I was really impressed by the professional service that I received at this UPS Store…read more The service was top notch. The employee was helpful with my package and didn't charge for extra tape like some UPS stores do ($2.00 for 2 little pieces of tape). The store was clean, tidy and well-managed. It was a pleasure to do business there!

This is the BEST UPS store ever, and some of the best customer service around. I am always met by a…read morekind greeting. They have professionally and gladly helped me with everything from a notary , to marketing , package mailing, to constant menu printing for specialty events.

Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

woman with big glasses was really mean and condescending honestly none of the other workers had a…read moregood attitude, am never coming back, i ended up just leaving because they wanted to overcharge me higher then the ups on baymeadows

My go to place for shipping! They can package, print off your label, and send your stuff on its…read moreway. They are so helpful and friendly and even helped me send off a vacuum one day. I'll continue to come back here.

By FAR the best place I have ever used to mail a package! Anne was amazing! She downloaded the…read morefile that I needed, printed it AND did it correctly, unlike Staples. She mailed it and it was actually received and signed for UNLIKE the Post Office mail that I sent via certified mail. Anne was not only knowledgeable and efficient, she was extremely pleasant and professional. I will never mail from any other place again!

The current price to mail a large priority usps box is $26 at the post office. They charge $37 !…read moreThat's one example of their markup. We mailed a small package from there that went out of state. Even though we paid the postage at Costal Postal, the recipient had to pay another $4.11 postage due. Crazy. Will never use them again.

I worked with Char and she was beyond amazing. She listened to everything I said and went over the…read moretop for me. I am so excited to hand out my look books to potential clients at the AmericaMart this week! The posters came out beautifully and they look gorgeous in my booth, also!

Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat

Easy and simple. Love the self service kiosk and the staff are very nice. Would recommendread more

I had a speaking engagement in which I needed some large posterboards at. I had already had them…read moreprinted and now needed them shipped to the locaton I was headed to. They were too large to take on the plane with me and I was afraid that the airport would NOT care for them properly. Having already had the boxes to ship them with, I went straight to UPS. They were shipped (albiet very expensively) quickly and without incident. This particular shipment was personal for me so I needed reassurance that it would arrive in a timely manner and in one piece! I've personally never had an issue in this location and most definitely trust them with my shipping needs.

BEWARE of the UPS Store at Beach and San Pablo. I dropped a package off on Monday before 10am and…read moreit never got scanned by the pick up driver and my package is lost. I asked the woman at the store to look around for it in case it got left behind but she refused and would only say that all packages were picked up. I am very distressed at the moment because there were some irreplaceable items in this package. I chose UPS because we've had problems with lost items with USPS and this was a very important package. *This is the same woman that had her child, no older than 10, helping her with Amazon packages a few weeks ago.

The UPS Store is my trusted destination for Amazon return needs…read more Their customer service has consistently been friendly, efficient, and proactive in addressing any issues or concerns I have while returning packages. They always provide a receipt and confirmation without me even asking, and my interactions with all their employees have been outstanding. Every store I have been to has been organized very well. Not often do you see a mess within their stores. They also offer various shipping supplies, including boxes and tape, at fair prices.

Unfortunately the ONLY post office in the area! I have send packages letters and never arrived to…read moredestination or super late. Even one time I paid priority the package got there after 6 days, what is the purpose of paying extra? BUT Only the EXPRESS is good but $35!

Got a message that packages have been delivered but they never were delivered or the key to…read moreretrieve them was not left to actually get the packages.