I've used this place a few times and never had a bad experience. The staff is polite and quick.read more

A truly wonderful, professional experience with these good folks!!!…read moreI will be happy to do business with them anytime, Highly recommended!

The staff at this UPS location are consistently warm and personable. They always greet customers as…read moresoon as you walk through the door and they genuinely feel happy to help. Every employee I have interacted with here has great customer service skills and creates a positive atmosphere from start to finish. There is a UPS store closer to me on Victory Dr, and the young blonde girl there is very sweet, but I keep coming back to this location because the overall energy and friendliness here truly stands out. You feel taken care of the moment you arrive which makes errands quick and pleasant instead of stressful. Highly recommend.

We love the kind folks at this UPS store. We trust them to package and ship our valuable artworks…read morefor our gallery. They care about service and have a great attitude. The best! Susan

Needed to return an apple iPhone. All it needed was a prepaid return label.And island ship and pack…read morecouldn't find enough excuses as to why they couldn't do it. The best excuseWas it might compromise their computer. It definitely does not shed a good light on fedex.

I called up looking for some packing and shipping services, and Sheila was very helpful in getting…read moreme what I needed. Very friendly and very knowledgeable!

The UPS Store on Victory is great! Efficient, professional, and overall great customer service.read more

Great staff and it's a pleasure to do business with them. Keep it up!…read more I wouldn't even pay attention to the other reviews; they seem emotionally inaccurate. I probably do more business with UPS than all of the reviewers combined. As a business owner, I have high standards and this location exceeds them. Also, what's up with the self-promotion on a review (x2) Dame Darcy? No one cares about your Wikipedia page. It's Yelp, not Twitter.

Be advised it's $5 to print a shipping label when you need to ship something back via UPS. The…read moreprice is set by the owner. The young people working there are nice, but this location gets busy and can be slow.

12-2-24 3:50pm…read more I came to this location solely to get fingerprinted for a new job. I scheduled online the appointment time and they were ready promptly at that time to take me. The associate working the machine was very experienced and made the process quick and efficient. Definitely would return to this location for all my shipping needs in the future. Also plenty of free parking in this shopping center where they are located.

I have been sending packages through this UPS store for the last 6 months - at least 3 packages…read moretwice a week. I can't recommend the service provided by this store, and specifically TJ ,enough. He goes out of his way to assist the customer, even when it is busy. He does not get frustrated but calmly acknowledges the customers as they enter and carefully prices packages for sending and guides clients with the automated scanners. I hope management recognizes what a truly valuable employee they have !! TJ is great and makes what can be a cumbersome task of mailing a package a pleasant and painless experience. Thank you UPS and TJ.

If you want poor service this is your place. Rude and unhelpful employees. I'll take my business…read moreelsewhere from now on.

Perfect location, clean and organized store. Just confusing here. I went to mail - USPostal Service…read moremy grandson a children's book. It was in an envelope already addressed. I was told they only have 2 ways to use the USPS - label or stamp and the envelope with the book would work for either. Seriously? A mail-specializing store couldn't help me get a book mailed...sad.

This location is great, the people here are nice and courteous as well as super efficient.read more

All of the previous reviews are old and under different ownership. This store provides excellent…read morecustomer service at all times. The owners are extremely helpful as well as the entire staff. I've used them for years and they have never failed to give great service!

Lack of customer service Very frustrating their lack of…read moreconcern. They used to have their internet login in posted, no any more.

Taylor is amazing! I signed up for a mailbox after having issues with the postal service. I was…read moretaken care of quickly and efficiently even though they were busy. Friendly too, Thank You Taylor!

We hesitate to write this review because Jonathan, the owner, is a nice fellow. We have shipped…read moremore than 100 car parts through this store without incident, including numerous transmissions. We have left positive reviews for this UPS Store in the past. But..... On Friday, January 26, 2024, we brought two expensive MG overdrive transmissions for this UPS Store to pack. Both transmissions were shipped via UPS to Wisconsin and South Carolina, respectively. Both transmissions were damaged. We filed a claim with our insurer, who denied the claim on the basis that the transmissions were not adequately packed. This time around, this UPS Store packed at least one of these transmissions, which weigh 105 pounds, in a box with a gross load limit of 65 pounds (!) with inadequate packing material inside. There are several new people at this store; perhaps this is the explanation for the poor job they did. We left the paperwork (which included photos of the obliterated package, our receipt for the packages from this UPS Store, and the letter from our insurer denying our claim) with the UPS Store for Jonathan four days ago and asked him to call us. Their liability for this damage is clear as a matter of law - we have checked with our lawyers. Jonathan has not called us to discuss this matter as we requested. We read the complaints about his store on social media, and saw that he was very responsive to those complaints - hence, this review. There is a window to take care of this matter outside of court in Wisconsin and South Carolina, but that window is rapidly closing. Jonathan, we hope you read this review and contact us ASAP. We will gladly remove this review should you resolve this matter properly. UPDATE: Jonathan B. Boothe, the owner, has not contacted us despite our many attempts to communicate with him. We have turned this matter over to our lawyer to sue the store and its owners. Very sad to have such an unresponsive and uncaring proprietor. We are extremely disappointed in Jonathan and will not be using any of his UPS Stores in Savannah. We've attached photos of the transmission as it arrived so that the world can see what a piss poor job this store - which actually advertises its ability to handle packages like this - did packing this transmission. Absolutely pathetic. Buyer beware.

They are conveniently located in the Kroger center to the left side in the corner near the back…read more The service is quick and friendly. I walked in earlier than my scheduled appointment but since there was no line, they took me right away. I was in and out without 5 minutes. If you need to get a quick turn around then the Postal Annex is open for business.