and hopefully they can be used as samples there.

I went to UPS today to drop off an Amazon package and there was a customer in front of me getting…read moresomething printed, and the person working behind the counter was so utterly rude. Two other customers behind me and there was a line, he did not even acknowledge any of us while we were waiting. He could not get the printer to work for the customer in front of me, so he ended up calling Kash who by the way is great and he was getting so frustrated and he was cussing in front of customers and he ended up telling the customer in front of me after 15 minutes that he can't do what she needed. He did not acknowledge anybody he is always rude every time I come in it is just not good customer service. Kash should be there all the time or we need more people like him to be working the counter.

10/10 this store is amazing, attentive & took care of everything from Happy/Amazon returns to…read morenotarizing key documents quickly. Super diligent highly recommend!

Had a great experience printing out my wedding programs with Peter!! Very kind, and knowledgeable…read moreman. Definitely will be coming back for future projects with Peter!