Always great service and more than helpful! The staff and owner are personable. Never a long wait.

They appear understaffed at times but are very nice young men. They're also competent in their jobs; always friendly. I've gone there to have things printed, emailed, faxed, and documents notarized. The reason it doesn't receive five stars is because there doesn't seem to be enough staff working there. The wait in line seems quite long, especially when one is in a hurry and the times I've needed something notarized only one of the employees was a notary thus I had to wait for him to finish with a customer before he could help me. Again, though, they're nice young men, the place is clean, and they're competent in their jobs. read more

I have interacted with several different staffers and always had a pleasant experience. My main use of the store is returning Amazon items. Sometimes I have a lot and with different return labels. No matter how complicated or the volume; they always treat me well and with patience. Special shout out to Eric - great personality and he is knowledgeable and efficient. read more

Solid location and decent hours. However, I'm always surprised that packages of nearly identical (sometimes identical) size and weight can vary fairly widely in shipping prices. I took a pair of packages on back to back days, shipping both to CA UPS ground and the first day it was $31 and the next it was $24 (with their on-line quote telling me it should have been $21). Just make sure you ask questions as the staff can usually help in those mix up situations (I wish I did as I'm out about 10 bucks lol)! read more

I was never going to write this review but due to one of the employees of the store dismissing my complaint I feel now I am compelled to do that. Several months ago on set a package to Brooklyn by overnight delivery. The package did not arrive the next day. I brought my receipt into the UPS store and the owner told me that it had to be filed in 15 days. Nowhere in a contract or anywhere was I informed that this was the case. During a discussion on Facebook I mentioned this and was given how long, convoluted, and dismissive response. I have no need to do this but a UPS store employee make me have no choice. All I can tell you if you use this Store make sure you make any complaints within 15 days of shipping or you will not get your services that you paid for read more

I had a last minute printing job that I had to get done before I left the state - it was a medium-sized order on specialty paper, and I thought that there was no way I could get it done locally in Philly, which was ideal for me. I called this store and they were able to get my order done in hours, which was incredible. Both of the men at the store (Key? and I unfortunately forget the other man's name who was there. Maybe Jay?) were so kind, efficient, and straightforward. The printing job was for a funeral service for a family member, and both men at the store made this difficult job way easier. I read reviews about the service, but I underestimated the difference the customer service would make. They both went above & beyond for me, and took away the stress from that last-minute errand. I'm used to anything regarding UPS/mail being an absolute slog, both of these men made this a simple, easy errand. Thank you! read more

10/10 service, The gentleman Kidane was extremely helpful and assisted me in doing a shipment for an international package. He helped write up the customs form since it was my first time and was more than stellar. They also tape up your boxes for free which helped me save on another expense. i recommend them all the way read more

This has become my family and business go-to for any shipping needs. UPS is a leader in deliveries and through the pandemic has been the most reliable for us. This store specifically though is such a great representation of the UPS brand. Every time I come in, Jay always seems to be there to help out. Yesterday was no different. I had my biggest and most important shipment so far. I had (10) boxes that needed to be shipped to various places, and I was very anxious to have all of that taken care of in one swoop. Jay took care of me and helped me get everything off and well packaged under 30min! I recommend this store all the time, they are truly the BEST! read more

I want to shout out Manager Eric of the Roxborough store. Several weeks ago there was a problem with one of our package delivery-no fault of the UPS Store-and Eric went above the call of duty to help. Thank you Eric! read more

Came here to drop off my Comcast equipment because they charge too much. :-) UPS has a contract to send your equipment back for free! They employee I worked with was really cool/nice. I saw that he had Eagles gear on and decided to send him a go Birds cheer. He looked up, smiled, and said go Birds! #Winning He proceeded to take my gear and was very friendly the entire time. This guy is probably not working his dream job but he is a doing great! #illBeBack read more

The UPS Store - Printing Services Near Me - Philadelphia, Pennsylvania

One stop shop! This store offers a wide variety of services ranging from the obvious shipping things- to physical mail boxes on site to returning your Comcast equipment. They do offer notary services and it's highly recommended that you call ahead and schedule an appointment- it can get really busy. The Customer service was on point! All of the associates were super helpful and very kind. They will point you in the right direction with whatever you need. The team was super knowledgeable and even helped my find an easier way to ship my package which saved me a few bucks- very classy. The store is extremely well taken care of- very clean, organized, and presentable. Behind the store there is a large parking lot. This is the easiest place to park to get into the store. Street parking is available but it is hit or miss depending on what time you go. My go to UPS read more

The UPS Store - Printing Services Near Me - Philadelphia, Pennsylvania

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Literally the best UPS store I've ever been to. Staff are not only nice but efficient and helpful. I've been to many a UPS store in my day, but this is the best one by far. In and out within minutes each time!!! read more

Always a busy store, but the employees are efficient and the wait is never that long. Very convenient Notary. I use for Amazon Drop off all the time. sometimes i just drop off the items unpacked with only a barcode. i highly recommend! read more

