Fedex has the worst drivers and they are liars. I had a package due to be delivered today and the…read moredriver stated the address was incorrect and that I didn't live here. He never rang the intercom or made any type of delivery attempt as I've been here all day. I have now been advised by FedEx that I need to call the shipper and rectify the issue with them. There's nothing to rectify. The address is correct, the driver just didn't deliver the package.

Use UPS or USPS. I went there on February 10th. I was told it would be 11 dollars for 2 day…read moreshipping or 42.70 for overnight. The package got there 2 days later. When I called to get my money refunded, I was told I needed an invoice even though I had a receipt. After repeated calls, I was referred to the website to file a claim and the company told me I gave them the wrong address and shut down the claim even though the package was delivered albeit later than I paid for. I had to go through my credit union to get my money back. Sidney P Coles

When it comes to simple and efficient prepaid returns, FedEx reigns supreme!!!…read more Will I ever purchase shipping through them? No, it is too expensive compared to other consumer choices (USPS or UPS) But... when a company sends me a prepaid option, FedEx will always be the pick!! You simply print out the return on normal paper. Box it up. They provide the label sleeve for your paper and they have the most well-laid out self service kiosk for you to handle all the rest. Bonus points - when you scan in your package, they even tell you, if you missed the current pickup window for the day and when your package will next be shipped. Flawless, simple, quick! Exactly what it should be to do a return.

I love this UPS store. The staff are always super friendly and helpful and they keep the line…read moremoving quick. And the store can definitely get busy at times what with all of the folks coming in with Amazon returns but you can tell that the employees are moving as quickly as possible so as to minimize the customer wait experience. Parking is directly out front and free, so that's also a bonus.

Terrible service. Came in to this store to return a package with a prepaid label that needed…read moreprinted. Waited 15 minutes while four other customers were waited on after me. The first employee said he was a trainee and couldn't log into the computer. After 15 minutes the sole employee that could print my label got around to it. I couldn't pay with a card because the total was less than $5. Never heard of that before. Horrible service. I'll be going with FedEx or another UPS store. Avoid this place.

The most respectful, helpful, and kind young employees in all of Monroeville!…read more I'm not quite sure how this location has a pipeline of amazing employees but corporate UPS may want to hire this local manager as their recruiter regionally. Always happy to greet you! They drop whatever side tasks they are accomplishing (which is a revelation in businesses already.. they aren't just playing on their phones between customers) to open up all three registers and move through the line as quick as possible. UPS prices are generally better for packages but even if they weren't.. it would have to be quite a difference to want to go deal with the other places!

The store owner is extremely rude and sent my packages back to the sender because I couldn't make…read moreit to her store to pick them up in her timeline. She demanded I COME NOW or they will be returned immediately! I thought this was the reason for these useless businesses? Support the United States Postal Service instead.

This place was a great one stop shop for dropping off packages for all types of carriers. Employees…read morewere super friendly and helpful. It's obvious they go the extra mile to care for their customers.

This store was closed when I walked up to the door. They opened it and offered to ship my package…read moreeven though they had closed a few minutes. I am very grateful for their help shipping my package on Saturday instead of having to wait until Monday. Overall, this is a great store and I would recommend it to anyone.

Convenient and efficient help. I've used their notary services a few times and it's always so easy…read more I intend to use them the next time I have a shipping need. Soooo much better and more convenient than the PO or the UPS store. I recommend!

Arrive in early morning & only work with the owner, Aaron, to sign up for a box. The afternoon…read morestaff cannot complete that for you. The afternoon, people also misquoted the cost as being twenty dollars, higher and almost charged me for that.

Annie was the goat!! Seriously she saved me so much money by trying out some different options for…read moreshipping my friends wallet to her that she left at my house. She was super efficient, friendly and kind. I was in and out in 5 minutes with my package in good hands.

