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Powder Springs, GA

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The UPS Store

3.6 (5 reviews)
Open • 8:30 am - 7:00 pm
Updated 1 month ago

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8 months ago

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Local

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6 months ago

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7 years ago

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5 years ago

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7 years ago

AMAZING employees and print jobs! They helped me all through college with printing my designs. Definitely the best UPS Store.

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FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(2 reviews)

I had a very frustrating experience with FedEx Office in Dallas, Georgia, and I would not use them…read moreagain for time-sensitive printing. I needed invitations printed quickly and chose this location because the online order process advertised quick printing and showed that my order would be ready the next day. After I completed the order and paid, the pickup date changed to two days later. That was frustrating, but since I had already paid, I decided to wait. Then, when that pickup day arrived, the date was pushed back again by two more days. I spent each day checking my email and order status, only to finally receive a notification after the store was already closed saying the order was ready. Because of that timing, I still had to wait yet another day to pick it up. What made it even worse was that when I tried calling for help, I could not get through to a real person. The automated system could not find my order, so it was impossible to get any actual help or clarification. I was left waiting, checking for updates, and feeling completely stuck. The lack of accurate timing, communication, and customer support was extremely disappointing, especially when I chose FedEx specifically because I needed something done quickly. This has been a stressful and inconvenient experience, and I wish I had read the reviews before placing my order. I will not be using this location again for printing.

I rarely write reviews, but today is the 3rd instance in the past 6 months when I've needed FedEx…read moreOffice services, and this location is closed during what are supposed to be their business hours. The service at this location is the worst I've ever experienced across my visits to FedEx Office centers.. The ONLY reason I'm back here today is because it's the closest in distance, and I need to take care of something in a short time frame. NEVER AGAIN. If I ever require a FedEx Office, I'll drive the extra 10 miles out of my way just to avoid this place. I only wish there was a way not to require at least one star. They do not even deserve that much in ratings.

The UPS Store

The UPS Store

(18 reviews)

Have done business with this UPS Store for 6 years now and have nothing but great things to say…read more They always work hard to help the customers as quickly as they can, especially during this crazy Christmas season, and try to help save me money if there's a cheaper option. The employees always seem to be eager to please which, I have to say - with all they have to do to make sure everyone's packages go exactly where they should, when they should, with no errors at a fair price, I would not be able to do so happily - especially in December. These are good people who care.

I live very close to this location but I will be driving out of my way from now on to avoid. I had…read moreprepared 5 separate returns to send back via Amazon. Richard seemed very annoyed while he huffed and puffed at my request to have separate receipts. He then walked away from me several times doing other tasks as I stood there waiting between item returns. I could understand if I was not prepared but he insisted that i could get one return receipt over and over again while rolling his eyes. I didn't feel the need to have to go into explaining my need for separate receipts ( non of his business) . If you don't like your job don't take it out on customers ! I took a picture of my receipts to send to my customers and he didn't like that I took a picture of the receipts. He said, there is no need Ma'am to take a picture of the return and then mumbled something as he put his head down shaking it. When I asked his name, he said "Richard, why ma'am did I do something wrong?" Nobody asks that question unless you know you did something wrong. As I started to walk out of the store he started complaining about me to a young man who was also working there. I stopped dead in my tracks and decided I would write this review.

Mail Central

Mail Central

(12 reviews)

I dropped off a FedEx package at Mail Central on Friday April 4th around 11:00 am. I purchased the…read morelabel on eBay.com. I noticed Sunday that the package had not been picked up, it didn't have any scans from FedEx. So, Monday April 7th around 9:00 am shortly after Mail Central was open, I went in to ask Troy (the store owner) why my package had not been picked up. She said I must have dropped off later than I thought, I said I know I dropped the package off around 11:00 am. Then she went on to blame FedEx for not picking it up. As the store owner she took no accountability for the package not getting shipped nor did she offer any ideas on how she would fix the error to make sure it would not happen again. I left the package with her hoping Friday was a fluke and that she would make sure my package would be picked up on Monday afternoon at their normal FedEx pick up time. Monday came and went with no FedEx scan on the tracking. So, on Tuesday April 8th I went in to Mail Central again to see what had happened. Troy was not at the store, so I talked to the employee on duty. She stated that all the FedEx packages were picked up. I said that I wanted to looked to see if my package had been picked up. It was absolutely clear that FedEx did not pick up again. I took my package, made a new label and took it to the UPS store. With Troy knowing me and my husband since 2018 when we began dropping of packages at Mail Central, I expected more customer service from her. I expressed to her the urgency I had in needing to get this package shipped, because on eBay you only have a couple of days to get it shipped. I feel like she at the very least should have called me (my phone number was on the shipping label). I feel like she has no urgency to fix what was happening with FedEx or to service her customers.

The amazing lady who was working the opening shift was so helpful. I never write reviews. But…read moresomething about her energy made me want to make sure she gets a little recognition. I hate going and running errands but she made my morning a little better. I wish I would have gotten her name.

The UPS Store - shipping_centers - Updated October 2026

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