I've never been so thankful to live in walking distance to a ups store in my life! Working remotely (without a printer) comes with its challenges, but the guys at ups are always able to help. Wether I need to print something off or return an amazon package, I'm always greeted with a smile & a friendly face. I never feel like they're reading off a customer service script. Instead, employees provide genuine service that makes you feel confident they'll take care of whatever you came there for. Thanks for becoming my one stop shop ups! read more

I am frequently in the 19128 neighborhood because my grandparents live there. As a result, it's often easier for me to do my weekend errands in the Wissahickon/Manayunk/Roxborough area when I am at their place helping them with chores, yard work, cooking and senior life in general. Philly is a city with a heart of gruff kindness. It's not the stereotypical "let's do lunch/have a great day" Chiclet tooth smile, faux nice of the big cities on the West coast. Over the last 5 years, I've made many trips to this UPS Store and there has not been a single time I have not left feeling a little or a lot better about life in general and with a smile on my face. Even if I am just dropping off pre-paid returns for my Nan or for myself, whomever acknowledges the drop off is friendly, courteous and sincere. The place is always busy when I go in yet there is always someone who will come to the counter from the back of the store to check in on those waiting or help someone who looks frazzled or lost. When I have a day dedicated to racing around for my grands and find myself not always in the most charitable of moods as a result, the folks at the Ridge Ave. UPS store always get my attitude readjusted in the right direction. Youse is all good people there. : ) I'll say it-I LOVE THIS PLACE! read more

This UPS Store in Roxborough is key to our business's success and their customer service is second to none. Thank you to Jay, Eric, Dan, Tony and the whole team for their awesome commitment to professionalism! We notarize our documents, send our overnight mail, rent a large box, and have all our packages delivered here. We started recommending tenants at our apartments use Roxborough UPS and now we see them at the store too! A great family business supporting all the needs of our growing business! read more

I had a bunch of packages and the store was busy but that didn't stop Eric from being very helpful while he took care of other customers.

Great store, super efficient and the costumer service is top notch. They are very personable and will work with till you are happy. Totally recommend them! read more

Came in on a whim and a hurry one Friday evening and a very nice and patient young lady here really helped me out. I needed a FAX and i needed to get it done stat! I honestly wasnt even sure if they had fax services but of course, this UPS location came thru for me as usual. She set me up with a cover sheet and she even made small talk with me while we waited for a fax confirmation page to come out. May i also add..that i walked in while they were closing. Cringe! Also, FYI faxes were about $1/page. I didnt even have $1 on me so i had to use my debit card. Double cringe!! These ladies were so nice to me and didnt make me feel rushed. I so appreciated that. read more

Always a pleasure coming into this location to get my shipping needs taken care of. Jay and his team do a great job in taking care of me and doing what is needed or necessary to make sure everything is done right! read more

This store and their staff is the best of the best! The staff is incredibly helpful, kind, efficient and personable (they know the repeat customers by name). I go out of my way to come to this store because I trust that my packages will be handled with care. The staff makes everything so easy, from scanning amazon returns, printing labels or packaging boxes. In addition, this store accepts USPS packages which helps eliminate multiple stops for running errands. read more

Always got good service, yesterday, Jasmine was exceptional, with internet down, I am sure she had a very stressful day but nevertheless, she kept her cool, in helping us to have our documents notarized, she wennt through our documents page by page, to make sure all the signature spot were signed by us and our witnesses, had she not done so, my wife and I would have missed an entire page (that required signature), kudos to her and UPS, for always give awesome service at this location. read more

I've been coming here for the last few years and always receive top notch service me and my wife shop at Amazon a lot and we sometimes have a lot of returns and we don't go anywhere else but here to do business I highly recommend this location read more

They serve a variety of shipping needs. Very easy to pick up Amazon or other deliveries if you don't want something left out in front of your house. They also provide a variety of other document services such as notary public, with no hassle. Staff has always been friendly, showing a genuine interest to help you solve your problems or accomplish your goal. read more

I've used this UPS store's mailbox services for almost a year now and I visit several times a week. They are always so friendly. They get to know you by name and really care about their customers. Highly recommend this location. read more

This is one of the few businesses in this area that demonstrates customer satisfaction and service. Now make a blue print and distribute to the other business around. I came In a few days a little frantic because I needed to print a resume and get on the road. The employee (I'll find out the name and update later) was kind and patient and helped me print my documents. Thank you for everything. ! read more

Rodney and Dan make getting my offices shipping, printing, graphics and mail needs met in a fun and easy way!...All under one roof!, Great energy is abound!. Affordable prices. I am always welcomed, and assisted as I focus on not having a technological meltdown because I am only 60% computer literate, These guys are kind enough to listen to my needs and put full effort into a solution, not just any solution...A cost effective solution!!. Therefore, I hereby dub this UPS Store as A+ in excellence and professionalism!:) Thanks for everything guys! See you soon, Marsha G. read more

Great place if you're looking for good customer service with your shipping or business needs. No matter where I am in the city if I need a Ups store I wait to go to this one because the customer service is just that good. I only know because I used to go to a number of Ups stores around the Philly and suburban areas, but now I only go to this one because it is just the best, hands down. read more

