Was 20 dollars for 30 color pages, OUTRAGEOUS cost of printing. The lady started printing before…read moreshe told me the cost and then couldn't go back and I had to pay. Makes me never want to go again simply because how criminal that pricing is. Not her fault but my goodness that's not going to get you customers.

Not that I think at this point that UPS particularly cares about the quality of their customer…read moreservice, but the bald fellow they have working the counter at this location badly needs an attitude adjustment. I say I'm there to pick up a package and he shrugs his shoulders at me like, "Okay. So what?" Obviously I need you to prompt me to do something, I don't know how your job works. Really struck me as someone who probably spent lunch hour in detention, despite being 45ish years old. 1 star for the terrible personality, 1 more for at least getting me out the door quickly.

I use this UPS store #57 at Oak and Broadway for picking up mail and also use their services for…read moremailing goods. I have found the very beautiful couple very helpful, aways smiling and have kept the place so clean, neat and organized compared to the previous owner. I would recommend anyone to please use their service and find out for your self how good the service is. I would rate them as 5 star service.

A friendly 3.5 stars based on their service…read more Virgil showed an easier way for business accounts in terms of the away bills. Just go online, save time & hassle of re-writing account numbers, addresses etc. Why didn't I figure that out haha Smaller store than others, not much space to move around. Mailboxes & storage boxes available.

All is good with this business. the service was straight forward. However, one has to park in the…read moreneighbourhood somewhere and walk! as they don't have parking. I found parking about a block away. So plan for the parking.

This is a family owned and operated local business that does an amazing job and the customer…read moreservice is top notch. They offer you all the best discounts available and are super knowledgeable about all your courier and packaging needs. Jaspreet was especially helpful when we had a very difficult situation with a package going to Bali and needed a lot of extra attention. She was super helpful it getting this cleared with customs. I definitely recommend this business and the services they offer.

They are a good shipping store but what I didn't know is that they also offer printing services for…read morea reasonable price and stellar tech advice for free. They solved a printing problem I had, trying to size an image to fit the full page, that neither Staples nor the Richmond Public Library could solve. All done pleasantly. #grateful

Amazing team!!! Super helpful and took great care with my shipment! My go to place!!read more

I asked for colour printing for my hand bills. I picked up my order and to my delight…read moreit was printed on quality card stock. I was charged only the price in quote. I will be back.

Great service, very friendly and help staff. I go there not to often but when I do need something…read morecopied they are my go to place. Prices are reasonable. Certainly less than the prices at the UPS store or Staples. They do rent P.O. boxes out for those that may need one. They also offer shipping with numerous International carriers.

They are always so friendly here. I've compared prices and they are cheaper for printing than…read morestaples.

WORKER WANTED TO FIGHT ME!…read more Came in on Oct.8.25 to ship a small package but almost turned in a fight when I asked the middle aged Indian worker/heavyweight boxer for details about filling out the form. I wanted to know why and what the form was, to which he started raising the volume of his tone, saying, "YOU HAVE TO DO IT, YOU HAVE TO!!!" sounding very grumpy and demanding, questioning me about what's inside the package, to which I said (electronics). He then got impatient and hostile, making 2 more customers uncomfortable. I then said - "Sir can you calm down?" To which he said - "GET THE F*CK OUTTA MY STORE!!!" coming around the counter, getting in my face ready to fight me. I then got my phone out and started recording him, to which he felt uncomfortable knowing he was being filmed, so unfortunately I didn't get him on video when he got ready to box me. I was going to call 911 but didn't since he realized he's on video just days away from going viral on TikTok, so he started to control himself. But it doesn't stop there.... He starts to mock, making silly faces at me, and said - "ARE YOU SENDING DRUGS?" which you can hear in the video. I've seen him before at the store, and he's very rude and aggressive to his customers, but on this occasion he overboiled and will probably skip Thanksgiving Day this year. Never had a problem with UPS, but they need to do a better job when hiring people. Workers like this can affect the company's rep and lose customers. My review wont stop here, Im also making a YouTube video telling people to stay away from here, so stay tuned folks! If this guy doesn't treat customers with respect he will have a whole lot of angry, unhappy people to deal with.

Worked for the company for 6 months extremely rude owner at times given unreasonable time to…read moredeliver to Chilliwack alder Grove and then west side of Vancouver missed my friends celebration of life vera very rude in the office got paid on Friday afternoon but if you didn't get back in time didn't get cheque till monday

I know why they are called Phantom, because you never get your package!…read more Our building has a concierge desk yet they call me at work saying I'm not home so call the office to rearrange another delivery time. Okay fine. I call head office and tell them to use our concierge desk, they say okay we'll try again tomorrow. Two days later no package. I call Clearly for a tracking number. I input the number of Phantoms website. Order not found. Weird. I call customer service and they say they shipped my package back to Clearly because I wasn't home! Are you kidding me? They are rude, unhelpful, and the only delivery service I know that doesn't know how to use a concierge desk. Avoid at all costs.

I had stopped here to purchase a mailing tube so that the posters and prints that I bought at the…read moreVancouver Art Museum would survive the next four plane flights before I can get them home and safe. It's a small shop but they have full mailing and posting services including boxes and packing materials and envelopes. A full-size copier, too. Mailboxes. Printing services. The gent who helped me was very kind. I did buy the mailing tube from him, but I also got some rubbish cardboard to hold a flat print safe in my backpack. Sharp scissors let me cut the cardboard to fit. Super helpful!

UPS delivery is always a pain in my ass…read more They give a 10 hour window of time as to when they will come by. They ring the buzzer (which rings 3 times ) then just as you are about to pick it up....it stops , and away goes UPS.... I was eagerly waiting with my UPS tracking screen on and my paranoia vision TV Security channel on. Nothing ... I had called UPS to ask that they send a message to the driver, that if there was no response to the buzzer, to please call me. I would go down. Imagine my surprise, when after wasting my entire day waiting around- that the status had changed online to Delivery Attempt - No answer! They had not even tried to ring buzzer or call me. I was not happy. I called to ask that they drop it off at The UPS store. They did! I called and asked if I could come pick it up (yes before 6 pm) I arrive, barely had to wait, my package was given to me after I showed ID, I signed and was on my way home with my new Fredrick's of Hollywood Lingerie! How easy was that ???