I used Philadelphia Mailroom to pick up and ship (to California) a guitar I bought at a Philly…read moreonline auction. Kudos to the person who packed this guitar. I've never seen a guitar packed this well, bubble wrapped and packed with packing peanuts. There was also bubble wrap around parts of the guitar in its case as well. Couldn't ask for better packaging, and my guitar made it safe and sound all the way across the country. It did take a few days to actually be shipped out (there was a large auction and I'm sure this place was very busy), but it's worth a little extra time to have a delicate item so well packed. Thank you.

I used Philadelphia Mailroom to pick up and send an item I purchased at auction…read more Waly kept me informed every step of the way and was very knowledgeable and helpful. She was also very pleasant to deal with.

Terrible service, needs to be shut down…read more This place is terrible. I was just at this post office barely two hours ago, and the post office isn't accepting packages! The primary function of a POST OFFICE!!! And this is not the first issue I've had with this branch. The place is closed at inopportune times randomly, and the staff always sound like they don't want to do their jobs, either. This place needs to be shut down, and everyone in it fired. I get that you're working through stressing situations thanks to the idiotic trash government we have right now, but when you can't even fulfill the primary purpose of a POSTAL office, to SHIP PACKAGES, it's time to go! Shut it down, and put a UPS Store or FedEx in its place. They at least, you know, actually ship packages.

This could be the absolute worst post office in the United states. They routinely close before…read moretheir hours. Today is maybe the 10th time that they closed before 4:00, which they are supposed to be open until. Compared to other post office, the staff is unpleasant. One time I brought a 15 lb package and a woman told me she had a bad back and couldn't put it in the the container which was literally next to the Shelf I put it on. She told me to go to another post office, even though there were two other workers there and they're all supposed to be able to lift far more than 15 lb. I avoid going there whenever possible, even though it is the post office that is closest to my house. Do yourself a favor and stay away from this post office. If it was any other business, it would not stay in business. They always use the excuse inadequate staffing. I blame that on the manager of the store, since this horrible performance has been going on for years

Quick stop to print out some paperwork I needed and was in and out. A crew member showed me what…read moreemail to send my materials to and it was smooth sailing from there. The printers have a pen pad on them to finalize your purchase which is nice and the printer also walks you through the printing process as well. Love how automated everything is here.

This particular STAPLES UPS Shipping does not take their job seriously and then lacks any…read moreaccountability when they SCREW UP... I paid for OVERNIGHT Shipping ($77) on Friday 2/17/23 for Monday delivery on 2/20/23 so my son could move into his apartment, but when I tracked package it was placed with regurlar ground shipping so did not leave Philly in time for the Monday delivery.... Went to Staples on Monday and the Printing Supervisor refused to provide his full name or the store manager when a refund was demanded. Had to call UPS Corporate to get some insiteful direction and be re-affirmed the Supervisor should have provided names when asked by a PAID customer with a receipt,

Let me help you out here because these people will waste your time. If you, like me, are going to…read morethis location to simply renew your passport, YELL IT OUT AT THEM. I'm serious. Otherwise, they will ASSUME you are there for the whole process and shuffle you around. The first time I came in I had no idea what line to be in. There were a lot of people waiting on the side that were clearly waiting for passport services but who told them to stand over there? I didn't know so I got in a line only to get to the front and be told to sign my name to a list and move to another line. I did that and when I got to the front of that line I was asked for my birth certificate. I thought that was strange. