Delightful and helpful staff. Very professional, accommodating, & easyto work with. Highly…read morerecommend!!

Great customer service! The employees are knowledgeable, friendly, and seek to help you in any way.read more

I just want to thank Nikki and the whole crew there at the UPS store Pooler for being nice people…read moreand helping me out with my two returns and a few things I had to print I live in Renkin and I will drive to Pooler to do my business with UPS thank you again Rock on UPS store Pooler! G

I recommend you going to this ups they are so nice and they let me help in the back like throw…read moreboxes

I've used this place a few times and never had a bad experience. The staff is polite and quick.read more

A truly wonderful, professional experience with these good folks!!!…read moreI will be happy to do business with them anytime, Highly recommended!

Here you'll find an owner who truly cares about customer service…read more I was helping organize a local charity fundraiser and we needed specially designed business cards to serve as tickets. Life was pretty busy for me at that time and I came to Patrick and the UPS Store for last-minute help. With only a basic idea from me, Patrick improved my design and had the finished product in my hand in less than a week. This is just the kind of local business and business owner we should all support.

I have been using this location to return Amazon packages for some time. It's really hit or miss…read morewhether or not you'll have a worker that's nice and/or willing to help you. I don't know what it is about the UPS Store lately, including this location but the employees are all so angry and barely willing to acknowledge you let alone assist you. It's extremely aggravating. It feels like an entirely different world whenever you go into a UPS store anymore. Edited to say it's not just this time of year as the management and/or franchise owner(s) will respond. It's been like this since we started going to this location next to Publix in October 2021. It's not gotten better or worse, just consistently unfriendly for the past year +. The location we used in Herriman Utah was the same way. We've been using the UPS drivers and paying for the pick up just to avoid going to the UPS stores. Also, one of my Amazon returns has gone missing from this specific location and I've been charged for it by Amazon. This UPS store is ZERO help with that.

We love the kind folks at this UPS store. We trust them to package and ship our valuable artworks…read morefor our gallery. They care about service and have a great attitude. The best! Susan

I had a very disappointing experience at this UPS Store today. I came in to return a product that…read morewas extremely heavy. As I struggled to get it into the store, I was visibly huffing and puffing, and another customer was kind enough to open the door for me. I am intelligent, educated and well dressed woman. I assume was not the right complexion. Once inside, I stood in line feeling like I might pass out because the item was so heavy. There were two male attendants at the counter, and neither one offered any assistance, suggested a place where I could set the package down, or acknowledged that I was clearly struggling. For identification purposes, I want to mention, one was a silver haired man, the other was a male with black hair, piercing and tattoos, Instead, they both looked at me and offered no help until it was finally my turn. When I reached the counter, one employee looked past me and asked whether I was next, even though I had been standing there waiting. The other employee, whose line I was in, never properly acknowledged me and seemed to continue a conversation instead of helping me in a timely manner. I left feeling ignored, disrespected, and undervalued as a customer. No customer should be treated this way, especially when they are visibly struggling with a heavy item. Whether it was poor customer service, age bias, or some other form of prejudice, the experience was unacceptable. I would not recommend this location. Customers deserve basic courtesy, respect, and assistance.

Be advised it's $5 to print a shipping label when you need to ship something back via UPS. The…read moreprice is set by the owner. The young people working there are nice, but this location gets busy and can be slow.

I really wish they would send my greeting card back to my return address which was on the back of…read morethe card - I sent it to them (UPS there in Savannah) unknowingly thinking it was my daughter's address but found out it was UPS - please send it back to me, I pray you did not throw it away. the lady I talked to did not UNDERSTAND MY ISSUE. She said go to your UPS there in Kansas and tell them to print a label. Not feasible as they did not know what to do either, BUT the lady did say if I do not see it pretty soon, it is "LOST" and GONE.... :(

Perfect location, clean and organized store. Just confusing here. I went to mail - USPostal Service…read moremy grandson a children's book. It was in an envelope already addressed. I was told they only have 2 ways to use the USPS - label or stamp and the envelope with the book would work for either. Seriously? A mail-specializing store couldn't help me get a book mailed...sad.

This location is great, the people here are nice and courteous as well as super efficient.read more

Great staff and it's a pleasure to do business with them. Keep it up!…read more I wouldn't even pay attention to the other reviews; they seem emotionally inaccurate. I probably do more business with UPS than all of the reviewers combined. As a business owner, I have high standards and this location exceeds them. Also, what's up with the self-promotion on a review (x2) Dame Darcy? No one cares about your Wikipedia page. It's Yelp, not Twitter.

Rudest staff ever. Two teen/twenty yo girls who spoke to me like I killed their puppy.read more

This place is so convenient, I am glad I found it. I was looking to return a Fedex package and when…read moreI stopped in the woman working was so friendly and helpful. She showed us what we needed to do and confirmed they could accept our package at this location. Very close to my home and convenient, instead of going into Pooler.

Very friendly and helpful employees. Nice to see a little Jesus in people's lives. Not sure about…read morepricing though. Maybe the places is getting gouged by the carriers? I don't know but they always seem a little steep.