Love this place! Cheap shipping cost. Can email the labels I need printing before I get there and…read morethey will have them ready for me. Staff is super friendly and helpful. Definitely recommend over going to a UPS store.

Amazing service. Always assisted with a smile! The office receives lots of traffic and the team is…read morealways accommodating to get their customers in and out. They also have great prices. I'd recommend this SOHO to everyone and anyone. You won't be disappointed !

Customer service 1-5 Visited this store to drop off an…read moreAmazon package. Unfortunately, they don't offer this service. Fair enough! Upon entering the store, there was one customer and two workers The young man was attending to a customer, and there was another worker in a chair on her phone. when I walked in, she looked up never greeted me, and went back to her phone. Customer Sevice at this location ris dead. Luckily there's so many other places that I can obtain service from that have great customer service. Unfortunately this is not one of them . But, thanks to the young man!

Cute Little Mailbox Store. Very Helpful. Tons of services. Allowed me to use a computer for a small…read morefee. Friendly staff. Neighborly atmosphere

I dropped off a FedEx package at Mail Central on Friday April 4th around 11:00 am. I purchased the…read morelabel on eBay.com. I noticed Sunday that the package had not been picked up, it didn't have any scans from FedEx. So, Monday April 7th around 9:00 am shortly after Mail Central was open, I went in to ask Troy (the store owner) why my package had not been picked up. She said I must have dropped off later than I thought, I said I know I dropped the package off around 11:00 am. Then she went on to blame FedEx for not picking it up. As the store owner she took no accountability for the package not getting shipped nor did she offer any ideas on how she would fix the error to make sure it would not happen again. I left the package with her hoping Friday was a fluke and that she would make sure my package would be picked up on Monday afternoon at their normal FedEx pick up time. Monday came and went with no FedEx scan on the tracking. So, on Tuesday April 8th I went in to Mail Central again to see what had happened. Troy was not at the store, so I talked to the employee on duty. She stated that all the FedEx packages were picked up. I said that I wanted to looked to see if my package had been picked up. It was absolutely clear that FedEx did not pick up again. I took my package, made a new label and took it to the UPS store. With Troy knowing me and my husband since 2018 when we began dropping of packages at Mail Central, I expected more customer service from her. I expressed to her the urgency I had in needing to get this package shipped, because on eBay you only have a couple of days to get it shipped. I feel like she at the very least should have called me (my phone number was on the shipping label). I feel like she has no urgency to fix what was happening with FedEx or to service her customers.

The amazing lady who was working the opening shift was so helpful. I never write reviews. But…read moresomething about her energy made me want to make sure she gets a little recognition. I hate going and running errands but she made my morning a little better. I wish I would have gotten her name.

Have done business with this UPS Store for 6 years now and have nothing but great things to say…read more They always work hard to help the customers as quickly as they can, especially during this crazy Christmas season, and try to help save me money if there's a cheaper option. The employees always seem to be eager to please which, I have to say - with all they have to do to make sure everyone's packages go exactly where they should, when they should, with no errors at a fair price, I would not be able to do so happily - especially in December. These are good people who care.

I wish I could give this store a zero. Just spent 60 minutes, 1 entire hour, for them to NEVER…read moreadmit they could not do what I was asking them to do - send a large fax. Started with one person helping me and the lady in charge sent him off on a break somewhere, someone else stepped in to try and help, and then they started sending in batches handing me back pieces and parts which did not match the confirmation which they were handing me. Seems they don't know how to make it work, and make it under 50 pages which is REQUIRED for this fax to the VA. Also, they were SUPER SUPER negligent with how they handled all this paperwork. Before I can do anything else with this paperwork, I had to come home and put it all back in the correct order (Glad I made a copy before I visited these idiots). My previous visit to this location, I was trying to get a Notary during a time when they had a line. I was at the front of the line twice and they moved me to the end twice putting off the notary service for "easier" items. I waited over 30 minutes, and not until I called the store from my cell phone and asked for a manager did they actually help me. NEVER GOING BACK TO THIS LOCATION AGAIN!!!!!

