best staff ever. couldnt ask for a more helpful efficient staff. would recommend them anythingread more

I have been shipping my UPS packages from here, off and on, over the last 9 years and never have I…read morebeen treated more rudely that today. First, I come to their shipping counter as before, very clean and well maintained, and placed my packages upon said counter. One lady on duty, on the other side of the area, who appeared to be doing laminating work. Focused on her work, I get that, yet oblivious to the fact that she had a customer. A "We'll be right with you, sir!" was all that was required. But nothing. When I finally did get her attention she asked if I was shipping packages, a fact that to me was obvious, but I told her I was and she assured me I'd be taken care of soon. As I stood and continued to wait I saw a man coming my way, thin build with a beard. And the rudest staff member I ever encountered. No greeting, asked me what I wanted, no "How may I help you?" as other Staples do. I told him trying to break the ice, with my hands on the packages, "I want these to go away." Then he demonstrated why he'll never have a better job than this, he asked me if I want to ship the packages. I told him "Yes" with just an edge of impatience to my voice. Then he said what he never should have said, "How am I supposed to know that??" So I explained, "I'm here at the UPS counter, I have packages with UPS labels, two plus two equals ..... " He told me with the same rude tone that he'd be back and I knew he wouldn't, I saw him speaking to two others, one I presumed to be the manager, if he hadn't been busy I'd have brought this to his attention. Finally the lady had a break from her work and more politely checked in my packages and gave me my tracking info. Anyone who wants to do business with this store, you're welcome to them.

I've been using them for several years and I love the convenience of just dropping stuff off and…read moresaying "ship it".

If you require a receipt with a FedEx tracking number, this is not the place. You will walk away…read morewithout proof the package was dropped off at this location. Four hours after dropping off, still not showing in FedEx Tracking. Would not recommend.

This was the absolute worst experience I have ever had with a move. I wanted to make my move from…read morePittsburgh to Alabama as painless as possible, so I figured hiring full service movers to pack and unpack would be nice. I was quoted $10,000 for my 3 bedroom home to be transported. Other companies quoted me from $5,000-$7,500, but David (the estimator) was very nice and convincing that everything would go smoothly, so we splurged. 1. When the packers were packing my house up into boxes, the assistant packer spilled a whole bag of lentils in my basement. He never bothered to tell me and never bothered to clean it up. They also left empty tape rolls and box tops all over my house. They did not clean up after themselves. 2. The movers arrived the next day to load the van. There were four of them, two of them stood around and talked the whole time and barely moved anything. When they felt they had loaded everything, they hurried up and closed the van and didnt even bother to do a walk through to make sure everything was taken. They left two closets fully stocked and we had to throw away an ironing board, shoe racks, and figure out how to transport two bags of the clothing. 3. They advised me of a delivery window of 5 days that my stuff would be delivered and I would know the exact day about 3 days prior. They said the night before my delivery, my driver would contact me to let me know an estimated arrival time. We tried to reach the driver multiple times the entire day before up until 11 pm. I was told he would call by 9 pm. The coordinator tried to reach him multiple times and he wasn't responding to her as well. The next morning at 7 am, the driver texts me to tell me he will be there by 8 am. How unprofessional! He uses having a flat tire as an excuse to not responding the entire day prior. Communication is essential in this business. 4. We had paid for unpacking as well. They said they don't unpack and just put things out of the box and onto a countertop. No thanks! That's not unpacking. 5. Carol, the coordinator for the move, sent me a final price. Then she goes back and changes it to $1,000 more and charges my credit card. When I asked for a detailed invoice, she had to go to the billing department because there wasn't one made. Three days later and two followup emails requesting a detailed invoice later, she calls and asks if the movers unpacked my goods. When I said they didn't, she says invoice should be ready later that day. They sent the invoice the next day and just basically tweaked numbers to justify the amount they arbitrarily charged my credit card without running actual numbers. I sent an email to Carol after the initial packing disaster and she said she would send this to people help resolve the matter, never heard from anyone. I went with this company because of the positive reviews, but I urge others to go with small moving companies that actually care about the clients and not big corporations that don't quality control. I used Moto Movers the year prior from akron to Pittsburgh, and he was amazing, personable, and good. He was willing to do this move, but I thought let me try a bigger company. Learnt my lesson! Most traumatic move of my life, and we move every couple years for my husbands job.

Terrible service all around. You wait longer here for fuel then any penske iv ever been too. Iv…read morebeen late for appointments when first coming here. Now I just add a half hour on to the next stop after sadly.

Bill and Scott with TW Moving were amazing! I reached out via movinghelp.com and was outreached to…read morethe same day to confirm the request, which was for unloading services, 2 guys for 2 hours near Pittsburgh, PA. They ask to be given a 30 minute arrival window and they arrived within 15 minutes of that window. They have years of combined experience and took great care of my stuff. They were friendly, personable, and efficient. They had everything done in 1.5 hours. Can't forget that they are cheaper than their competitors. I highly recommend TW Movers for any of your moving needs.

