We were in town & needed to ship something home so we swung in here on a Saturday about 10am - zero…read moreline, super helpful employee that taped the box for us, rung us up & had us out the door in less than 5 minutes! Fantastic!!

I live on Pius Street and have tried several times now to schedule a pickup for a few packages I…read morehave as I run a small business and every single time they haven't shown up to take my packages but still mark the pickup as complete. When I try to call the post office it just rings and rings and rings, no one answers. I am beyond frustrated at this point and considering stopping using the post office altogether.

The office is Covid compliant and clean. I had a Very short wait and she apologized for the few…read moreminutes that I did wait The woman working at the post office was courteous; excellent customer service.

Can this be true, five ***** Stars ***** five to the US Post Office? Am I crazy?…read more Never in my postal dreams, oops, nightmares could I have imagined getting service so good from the USPS that I would write a positive review of my experience and max out the star rating. But behold: I was out of town recently and realized I would be staying longer than originally planned. So I accessed the USPS website to place my mail on hold starting that day and extending out two days past my return. When I got back home, there was NO mail in my mail box, including a rent check that a tenant messaged me he had himself dropped in. I messaged him about the missing check, and he replied that other mail was in the box at the time he dropped off his check. I got my held mail bundle from the PO and, surprise, his rent check was inside along, obviously, with the mail that had been building up in the box prior to USPS processing my online request. Amazing! The postal carrier had removed the already-delivered mail from my mailbox and kept it at the branch location with the held mail for safe-keeping. My mailbox does has an unsecured flap, and should be replaced with a locking box, but that's another story.

We stopped to drop off a package while we were out and about…read more Nice, big parking lot The entrance had the self service kiosk right by the door tucked in with the PO Boxes. And well... that's all I needed. I always have my packages prelabeled to save money on shipping, so it is cool that this post office was setup to avoid the main counter with ease. You save nearly 70% on shipping costs if you are able to weigh and measure your package at home and print a label. I wish all post offices had the double package drop off chutes. Usually the one gets clogged up quickly, so two is a BIG deal.

Castle Shannon Post Office repeatedly "returns-to-sender" all my important mail addressed to me…read more Paychecks and such. But they leave the junk mail in my mailbox Ive reported this on 2 or 3 other occurrences this year and last year. Someone at the Post Office is making errors. Eventually, they will be caught.

Friendly helpful clerk, well stocked, convenient location, there's even a box you can pull up to…read moreand slide letters right in

Fantastic little post office when it comes to service, Ken is the man and always handles all the…read morescanning and packages I need sent out in a regular basis. The other 3 workers I've seen here have always been adequate as well and get the job done! The only downsides is this office is tiny! So it gets full very quickly some hours and the hours are not great. But the short hours seems to be hitting other usps locations as well. All in all great service, great handling and my packages for my online shop have always reached their destination when needed!

Have been there before, and the female employee has always been helpful. Today, Wednesday, Jan 24,…read more@ 3:40 pm the male employee was just lazy!! He couldn't be bothered to do his job and help me or another customer in front of me!!

This is a typical post office where there are never enough workers. Some of them are nice and some…read moreact like they are tolerating you. It's the luck of the draw. I was mailing photos to my mom. . . Nothing complicated. The workers are all knowledgeable which is nice. I just wish they were all nice to the customers.

Post men never take the mail in my box. They stupidly take it out and look at it and out it back…read morein. Some guy is not getting his irs mail. I had to call to report it. I'm missing mail from the irs. Please hire smarter people.

Came in to print a label and drop off a package and received fast, helpful service. Had no issues…read moreat all

Officers there are pretty helpful! I was the first time mailing a letter and they were really…read morepatient, teaching me step by step

Always rude! I went in today and there were no other customers there, yet the lady at the counter…read morebarely acknowledged me. She didn't reply to my hello, or my thank you, OR my have a good day. Unbelievable. This isn't the first time, either. No matter what time of day, what time of year, no matter if there is a line or I'm the only person, the people here are rude af. I utilize this office because it's close to my job. If you can avoid, I would advise you do.

Just wish that they have more than one person working at the front... This particular customer, who…read morewas in front of us, was hogging up the line, having a delightful conversation with the only person at the front desk. I also wish that they have an automated machine that allows customers to purchase stamps, ship their packages, etc. Having this machine would help to reduce the line at the front and speedy the process much quicker.

I am glad that I never wrote a review for this place when I was younger. It would definitely have…read morea different tone to it. I always viewed this as a congested mess with the location that it is in. I showed up for a single stamp recently. I was fearing for the worst and having to wait in a long line of college kids for a single, solitary stamp. But I walked in and right up to the counter and out the door in under five minutes. Then it hit me, hardly anyone uses the post office anymore. Unless it is dire to send a letter, no one really steps foot in here. Case in point. The only other people in here were of the older persuasion. Not a bad thing, but you can tell the times are changing.

I had no idea this post office was here. I was looking for a place to mail a package and somebody…read moretold me that it was here. It has all the normal services, friendly staff behind the counter, and it's very convenient for me.

The folks who work here are friendly, but the USPS understaffs this office so dismally that wait…read moretimes can be 20-30 minutes during peak hours, since there's often only one employee working at the counter. It's usually faster to walk down to the main post office, or to wait until late afternoon if you can.

So helpful, this young lady was able to go right to the barcode I needed for a return, on my phone,…read moresince I forgot the slip at home!! In and out so fast!!!

For the first time ever this location charged me a fee ($10) to pick up a package there (alcohol…read morethat requires a signature). The clerk was not at all friendly nor did she adequately explain how that changed from previous experiences. I'll go elsewhere for my shipping needs.