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    Glenwood Labels - Photo

    Glenwood Labels

    (3 reviews)

    I recently had the dis-privilege of trying to do business with this fraudulent company…read more March 02 I asked them to design labels for me. It took them an entire month to give me a quote. This is when I should have learned that this company is not legit. But I made the mistake and now want to warn the rest of you. March 29th we agree they will make me a logo. They then charge me despite not even having a logo in place yet. $800 and they haven't even begun working on this logo. May 12th - After an entire month these scam artists finally give me a rough draft logo covered in their company's stamp so I can't even use it. I tell them to proceed. They do nothing yet again. After calls and emails they have dropped off the face of the earth. I ask for refunds and they ignore me. Thank God this was paid by credit card. I was able to get Visa to refund me my money once Visa confirmed with Glenwood that they never actually did a single thing for me for what is now 6 months. It took them 6 months to make a logo and they still do not have it til this day Aug 12th. Except now they are trying to get me to pay them for the logo they have yet to even give me 6 months later. Now they are threatening me to send this to collections so I will be hounded to pay them for the job they never did in the first place. A label company that can't make labels. Unbelievable. Stay away or they'll try and steal your money too. 6 Months later and they are still asking me for money despite them never even making me label designs. Fraudulent Company. Stay Away

    My experience with Tracey Banni (account manager) and Alex B. (graphics) has been nothing short of…read moresimply fabulous! I just opened the big box of labels (see below) and breathed a sigh of relief - finally they are done and they all look totally amazing! Seriously - I am just a tad particular about these things....so this is not an exaggeration. They were #8 ? on the list of companies that I have 'talked' to. It's a huge sigh of relief because it feels my life can finally moved forward after been on hold for most of this last year. Mostly - just trying to find a label printer that speaks the same language and actually cares enough to hear you. Understands that your a new company that is just launching their first line of products, and you didn't just win the Loto! But still I was treated like I had. (customer service generally speaking in Vancouver sucks I have found) With the staff at Glenwood I always felt welcomed, emails were prompt and felt treated like I was their biggest client. Tracey B. generously took the time to show me budget wise alternatives and offered great suggestions - one that ended up me redesigning to match a die cut they had in stock - but it was in the end perfect! My labels (11 of them 4 large - 7 small) are fussy, heavy in graphics, large file sizes and are super colour sensitive & I needed pre-press proofs (and oddly enough there are many printers now out there that don't / won't give you a proof - like who even does that? ) AND NONE of this was an issue for them. Also - Instead of always having to go through the acct. rep. to talk to graphics dept, I could talk to Alex directly he was always in the loop and awesome. Sooo much easier and faster when you can talk geek to the geek. :) Anyways - I love these guys and will definitely be using them for all my future labels! Funny how things work - thing is the reason I had found them was to buy a Epson printer to just start printing my own. I had actually given up hoping to find anyone local that actually cared about my 'labour of love' like I did.

    The UPS Store - couriers - Updated May 2026

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