TW Moving is the very best. Our Uhaul move from Ohio to California was interrupted on several…read moreoccasions as the result of miscommunication with Uhaul, but in each case Jake at TW Moving rescheduled his crew to accommodate the change. The packing/loading crews were excellent and very professional.

They were scheduled between 2 and 6. At 7, an employee named Mike got back to me saying I should've…read morebeen told the crew couldn't come. He told me he'd get someone to me at 8, then 8:30, then 9:00. In that time, he told me he wouldn't send anyone because (he claimed) I was unwilling to pay the 4h minimum despite my having arranged with the salesperson that I would. I only needed a mattress moved and was willing to pay the full amount, but went ahead and figured it out myself when by 8:50, no one was there and I needed to leave my house to get dinner. Mike then refused to get the mover a ride home -- he didn't have a car -- so I gave the poor guy a ride back his house. I was going to pay for a 2 person team, and was sent one person three hours past the end of their arrival window, by a manager who tried to refuse me service. I'll be trying to get my deposit back.

I called them. They seemed to be very professional…read more When packing they took stuff out of the house that was specifically identified as items not to take Packed horrible and broke almost everything and/or damaged it Below is just a few items What a horrible company

These guys were awesome and helped me get a ton of kraft crinkle cut shred paper at the last minute…read moreright before Q4. They had great customer service and affordable rates. Uline was totally out of it and my other local packaging distributor went out of business last year. I will definitely keep working with them.

From the owner: Clarity Connect Services is Pittsburgh's premier independent packaging distributor. We are a family…read moreowned US company that sells packaging and other business supplies. Our focus is on helping small business succeed by offering quality products and services at fair prices. Whether you run a brick and mortar shop or sell items through an eCommerce platform we can help you reach potential customers, look professional, and ship your items in secure attractive packaging.

The employee, CJ that assisted me was wonderful. The customer service is unexpectedly good. The…read morefacility is clean and easily accessible. I give them 10 out of 5 stars.

CJ was super friendly & helpful! Plus she gave me a nice discount. Highly recommend.read more

Judy, Nate, Daryl, Ray and Ryan have such a good store! They actually have memorized most of the…read moredetails of my shipments and are always friendly and professional.

Recently had very simple transaction in Greentree; 40 copies of graphics on peel and stick paper;…read morenothing special. With one other person in the store, and no one in front of me, it took the FedEx employee 5 minutes to make 40 copies. The entire transaction took less than 10 minutes. Not until I was about to pay, was I informed that, because of the $ amount, I was going to be charged an additional $17.00 same day fee. What? I questioned the employee about the charge, and he gave me the option of leaving the copies behind and returning the next day to avoid the $17.00 charge! The copies had already been made, sitting on the counter in front of me... How would returning the following day, make that charge less of a requirement for FedEx? Was there a time portal that would give back time to that employee, or reprioritize me in the queue. It was done - services rendered! I paid the $17.00, it wasn't so much about the money... I was more stunned by the absurdity. Train your employees to advise me of a policy prior to the transaction FedEx, or at least empower them with common sense and the ability to override a mistake.

Kelvin and now his son, Djuan, have been providing hauling, trash removal, and moving services for…read moremy family and my wife's family for close to 20 years. I have used Kelvin in the last five years to clean out three family properties and to conduct two whole-house moves. Then last move this past September was two, 55-foot and one, 20 foot tuck on a 170 mile move (see attached pic). The move was made even more challenging by the fact that it included a family member who has Alzheimer's, and needed to happen quickly and calmly to minimize disturbance to her routine. The team, as always, was professional, meticulous, and careful. I have trusted my family's properties and possessions to Kelvin and Djuan and their team for almost 20 years. I have watched Djuan grow up and become a solid and trustworthy business owner and leader, and know his dad would be proud. I highly recommend Kelvin D and Sons!

Hiring movers was the best decision ever. I purchased a home and had enough on my plate. They got…read morethe job done! We completed a walking through and the details were provided. I knew what to expect and they absolutely delivered. They moved my furniture quickly and with proper care. They took my bed apart and reassembled it after the move which was a huge convenience. I plan to utilize their services for an upcoming small job. They're responsive and very helpful. I highly recommend hiring them for large and small moving jobs.

My experience with Sadie Simplicity was nothing short of life changing. My initial call with Bobbi…read morebrought me so much relief as she offered so much compassion for my need of help organizing my home. Melissa was my organizer and she was so incredible. She brought so much expertise, detail, and an incredibly caring nature to organizing my home, which was inherently emotional for me. This investment was worth every penny and I would recommend them to anyone looking to bring some order to their life!

My interaction with Roberta was a positive one to remember! I was panicking with all the…read morecollectibles from my parents and how to go through it all to get a sense of what to do. Roberta took the lead and provided assurances along the way. She made herself very available for some guidance when I was in the midst of the boxes. An excellent listener !!