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Porter Ranch, CA

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The UPS Store

4.1 (63 reviews)
Open • 8:00 am - 6:30 pm
Updated 2 months ago

Services - The UPS Store

Shipping centers

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A friendly UPS staff is repackaging the returned highchair by combining two boxes into one
Jeremy L.

2/1/2025 - After a baby fall from a high chair, we decided to return it to Amazon (The faulty is a human being error). I came in this UPS store with an original box, plus a 2nd box for shipping - that box is too small to fit the remaining two pieces). I told her, "I will pay for the new bigger box for this returned product). The friendly staff printed the return receipt, handed to me and told me, "I will combine two boxes into the original box so that I do not need to pay for the second box for shipping. I am impressed with a friendly UPS staff at this location. If everyone acts like this UPS staff, our country will be the best in the world.

Waiting for my turn
Marshay D.

I love this UPS store I've been going here forever and it's always good customer service and fast process. It's a small store but they work very efficiently! I like it I'll come here for faxing, shipping, and if I need copies! They have good workers at all times they are very nice and patient. They never mess up on what you need done. That's why I come here. It's very convenient for me and good values. They to take AARP and triple discounts for certain services, which is always a plus! Good value for sure. Management is doing well with running the business smoothly! It gets very busy during the day, but the wait goes by extremely fast to me. Parking is in the lot which is a pretty busy lot! But you will end up finding parking since it's a huge lot! Lots of spaces! Overall, I highly recommend here. It's my fav UPS store ! -Marshay D,

Inside
Kisha L.

When I am in the valley I go to this UPS store. This location has great customer service and is very helpful. It's small inside and sometimes a long line, but the employees moved the line very quickly. Great prices and you can use your AARP to get an additional 10 percent discount on boxes, folders, envelopes, etc. Easy parking

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Reviews are generally positive. People highlight the friendly and helpful staff, efficient service, and convenient location. Pricing is also seen as reasonable.

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5 years ago

Edgar was friendly and easy to work with. Made the process as easy as possible. Favorite UPS store.

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5 years ago

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12 years ago

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8 years ago

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15 years ago

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5 years ago

Love coming to this store! Fast and easy even if there seems to be a large line. Joseph is always so helpful. Highly recommend coming here.

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5 years ago

The employees are accurate and dependable. I highly recommend this store for your shipping needs.

Business owner information

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Local

Thank you for your review! It is much appreciated.

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Photo of Billy M.
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14 years ago

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7 years ago

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9 years ago

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Photo of Peepo C.
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6 years ago

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Local

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Photo of Your M.
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9 years ago

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Local

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7 years ago

Always friendly and helpful. I will drive to this location even if closer to another. My define go to for shipping

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6 years ago

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8 years ago

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Photo of Lindsey B.
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15 years ago

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13 years ago

Quick, efficient and friendly staff. It's my go to neighborhood store for all my shipping etc... needs.

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Photo of Jaime G.
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9 years ago

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12 years ago

Helpful 1
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12 years ago

Erika is the best! Because of her I'm in and out of there within a minute. Seriously, awesome!

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8 years ago

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9 years ago

I go here all the time to drop off UPS shipments. Fast friendly service.

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11 years ago

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Page 2 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

“Edgar was friendly and easy to work with.”

Mentioned in 3 reviews

Read more highlights

FedEx Office Print & Ship Center - The store

FedEx Office Print & Ship Center

(197 reviews)

Northridge

Great and HELPFUL team especially DAISY and VANESSA!!! They help me from the beginning of my…read moreproject up to the end of it. They made sure that I am satisfied with the outcome. Kudos for these two for being patient and knowledgeable. Thank you for all of your help! If you guys want things done right they are your people! Side note: Good location they have huge parking lot. Their establishment is very clean also!

Extremely Disappointing Customer Service. DONT GO HERE! If I could leave 0 stars I would…read more I walked into this FedEx location and there was absolutely no line so I went straight to the counter. The young male employee immediately told me he couldn't print a receipt and asked if I still wanted to leave my package. I explained that I needed to ship my package that day and considering it was raining, I didn't want to drive around searching for another location. My package was already sealed and ready to go. All I needed was for him to scan my QR code and print the shipping label. His response? "Oh, we don't do that here." I asked, "Aren't you a designated FedEx shipping location?" He confirmed that they were but insisted I needed to print my own label. When I questioned whether this was something they simply didn't offer or something he didn't know how to do, his response was, "We just don't do it here. I can't help you!" What bothered me most wasn't just the inability to print a label but the complete lack of customer service, professionalism, and willingness to help. There was no line, no rush, and absolutely no effort to offer a solution or explain my options. If you're going to advertise yourself as a FedEx shipping location, customers should be clearly informed about what services you actually provide. A little courtesy and a willingness to help go a long way. Unfortunately, neither was present during my visit. I would not recommend this location.

FedEx Office Print & Ship Center - Pack plus

FedEx Office Print & Ship Center

(210 reviews)

Granada Hills

I cannot say enough good things about Kelly at FedEx! I came in just after 5:00 PM with a huge,…read moretime-sensitive document that I needed printed, coiled, and shipped for Saturday delivery--and of course, nothing was going as planned. The file was too large to email, and when we tried using a thumb drive, we realized my newer laptop didn't have the right port. Kelly could have easily told me there was nothing she could do, but instead, she would not take no for an answer. She found a USB-C thumb drive that worked with my laptop, helped me get the file transferred, printed my entire deck, and had it professionally coiled. She then made sure someone helped me create the FedEx shipping label so I could get everything out in time for Saturday delivery. What could have been an incredibly stressful situation turned into such a positive experience because of Kelly. She was patient, resourceful, kind, and genuinely determined to help me find a solution. I walked in stressed and walked out feeling incredibly relieved and grateful. Kelly is the definition of exceptional customer service. FedEx is very lucky to have her. Thank you, Kelly, for going above and beyond for me today--you absolutely made my day!

Stop by this location and once I can was greeted and supported immediately…read more Today, a young man by the name of Zane helped me out and made the whole experience pretty quick and pleasant. Definitely coming back.

The UPS Store - shipping_centers - Updated October 2026

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