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    The UPS Store

    4.0 (64 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Recommended Reviews - The UPS Store

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    15 days ago

    Great location, they're usually fast here. Roxanne was very efficient , friendly, and very helpful!!

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    Local

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    8 months ago

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    9 months ago

    Quick and cheerful service, much better than the 620/GreatOaks location. Thank you, UPS team.

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    Local

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    1 year ago

    Great customer service the guys working today are very friendly and the store was clean

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    2 years ago

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    7 years ago

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    Local

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    1 year ago

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    6 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Very busy store but the employees worked hard to take care of customers as quickly as possible. Courteous.

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    3 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    19 years ago

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    11 years ago

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    11 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    7 years ago

    I always love how friendly and helpful the staff is as the UPS Store including Debra, Roxanne, and James.

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    7 years ago

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    8 years ago

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    Thank you for this great review, J M! It is our pleasure to help.

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    7 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Once arrived I was greeted and served all under 5 mins to include superb conversation with Debbie and James.....

    Mentioned in 14 reviews

    Read more highlights

    Parcel Plus

    Parcel Plus

    (43 reviews)

    Arboretum, Great Hills

    Drive the extra 5 minutes to the USPS office. It cost me $1.55 a piece for two extra postage…read moregreeting cards. Parcel Plus wanted 7.50 - not really worth my time to ever use their services again. I can imagine UPS and FedEx rates are equally as bloated. Buyer beware.

    I had a FedEx package that arrived sooner than expected. When I wasn't home to sign for it, they…read moresent it here. I went to several different Fedex locations to obtain this information but they all agreed that the package had been dropped off here and signed for at this location. When I came in the next day to retrieve it, I was greeted by a nice but shy younger female employee who could not locate my package. When I asked her to double-check and look again, her manager came over and yelled at me. This woman was combative, rude, and arrogant. She explained to me that FedEx drivers and staff were idiots and that they had messed up, not her. She said they make mistakes all the time and that it wasn't on her to fix it for me. She also refused to look again for my package and then told me, her staff doesn't make mistakes. Ever. She literally said her staff doesn't ever make any errors so they couldn't possibly have misplaced the package and didn't need to look again to appease me. I will never go to this business again for anything. It's not the right way to treat customers, who are frustrated already that they have missing mail. She did nothing to improve the situation. We never did find that package and the whole thing had to be refunded and reshipped, which took weeks because she could not be bothered to just check for me one extra time to help.

    The UPS Store - shipping_centers - Updated May 2026

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