Worst company in the world? A worthy candidate! If you want a terrible, terrible experience, go…read moreright to this store. We tried to find out about shipping a simple box after wasting an hour on the world's worst website, fedex.com We called this store and spoke to a dopey kid for ... well, a long, long time ... while he actually said many, many things like this: "Duhhhh ... I don't get it. Are you trying to just ship the empty box?" Why does this happen? It happens because Fedex is the worst company on Earth, so no intelligent person will work for Fedex. How many news stories have we seen about Fedex drivers ... whom Fedex refused to classify as employees ... have just snapped and dumped hundreds, or even thousands, of packages in ditches, ravines, and other places in the woods? Too many times to count, that's how many. Fedex's website is utterly incompent and useless when you try to get info on shipping. Then Fedex refuses to connect you to a human being in its CHAT function, and every response from its incompetent A.I. robot is utterly irrelevant. That's the experience you have when you try to perform the simple act of finding out how much it costs to ship a damn package. Just imagine how bad it's going to be for you when you have a real and complex problem and you try to get Fedex to do something about it!

We moved my son into an off-campus apartment near Carnegie Mellon. We had various items shipped…read morefrom Amazon and Walmart - everything from lamps, a vacuum cleaner, and furniture. All in all, Sharpsburg Pack & Ship received 20 packages. Most of the packages were held in their warehouse for over one month. Their prices were very reasonable. We needed some help getting some items into our SUV, and they were kind enough to help. Everyone there, including the owner, Gerald, treated us very well. I highly recommend them!

Employee Zoe was outstanding very helpful. She explained the complete FedEx process!!!!read more

With as much traveling as I had been doing recently I decided it was time to register myself for…read moreTSA Precheck. Getting started is easy, it's the follow up that is horrible. Starting out it is all online. It goes fairly quickly and then you are kind of on your own. They tell you of nearby offices that will assist you with completing the precheck, but it kind of goes a bit haywire for the person and can be overwhelming. First, the location of this one that is located in Monroeville is so odd. Literally they tell you on the website that it is in the plaza next to Elmer's. That's fine and dandy, but that plaza has several businesses. Honestly, you would not know to come in here as the outside of the building is unmarked and adjoined to a Farmer's Insurance office. In fact, they are technically two different addresses with two different doors, but when you go inside it is all one shared space. Second, when you go inside there is no one at the reception desk. You just go in with hardly any direction and kind of figure out what to do. The whole time I was here, I didn't see anyone approach that reception desk and was worried that I wasn't going to be seen. Somehow, by miracle of miracles, someone did come and get me. What is odd is that everything you answered online, you will have to answer again here. Like every single question. Instead of all that information transferring in and being able to make this a quicker visit. The employees can be a bit terse, so I think Nancy can sit down for a minute. Looks like you just came on here to write a review to offset what is reflected. Unlike Nancy, my appointment wasn't for the next day and I had a wait a few days to get an appointment as I have a life that doesn't revolve around typical business hours for an office. I did receive my TSA approval rather quickly. Faster than what they report on the website. I think they claim anywhere from five to ten business days. I had it by the end of the week that I had my appointment.

IdentoGo offers a wide range of identity verifying services to meet your essential needs. Among…read morethe most popular are digital fingerprinting, TSA precheck as well as passport photos. Check their website for all that they offer. It is best to make an appointment ahead of time since appointments are given priority over walk ins. I had recently made application for TSA precheck and brought in my required documents to my appt. Once inside you sign an arrival registry and then asked to take a seat. Cell phone use is prohibited here so no photos were taken. I was called back within 5 minutes of my appointment time. I presented my appropriate documentation and was told I didn't need anything else. I sat in a bolted chair while answering background questions on a computer screen including criminal history. After that the lady did a complete fingerprint scan including thumbs and then I had to pose for a picture as shown on my identity card. Finally she took my credit card since TSA pre check requires you to make payment regardless of outcome for their services. She told me I would probably hear back from them in a few business days but to allow up to 60 days maximum for processing. The whole visit was about 15 minutes maximum. It is very important that you come in with the correct documentation requested since that will delay your application from being processed and you will need to return. When in doubt, check with the issuing agency of that document and they will steer you in the right direction. The lady who waited on my was compassionate and very friendly. She addressed my concerns and made me feel at ease. I'm looking forward to getting my approval soon since I saw they had processed the application when I got home. IdentoGo has several locations in the Pittsburgh area. Use their website to find the one closest to you.