1. The UPS Store

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Philadelphia, PA

The UPS Store

4.0 (2 reviews)
Closed • 8:30 am - 6:30 pm
Updated 1 month ago

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2 months ago

The staff are great. They give excellent customer service. There are very knowledgeable about all of there products

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1 year ago

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Ask the Community - The UPS Store

US Post Office

US Post Office

(8 reviews)

I am surprised to see only bad reviews for this post office. I have had nothing but positive…read moreexperiences here. Yes, you sometimes have to wait in long lines because they get busy but so do all other post offices and federal government offices. And the clerks are always polite to me because I am polite to them. If you walk in there with a chip on your shoulder, how do you expect them to react? I removed two stars for two reasons. First, you either have to pay a meter to park on Rising Sun Avenue or drive five blocks just to park two blocks away on a side street thanks to all of the one-way roads. Second, the neighborhood continues to decline as more low class people continue to populate it (it used to be so nice!). But regardless of the postal product or service needed, this post office is as dependable as any other. And USPS itself is a notch above all other common carriers with respect to prices, reliability, and delivery speed.

Let me help you out here because these people will waste your time. If you, like me, are going to…read morethis location to simply renew your passport, YELL IT OUT AT THEM. I'm serious. Otherwise, they will ASSUME you are there for the whole process and shuffle you around. The first time I came in I had no idea what line to be in. There were a lot of people waiting on the side that were clearly waiting for passport services but who told them to stand over there? I didn't know so I got in a line only to get to the front and be told to sign my name to a list and move to another line. I did that and when I got to the front of that line I was asked for my birth certificate. I thought that was strange. Why would I need that when I have a WHOLE PASSPORT. Nevertheless I left and returned the next day with the document. I stood in a line until somebody shouted out something about passports. I said I'm renewing not applying. They shuffled me to another line. I finally piped up and said all I need from yall is a photo and a money order. Suddenly everyone was clear. Oh, well you don't need to be in any of these lines. You don't say...... a complete lack of communication and organization in this place. The only good thing is my passport came quickly.

The UPS Store - shipping_centers - Updated October 2026

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