Cannot thank the kind young man who helped me today enough! Went above and beyond to take care of…read moreme and my package. Thank you so much Taylor for your outstanding service :)

I had a very disappointing experience at this UPS Store today. I came in to return a product that…read morewas extremely heavy. As I struggled to get it into the store, I was visibly huffing and puffing, and another customer was kind enough to open the door for me. I am intelligent, educated and well dressed woman. I assume was not the right complexion. Once inside, I stood in line feeling like I might pass out because the item was so heavy. There were two male attendants at the counter, and neither one offered any assistance, suggested a place where I could set the package down, or acknowledged that I was clearly struggling. For identification purposes, I want to mention, one was a silver haired man, the other was a male with black hair, piercing and tattoos, Instead, they both looked at me and offered no help until it was finally my turn. When I reached the counter, one employee looked past me and asked whether I was next, even though I had been standing there waiting. The other employee, whose line I was in, never properly acknowledged me and seemed to continue a conversation instead of helping me in a timely manner. I left feeling ignored, disrespected, and undervalued as a customer. No customer should be treated this way, especially when they are visibly struggling with a heavy item. Whether it was poor customer service, age bias, or some other form of prejudice, the experience was unacceptable. I would not recommend this location. Customers deserve basic courtesy, respect, and assistance.

Got immediate service from a knowledgeable and polite staff person. In and out quickly.read more

I used this store the week before Christmas. I was dropping off a package. I was a little stressed!…read moreIt was the last day to return and I wanted to make sure it went right. As I explained my worry the lady scanned my prepaid label. She reassured me everything was ok and it was checked in. She showed me the receipt that had the date. I asked if the truck picking up packages could take mine -- I really wanted it to go out! The young driver leaving with packages overheard me and said he was coming back to get the package. He said, I got you, it's ok. And smiled and nodded. I thanked them. And then they threw me a party! Ok, just kidding about the party, but other times I've used this store the staff is polite as well. I like using this store. Be kind.

Delightful and helpful staff. Very professional, accommodating, & easyto work with. Highly…read morerecommend!!

Great customer service! The employees are knowledgeable, friendly, and seek to help you in any way.read more

Be advised it's $5 to print a shipping label when you need to ship something back via UPS. The…read moreprice is set by the owner. The young people working there are nice, but this location gets busy and can be slow.

I really wish they would send my greeting card back to my return address which was on the back of…read morethe card - I sent it to them (UPS there in Savannah) unknowingly thinking it was my daughter's address but found out it was UPS - please send it back to me, I pray you did not throw it away. the lady I talked to did not UNDERSTAND MY ISSUE. She said go to your UPS there in Kansas and tell them to print a label. Not feasible as they did not know what to do either, BUT the lady did say if I do not see it pretty soon, it is "LOST" and GONE.... :(

I mostly go there for Amazon returns, when no box is needed and all is free. They have now set up a…read moreself-serve return station which is easy enough that even I can do it. If problems someone is always there to help. However during busy shipping times of the year. it would help to have another person working. Usually there is only one or two folks working in the front of the store.

Years ago this was a good UPS store, but no more. There is an older talk guy who talks in a rude,…read morecondescending manner. He's done that to me before and he still does that currently. He has a passive-aggressive manner. Fire him as he's a liability to your otherwise descent store.

I've used this place a few times and never had a bad experience. The staff is polite and quick.read more

A truly wonderful, professional experience with these good folks!!!…read moreI will be happy to do business with them anytime, Highly recommended!

Copy & print people very helpful and knowledgeable. Highly recommend this location. Been several…read moretimes. Always helpful

is this store going out of business?? there was nothing on the shelves. I was inside for 10 minutes…read morewith my flashlight before they ever turned on lights to see. I was able to find what I needed but was amazed by the empty shelves of everything. there was nothing there!!! the staff I asked for help was clueless as to what was going on in store. they were job holders at the best. looked like a office supply flea market. do better.

I'm convinced that they pay their staff too little -- and don't give them part ownership in this…read moreimportant service. When workers share in the profits -- when they see their BONUS at the end of the year, they will pay attention to details. I had a similar experience with the worker walking away from the counter as I approached -- however, I also had one of the workers *go the extra mile* when I bought an office furnishing item. "Corporate" is killing the business by putting its full weight on p.r.o.f.i.t.a.b.i.l.i.t.y More modest profits, happy workers mean happy customers and a better reputation.... (more business)..

Party City has arrived at this location! So glad to see the party supplier has come back to…read moreSavannah while I popped in here for expensive printer ink. Staples is going to need to hire more employees to handle the holiday -Party City crowds because it was hard to find one on my visit. Additionally, it was obvious the employees would rather be anywhere else other than work.