Want to thank Aaron (hope I spelled that correctly) that helped me this morning with a large Amazon…read morereturn - He greeted me with a smile and tok time to help me get things taken care of, and made what could have been very frustrating (for me) situation, very simple. Its nice to see such good customer service and will definitely use this UPS location from now on.

Visited the UPS Store at 3600 Dallas Hyw, in same suite as the Kroger. The owner demanded my…read moredriver's license to mail a package in order to input into their system. Stated it was UPS official policy. I have never been asked to present ID in order to ship a package. Has this happened to anyone else? ID just to mail a package, something is off. I called UPS corporate complaint department, they insisted that isn't the policy and will investigate.

We had our PSA Prechecks done here as walk ins and it could not have been quicker or easier. We had…read morepre registered and Hayden, who helped us, was professional, friendly and expedient. We were in and out in about 15 minutes.

Everything I have sent through here has been packed well if I needed it packed and got to…read moreIts destination on time. The people working there have been very helpful.

Definitely 5 stars with every encounter I've had…read more The office people are nice and honest. Pretty painless, easy and fast experience each time. There was even one time where they didn't open when the hours stayed they will do I had to call ahead and mentioned this to the guy and he actually owned up and said it was him who was supposed to open but wasn't able to on time. Wow, such accountability and honesty! Absolutely love that!! When you have staff members like this, there nothing they could ever do wrong in my eyes!

I went to Mail Center to be fingerprinted for a volunteer position. The gentleman who helped me…read morewas friendly and professional. He was great, and process was fast and easy. Thank you, Mail Center!

I've been doing business with this store since it opened. Always friendly and excellent service…read more No reason to go anywhere else!

I have visited several ups stores and this one is my favorite! I have used this store several times…read moreand each time I am even more amazed than the last. I have ordered from this store for the past two years and they always deliver. They have a quick turnaround, quality design staff and high quality work. They will even reach out to you before printing your order if they think it needs updates, the paper quality could be better or anything to make it absolutely perfect. So far, I order all of my business items from them. They print cards, pop up banners, envelopes, letters, flyers, all types of brochures and more. I've referred several people to them and will continue to refer all of my clients. Let's not forget they have such amazing customer service that Michelle has delivered to me a million times and always with a smile. I will continue to use this store. Not only are they always nice and bubbly, but the product is always flawless. I enjoy doing business with local business owners who you can almost always find working their store. There's always a personal touch when working with Kyle or Michelle and their staff is unmatched. If you need great prints, designs, a mailbox or plain ol shipping go visit them! Don't forget they deliver and even ship anywhere you need your items sent.

I rent a mailbox at this UPS Store and receive several packages each week. Every visit is quick and…read moreefficient -- the team always greets me when I walk in and makes sure I'm helped right away, which I really appreciate as a busy single dad. Indya is always stellar -- professional, friendly, and consistently provides excellent customer service. The manager runs a tight, respectful operation and has built a strong team that reflects her leadership. There are also several young men who work here who've been just as professional and helpful every time I stop by. It's clear they all take pride in what they do. Highly recommend this location for anyone who values professionalism, efficiency, and genuine customer care.

There are not enough stars to commend one of the employee's Raymond Warren. I had my relative to…read moreship me ginger ale as it's only sold in Georgia. The last time I had this ginger ale shipped via USPS, 3 or more bottles were broken. My sister took the package this time to UPS. I was beyond shocked on the packaging. Raymond Warren took the time to individually wrap each bottle! That's 24 bottles that he had to 1st detach from a hard plastic housing. No bottles were broken on the trip from Powder Springs GA to South Texas! Thank you so much for going above and beyond for us

I rarely write reviews, but today is the 3rd instance in the past 6 months when I've needed FedEx…read moreOffice services, and this location is closed during what are supposed to be their business hours. The service at this location is the worst I've ever experienced across my visits to FedEx Office centers.. The ONLY reason I'm back here today is because it's the closest in distance, and I need to take care of something in a short time frame. NEVER AGAIN. If I ever require a FedEx Office, I'll drive the extra 10 miles out of my way just to avoid this place. I only wish there was a way not to require at least one star. They do not even deserve that much in ratings.