Lived in Philly for a short period and needed a reliable mail service since I traveled a lot at the time. Fishbox was always professional, organized, and offers great services including Thursday at home delivery of your mail. The ownership is great and highly communicative. Definitely recommend if you are in the Philly area. read more

Awesome owner, service, convenience, and price!! The only feedback is I hope they're able to expand with a location with customer parking. read more

Fishbox (aka Napoleon) is the best! Always personable and helpful - we highly recommend this service! Celeste & Jim B. read more

We had heard of fishbox for awhile, but finally decided to sign up after a particularly brutal wait to pick up a package at the post office in South Philly. Knowing we were about to get a lot of Christmas packages, I just couldn't handle the idea of waiting in that line multiple Saturdays in a row. Fishbox has been so accommodating and responsive. They even texted me to see if an envelope they received was something I was expecting junk mail so I wouldn't have to pay a delivery fee by accident. I would recommend them to anyone that worries about stolen packages or hates waiting at the post office as much as me. read more

Smart, affordable, good peeps. At first, I thought "There is no need for this." But after a few missing packages and missed deliveries ... I signed up. Their text notifications make it hassle free. read more

A great example of a service that was needed in our area. Napoleon is an awesome owner and a man of the people. His personality matches the service that he gives. I would certainly recommend this business to anyone. I hope that he expands to other areas soon. God bless. read more

I decided to try this service for a few reasons. I've had multiple packages stolen from my steps in the past year. Also, I work night shift and sleep during the day. Whenever I knew a package would be coming, I would be going crazy trying to stay up and wait, or I'd fall asleep and then be woken up . FISHBOX is perfect. They give one hour delivery options, and text you a gps link when they're on their way. All the delivery staff are courteous and friendly. Definitely recommend this service if you get any packages ever! The only downside is that it might encourage me to order more things :) read more

This spot has made my life so much easier--it's given me total peace of mind in regards to my packages. Napoleon is incredibly friendly, organized, and accommodating. Highly, highly recommended. read more

I love this service! It's impossible to get packages delivered in Philadelphia without a doorman and now I have an easy solution. Customer service has been excellent, everyone I have interacted with is super friendly, and my packages are delivered safely and within the requested window. Their flexibility is also great! Recommend very highly. read more

Easy, super friendly service, and the only way to get packages when people steal anything that's not nailed down

We begrudgingly began using Fishbox as package thefts became unavoidable in Graduate Hospital, and have found them a real pleasure to work with! They are easy to use, responsive, transparent, and clearly care about each customer. It's infinitely better than the teeth-pulling process of coordinating redelivery and pickup with UPS/Fedex/USPS, and even then, they are constantly trying out new ways to become even more convenient for customers. As a bonus, they're the only business whose newsletter I enjoy reading! read more

I love this place! The owner is super friendly and I know my packages are always safe. The retrieval system is easy and seamless. Would highly recommend Fishbox to anyone who doesn't want their packages stolen from their stoop or out in the rain. Even my dog loves it because the owner has a treat for her every time we go! read more

I absolutely love Fishbox, and I can't recommend it enough. We got tired of packages constantly being damaged/stolen, and I'm so glad we found Fishbox. Those problems are now 100% eliminated, and Napoleon is who we have to thank for it. I legitimately look forward to package deliveries and pickups now, and it's always great to see how Napoleon is growing the business while still providing unparalleled customer service. Seriously, if you're having issues with package delivery and you haven't checked out Fishbox, I don't know what you're waiting for! read more

Run, don't walk, to sign up for Fishbox! You'll never miss a package again and you won't meet a nicer person. Can't recommend more highly.

Fishbox is an excellent service! As someone who does not live in a building with a doorman (or even a stoop!) having a safe space to have packages delivered is such a relief. I use Fishbox for packages that are too large or heavy to have delivered to work because they would be a hassle to get home. Their text updates are timely and a convenient way to track the delivery of your package. They are attentive to their customers' needs and great to work with. Plus there is the added bonus of being able to support a local business in my neighborhood! I was thrilled when I found out about this service, they have exceeded my expectations, and I look forward to continuing to use them for deliveries. read more

I love fishbox, feels like I have my own personal package delivery service. For many years, I stressed about deliveries, drove to UPS, USPS and FEDEX to pick up packages and even tried to time shipments (silly). Napoleon is customer first and that is super important to me. I will never use another package service again. read more

Amazing service that has made life so much easier! I was so done with schlepping packages around town, trekking to the post office and ups to pick up packages, having missed deliveries sent back, etc.... Fishbox to the rescue! Napoleon's commitment and service are always top notch. read more

