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Pittsburgh, PA

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The UPS Store

3.0 (20 reviews)
Closed • 9:00 am - 7:00 pm
Updated 2 months ago

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This store is a piece of shit. This company is trash. No customer service whatsoever. I've been trying for 4 fucking hours to get through...

STAY AWAY FROM THIS STORE!  They denied my claim saying the UHaul box was not strong enough....run over and fork lift through it!!!  Insane!

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4 years ago

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1 year ago

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Local

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8 years ago

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3 years ago

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5 years ago

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7 years ago

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4 years ago

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3 years ago

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6 years ago

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4 years ago

Customer representatives are always friendly and efficient. Minimal amount of wait time. Packages always arrive on time!

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7 years ago

If you are pro 2A do not use this location. They refused my business because I was shipping a gun part.

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4 years ago

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12 years ago

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6 years ago

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8 years ago

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7 years ago

AMAZING JOB. Well packaged, very professional and affordable. Great communication. Thanks

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11 years ago

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11 years ago

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10 years ago

Robert was very fast and helpful with my notary needs. I have gone to other notaries and the experience was slow. Highly recommend.

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9 years ago

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Ask the Community - The UPS Store

Staples

Staples

(16 reviews)

best staff ever. couldnt ask for a more helpful efficient staff. would recommend them anythingread more

I have been shipping my UPS packages from here, off and on, over the last 9 years and never have I…read morebeen treated more rudely that today. First, I come to their shipping counter as before, very clean and well maintained, and placed my packages upon said counter. One lady on duty, on the other side of the area, who appeared to be doing laminating work. Focused on her work, I get that, yet oblivious to the fact that she had a customer. A "We'll be right with you, sir!" was all that was required. But nothing. When I finally did get her attention she asked if I was shipping packages, a fact that to me was obvious, but I told her I was and she assured me I'd be taken care of soon. As I stood and continued to wait I saw a man coming my way, thin build with a beard. And the rudest staff member I ever encountered. No greeting, asked me what I wanted, no "How may I help you?" as other Staples do. I told him trying to break the ice, with my hands on the packages, "I want these to go away." Then he demonstrated why he'll never have a better job than this, he asked me if I want to ship the packages. I told him "Yes" with just an edge of impatience to my voice. Then he said what he never should have said, "How am I supposed to know that??" So I explained, "I'm here at the UPS counter, I have packages with UPS labels, two plus two equals ..... " He told me with the same rude tone that he'd be back and I knew he wouldn't, I saw him speaking to two others, one I presumed to be the manager, if he hadn't been busy I'd have brought this to his attention. Finally the lady had a break from her work and more politely checked in my packages and gave me my tracking info. Anyone who wants to do business with this store, you're welcome to them.

FedEx Ground

FedEx Ground

(17 reviews)

Once again FedEx has did it again. I do not know how this service is even in business. We order…read morefrom Hello Fresh weekly. Our packages are sent out on Friday from Columbus, OH (Hello Fresh) location closest to our home. Packages with food, especially meats has a 3 day time period to arrive, else it is considered bad. I've explained this to FedEx in the past and they deliver it days later. Yesterday, was the 10th time this has happened to me and will be the final straw. We have ordered 80 meals from Hello Fresh over the past year 1/2. That's $9,500 that we've spent in food over the period. That's impressive for the company to have us as a regular customer ongoing. FedEx did it again. They were supposed to deliver the food on Saturday and we received a notification that it was DELAYED. When it's delayed it means that the driver(s) do not want to drive to our location in the south hills from Coraopolis. It's absolutely ridiculous. I called and complained and the guy opened a ticket up for the situation. This week we have no food and need to go to the grocery store. I'm on a tight budget and this changes everything from just paying for our 3 meals for the week. HelloFresh really needs to think about coming up with a better situation or clause in their contract with FedEx because they suck as a company and If I can go in any direction away from FedEx I will. Thanks FedEx for being a terrible company.

HORRIBLE!!! Three times now I've had a package that requires a signature indicate failed delivery…read morebecause I wasn't home and ended up picking the package up. I gave them the benefit of the doubt but this is nuts. I called customer service yesterday and they assured me it was marked as being their fault and it'd be delivered. Today it was allegedly on the truck at 1 am and out for delivery, then at 1 pm it indicated failed delivery because I didn't answer the door. Someone was home the entire time and there is no video from my ring camera of them being here. Called customer service and they said they'd get back to me. Two hours later and nothing. Never going to use a business that ships with FedEx again.

The UPS Store - shipping_centers - Updated November 2026

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