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    The UPS Store

    3.3 (28 reviews)
    Closed 11:00 am - 4:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Lisa T.

    The nonprofit organization I belong to has been using this UPS store as our mailing address for over 5 years. It is conveniently located in a strip mall in Plantation right on Broward Blvd. There is always plenty of free parking and it's quick to run in, run out, and get your mail. The counter help are always friendly & quick to say "hello." We rent a mailbox there; because many businesses won't ship to a P.O. Box & this gives us a permanent mailing address that can be accessed by whoever has the key at the time. And speaking of keys; they provide you with a mailbox key & a storefront key so that you can get your mail in the evenings and on Sundays when they are closed. (The only drawback is when you have a package that doesn't fit in the box it can only be picked up during regular business hours.) In addition to mailboxes they offer other standard business services like shipping, copying, and shredding. They also sell boxes & packing materials. There are a lot of options packed in this little packing store!

    Person who said he was owner. Approaching door after he saw me taking photo.

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    2 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 21
    Thanks 5
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    16 days ago

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    10 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 8
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    Photo of Lisa T.
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    7 years ago

    Helpful 3
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    1 year ago

    they're all such dicks and stuck up. worst UPS experience and not worth going to print a label.

    Business owner information

    Photo of Local

    Local

    Helpful 2
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    6 years ago

    Helpful 1
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    4 years ago

    Helpful 2
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    4 years ago

    Helpful 0
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    6 years ago

    Helpful 1
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    4 years ago

    This is my favorite ups store in the area. Customer service is exceptional every single time. Thank you!

    Helpful 1
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    Photo of Tess B.
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    8 years ago

    Helpful 0
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    8 years ago

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    Photo of Rory T.
    188
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    6 years ago

    The best UPS store in broward! Greg has become a friend, he always helps me with all my needs. They're fast and professional.

    Helpful 0
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    4 years ago

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    6 years ago

    Helpful 0
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    11 years ago

    Helpful 3
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    6 years ago

    Helpful 0
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    8 years ago

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    8 years ago

    Helpful 2
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    9 years ago

    Helpful 0
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    9 years ago

    Helpful 0
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    9 years ago

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    13 years ago

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    11 years ago

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    9 years ago

    Excellent customer service. Entire staff was helpful and courteous. Especially one employee named Syed.

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    11 years ago

    Use to have an amazing employee and service and now people with absolutely no customer service or common sense skills.

    Helpful 3
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    Photo of S P.
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    11 years ago

    Unprofessional personnel. Poor service. Long wait times. Don't bother driving to this UPS store.

    Helpful 3
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    11 years ago

    Helpful 2
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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Syed was more than helpful in assisting me with faxing a few documents and sending a package.

    Mentioned in 4 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (32 reviews)

    Favorite UPS store around. They're incredibly effective and efficient. Always a pleasure doing…read morebusiness with them. Jeff Giles is kind, professional, and always attentive to the need of the customer. Highly recommend, and deserving of praise from the UPS administration.

    Horrible customer service. The woman who works here is consistently passive-aggressive and seems to…read morebe in a bad mood every time I visit. This isn't based on one interaction it's been multiple visits, and the energy is always the same: rude, dismissive, and unnecessarily demanding. On one occasion, I brought three Amazon returns inside a single box just to carry them. None of the items required packaging, but she immediately assumed there was only one item inside and kept repeating, "Put it back in the box." I politely explained that I had more items to remove, and that she could use the box if needed. Instead of listening, she continued to demand, "PUT IT BACK IN," in a tone that was completely uncalled for. Today was no better. I walked in to an empty store no greeting, no acknowledgment. She didn't address me until I said "hi," and even then, she ignored me for another minute. When I finally said I was there to return an Amazon package, she replied with, "I'll be with you in a moment," despite the store being completely empty. Her attitude is consistently rude, unprofessional, and dismissive. Customer service should never feel hostile, especially when the store isn't busy. Unfortunately, experiences like this are the norm here, not the exception.

    The UPS Store - copyshops - Updated May 2026

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