This is a great service! Napoleon was very helpful setting up my account. It could not have been easier. The tracking ap worked great and it was fun watching my package's progress. This is a no brainier if you live in the city. I have been with Fishbox for a couple of months now and have nothing but superlative experiences to report. They are prompt and flexible. read more

A super convenient solution to ensure our packages always go home with us. After we moved from a doorman building, we signed up with Fishbox the day we learned about it. Thanks to Napoleon for filling a big need as new homeowners in the neighborhood! read more

This is my go to for all my packages. I once had a problem with getting my packages delivered to the house because UPS would leave it at my doorstep. This will cause my packages to get stolen or destroyed - due to weather conditions. Now that are used fishbox I never had these problems. Best company in Philly. read more

No better option that Fishbox for having your packages delivered safely and *kept* safely in the city. Napoleon runs a tremendous business; he is exceptionally helpful, friendly, and accommodating. This service is a lifesaver!! HIGHLY recommended! read more

Fishbox deserves all the stars! First of all, it is the greatest idea ever. I am no longer stressing about when/where I'm going to receive packages (because I'm pretty sure my work is not happy with the amount of mail I'm receiving, and leaving them on my doorstep is out of the question due to package theft). The convenience is awesome - they text you to pick a time window, then when they are on the way. You can even track the car! Napoleon couldn't be nicer, too. It's an incredible, customer service oriented business. Everyone go get your Fishbox! read more

Napoleon and his team at Fishbox have solved the main problem of life without a doorman. Now we have no more missed packages, no unnecessary waiting around for a delivery, and no wondering what ever happened to that thing we ordered online. We've used fishbox for about a year now and have been impressed with how reliable the service is. If only everything in Philly worked as well as Fishbox does! read more

A friendly, affordable service! We no longer worry about deliveries, missing packages, being home for deliveries! Those days are gone! I'm much less stressed knowing our packages are safely delivered and stored until we pick them up(we do not opt for Fishbox delivery since we can walk or stop by easily on our schedule). A super friendly, very accommodating proprietor! Couldn't be happier since we found Fishbox! read more

I seriously don't know what I would do without Fishbox. I travel every week and am gone sometimes for two and don't have a doorman or secure way of receiving packages or important mail. I'd heard of Fishbox and decided to give them a try. So happy I did! This is the most amazing service I've ever used and solves all of my needs. My packages and important mail is delivered to Fishbox, they send me a text message with options on when I'd like the items delivered or if I want to pick it up myself. You really can't beat this service! This is one service where you're happy to "tell a friend"! read more

We were in town for a large convention and had to ship 15 large boxes and crates. The owner at Fishbox was incredibly helpful and set us up and account quickly after explaining the service. They say we arrived he delivered the boxes to our condo and everything was accounted for and in good shape. I HIGHLY recommend this company for their outstanding service!! read more

Great service! We had been suffering with stolen or misrouted packages for quite a while. After several of our wedding presents got stolen we knew we had to make a change. I was so happy to find Fishbox on a walk through the neighborhood. The owner is super friendly and helpful...always willing to help when boxes are heavy or cumbersome. I love the text notifications when a box arrives with options for how I want it delivered/picked up. My dog also loves Fishbox because she knows every time she goes with me to pick up a package she gets a treat from the Fishbox team. We are very happy with the service and would highly recommend it to any of our Philly neighbors. read more

Great service that has totally solved our problem of missing packages because USPS and FedEx were simply leaving them on the stoop if no one was home and ignoring the sign requesting delivery to our corner store. Fishbox service is friendly and reliable - they even take a photo of the damage if a package arrives damaged in case it's needed for a claim. The cost is compensated by time savings in not having to contact vendors for refunds or replacements, put traces on at the PO, etc. read more

I have been using Fishbox since the beginning, as both Fishbox's arrival in Philadelphia and my transition from suburbia coincided in 2015. I would not have been able to make such a successful adjustment to urban life if I had needed to worry about packages left on my stoop. I am a dedicated online shopper, and Fishbox has allowed me to continue this in the city without concern about multiple deliveries. Napoleon and his staff are lovely individuals who feel like friends. I am delighted to recommend Fishbox to anyone who is not available to receive packages. read more

Fishbox is the best. No more missed or stolen packages, and the team is the friendliest and know who I am when I come in to pick up! (Obviously they also deliver and they're fab at that, too.) read more

Fishbox is outstanding. Met Fishbox a few years ago and have been using the service ever since. We have everything we order sent to fishbox and now we dont worry about lost or stolen packages. Used the pick up service last week and it was extremely convenient. read more