The most respectful, helpful, and kind young employees in all of Monroeville!…read more I'm not quite sure how this location has a pipeline of amazing employees but corporate UPS may want to hire this local manager as their recruiter regionally. Always happy to greet you! They drop whatever side tasks they are accomplishing (which is a revelation in businesses already.. they aren't just playing on their phones between customers) to open up all three registers and move through the line as quick as possible. UPS prices are generally better for packages but even if they weren't.. it would have to be quite a difference to want to go deal with the other places!

I absolutely LOVE this UPS Store in Monroeville, PA. It's already a pleasant experience when I…read morevisit. Staff are always professional, and friendly. I've never had an issue with them handling my shipping needs. I'm so grateful they are in our community. -Liz

Big Ed's Lawn Service Is a Scam…read more We hired Big Ed's Lawn Service in early June 2025 and paid up front as they requested, hoping to get the job done quickly. I'm recovering from surgery and physically unable to handle the lawn myself. With weeds getting out of control, I was depending on them to follow through , especially since we're at risk of a visit from code enforcement. After they received our payment, Big Ed's completely disappeared. No job done. No refund. No responses to multiple follow-ups. This is not just unprofessional; this is a scam. They took the money and vanished. Do not trust this business with your time or money. Avoid at all costs.

I had just moved into a new house. My lawn was totally in need of service and Bid Ed took care of…read moreit. He did a fantastic job! I highly recommended using his services.

Use UPS or USPS. I went there on February 10th. I was told it would be 11 dollars for 2 day…read moreshipping or 42.70 for overnight. The package got there 2 days later. When I called to get my money refunded, I was told I needed an invoice even though I had a receipt. After repeated calls, I was referred to the website to file a claim and the company told me I gave them the wrong address and shut down the claim even though the package was delivered albeit later than I paid for. I had to go through my credit union to get my money back. Sidney P Coles

When it comes to simple and efficient prepaid returns, FedEx reigns supreme!!!…read more Will I ever purchase shipping through them? No, it is too expensive compared to other consumer choices (USPS or UPS) But... when a company sends me a prepaid option, FedEx will always be the pick!! You simply print out the return on normal paper. Box it up. They provide the label sleeve for your paper and they have the most well-laid out self service kiosk for you to handle all the rest. Bonus points - when you scan in your package, they even tell you, if you missed the current pickup window for the day and when your package will next be shipped. Flawless, simple, quick! Exactly what it should be to do a return.

I have had Bill do mulching and other jobs for me, and this spring I had a new stone retaining wall…read moreinstalled (replacing a failing structure). The work was high quality and excellent, as always; his attention to details around the clean-up, adaptations due to discovering some terrain challenges, and his constant communication were the real additional benefits. I would recommend him strongly to anyone looking for lawn or landscaping services.

These guys are incredibly responsive! They gave us a fair quote, kept me updated on their schedule…read moreand estimated time of arriving and when they can get the job done, and didn't inflate prices unlike many other contractors we reached out to...especially in a busier area like Shadyside. Highly recommend them if you're looking for reliable, affordable help to keep your yard looking sharp

I recently ordered something and it turned out not being what I needed. I had to return it and I…read morewas told to come to a UPS Store to do said return. I have to say that they made everything really smooth and easy for me to make my return. I received an email with a QR code and instructions to just show up here with my package and they would do the rest. They didn't lie. Showed up, showed my QR code, handed over the small package and basically walked out the door. They take care of everything for you. Make sure the box is secure, print out the label and ship it out for you. Really smooth transaction and the employees were upbeat and kept the flow of customers zooming through their store.

Absolutely the worst ..... The owner is self centered and money hungry. He doesn't care about…read moreemployees or customers just the almighty dollar in his pocket. Id go anywhere miles and miles away before id ever go there again. Some of his staff are grumpy and rude but thats probably because they work for him. And while there i overhead a man say he shopped something of over 10,000 value from there and it never arrived. The staff didnt even try and help him. I fact they found it humorous in thos man's loss. Sad place , sad people. Dont trust them ​ ownervis arrogant, pompous, and condescending.He doesn't care about people he cares about how much money he has in his pockets

Well, It has been 48 hrs since I wrote Uhaul and I have not heard anything back from them so I…read moreguess they don't care I post this review. I gave 1 star, but would have given ZERO stars if I could have. Below is the letter I sent them. Horrible experience. I do not recommend them. Service is bad and customer service is non responsive. Do not rent from Uhaul on Rodi Rd or Uhaul in general. There are other options. On Friday August 9th, I made a reservation for a 9' cargo van at your location on Rodi Rd. in Pittsburgh for August 10th (see contract number above). On the morning of August 10th, I received a call from UHaul to confirm my reservation. I confirmed the reservation and the representative said everything was all set. About 20 minutes later, as I was enroute to pick up the van, I get a call from the office on Rodi Rd. saying they have no vans to rent. Since I was about 2 minutes away, I told the person I will be right there. When I got there, the representative tells me that although I made my online, someone came in and made a reservation in person prior to the reservation I made online. I asked why did the online system reserve me something that wasn't available. The representative was extremely curt and answered he didn't know. I asked what was I suppose to do since I obviously needed a van. He responded, "I guess you will have to go another place" He suggested another UHaul center that was farther away which would mean more mileage charge. When I mentioned that, the other representative said, "Tell them your situation and maybe they will waive the mileage charge" I asked if they could call and tell them my situation and make a reservation for me since this was not of my doing. The one agent said, "This wasn't our doing either. It is the online reservation system's fault". I was hoping that the training on good customer service you provide your representatives would kick in and they would attempt to resolve the issue as best they could. Unfortunately, they did not try. They sat there and offered no assistance beyond I would have to go somewhere else. At this point, I am furious and asked to speak with the manager. The one replied, "He is not here". When will he be in? "Not today, he is on vacation" Can he be reached? "No" So how can I get resolution to this situation? "I don't know" May I have your name? "You don't need our name" Eventually, they did tell me the manager's name was Doug and he would be back sometime this week. Since I needed a van, I was going to the place they suggested when I saw a UHaul place a little closer that had a van. Although the 2nd place was more professional and accommodated my need, I think, going forward, I will rent from places other than UHaul and encourage my family, friends and colleagues not to rent from UHaul either. My experience at the Rodi Rd location, along with the lack of professionalism, and overall rudeness has left me with a bad taste. It would seem UHaul doesn't appreciate nor want my business so why should give you my business. I will be placing this review on Yelp and other social media platforms so other customers will not have to endure what I did. The courtesy of personal reply would be greatly appreciated.