Couple things: 1) they require scheduled appts for fingerprints even though people were standing in an empty store when I came by. Next appt? Two weeks later. 2) they close early without warning, as signified by when we sent our boarding passes to print and had a sign posted on the door saying, Closed at 1 pm. 3) Today, they told me I would have to come back two days later for a simple black and white print job, so when I called to see if they were open, nobody answered. What a joke. I'm sure they made all the positive reviews themselves. Perhaps I'd write a 5 star review, but they haven't yet accepted my business. read more

Everyone here is super nice and helpful. I'm always greeted when I walk in and asked if I need help with anything. I run my own business and sometimes have to run here to print something or drop off a package. Recently, though, I sold a guitar on EBay and the staff member Dan worked with me over a couple of days, getting a box secured to ship. He was super nice and helpful. I finally left the guitar with him and he had his manager pack and ship (apparently she's awesome at packing!). I was a bit nervous leaving it and letting someone else pack it for me, but it was on its way the next day and it arrived without issue. Great experience! read more

Dropped off a package for an Amazon return. Amazon did not require it to be repackaged, so I returned it in the original envelope (meaning you could see the contents. I guess the item was on somebody else's wishlist because it never made it onto the truck. Amazon was able to refund my money because I saved the receipt, but the store was zero help. I was told it "should have been picked up that day" and there was nothing more they could do. Not the first time this has happened either. Needless to say, I'll find somewhere else to handle my shipments in the future. read more

This UPS Store is now under new ownership and they have really turned things around! Besides receiving quality customer service from the a very friendly, dedicated staff, this store offers so many services that you wouldn't even think of! Packing, shipping, mailboxes, small business solutions, faxing, printing, custom design work, notary, fingerprinting etc. The new owners, Reggie and Keli Rytter, have quickly become very involved in the Manayunk/Roxborough community and will go out of their way to make your trip to The UPS Store an enjoyable experience. They are also very conveniently located on Ridge Ave within walking distance of Bob's Diner, The Foodery, and many other stores and restaurants. read more

Stopped by here to mail a return for an item I ordered online because this was the shipping service the retailer covered. The printing label I had printed out at home was worth $7, which is more than USPS priority mail shipping. Once I arrived at the store to mail this, I found out that I would have to pay additional money for a box, which is usually free at the post office. So, i'm not sure what the incentive is for anyone to use UPS rather than the postal service. One positive note to mention is that my shipment did arrive to the destination very quick. read more

Due to online shopping, had lots of returns I had to drop off at UPS and USPS. This UPS locator on Ridge Ave is probably the best drop off location because there is an attached parking lot, plenty of street parking, and most of all the friendly and quick service. I've never had to wait for more than 1-2 minutes, most times I can walk right to the counter because I'm the only customer there at that time. USPS on main street on the other hand, I've never walked in on an empty queue. Average is about 5+ people in line at a time, each person takes about 5 minutes, you do the math. I'm tempted to not purchase from any vendors that supply USPS return labels just because it's such a time hassle. If you are in the Manayunk Roxborough area and need to ship out packages, I would come here to this UPS just for the convenience. I'd gladly pay the extra few dollars so I don't have to wait in line for 20 minutes. read more

Make sure you ask for Rodney at store number 6332 at 6024 Ridge Avenue. Not only does Rodney understand Great Customer Satisfaction, he should teach the course! read more

This UPS store has absolutely top notch service and employees. I came in to ship out a very bulky/oddly shaped item and the two men behind the counter were some of the most helpful employees I've ever come in contact with. I believe their names were Dan and Glenn. They took time out of their day to try and find me the cheapest option to ship my extremely odd shaped package. They gave me many different box options and pricing and ended up saving me some money as well! They even helped me carry the product from my car. Can't praise this location enough. Great service and great people! read more

WOW!!! I frequent this UPS store for work and have always received exceptional service. However, tonight an employee, named Rodney, went above and beyond for me and he was so helpful, and understanding. I had a really fast turn around for a package and was completely out of options but he couldn't have been kinder despite my rather needy shipping needs on a Friday night! Highly recommend this store!! read more

So far so good! I've had a box here for around 3-4 months and I absolutely love the service and convenience of this place. It's super small and super clean, which is ideal IMO for a mailing center. The staff seem very knowledgeable and the place doesn't seem to be busy when I come in, which is a plus. Phone calls that I've made have been answered quickly and when the staff doesn't know something they put the manager on the phone - twice they have answered questions very straightforwardly and informatively, which I appreciate. Parking in the front isn't great. Barely available and metered, but there is a parking lot in the back (that I didn't know about until recently) *and* a rear entrance to the building which pretty much seals the deal for me. Great mailing center, quick service and they have handled all of our needs timely and professionally. read more

I have now utilized this location twice for online print jobs and in store pick up. Rodney was absolutely great - he was fast, accurate and also made sure my second job was completed surpassing my time expectations. I love utilizing local businesses for my company - and Rodney's customer service has earned my loyalty. Thank you! read more

If you're anywhere near this UPS store and near to go to one, come here. Rodney is the absolute best. Let me know exactly how to save money on shipping, was an expert on international shipping for another guy that he was taking care of, and is just overall a great spirited, helpful and accommodating guy. read more