2:30 march 18th; lazy lady refused to mail a package that I immediately left and took the package to the strip and it was mailed with a smile- and she wouldve had me paying $11 more than I needed if I listened- but id never listen to someone filing their nails while refusing to do their job.... Heres the story: The lady watched me fumble clothes into a box, not wanting them to touch the counter. The box was full, but Ive sent way fuller boxes as I mail them almost weekly. As shes filing her nails, seriously, tells me that it looks like i worked really hard but she refuses to mail the box. I say, it fits it ships. Policy is under 70lbs for flat rate. She comments that the one fold isnt lined to the box but it can be lined pretty easily. I mail these boxes all the time; shes being lazy. I say, thats fine ill go to my local office in verona if your going to be difficult. I was in town and had really wanted to mail it then so i drove directly to the strip via maps. They mailed the box without ANY issue. I asked, is there anything wrong with this box? He said, no. He said the box a square box, and the flaps hold their integrity. They were not ripped or had additional tape. The box was not torn in anyway. The folds held themselves even after i untaped it and put it to the edge. It was completely together. I tell the strip district post office attendant, mt washington wouldnt mail this box. He says actually if u put it in this box, same size but thru mail not flat rate youd pay 13 instead of 15. The mt washington lady- had i listened wouldve have me paying over 23.00. When I called mt washington to let her know she may need retrained and work on some customer service skills instead of filing her nails... The phone was never answered even tho i called during hours and 4 times in intervals- yes, i have issues but i just couldnt believe she wasnt answering. Like, this is the post office; ive call offices looking for important mail, delivery issues- once a carrier came and opened my neighbors box cuz i had a check misaddressed to the wrong apt no. Its just, if she did it to me - shell do it to someone who really cant afford it. Anyways, very difficult and i bet those counters are never cleaned and i was right to not want my items touching their counter. She saw me struggle the clothes into the box and belittled me - mollification is how id define the experience and anyone else shes refused. read more
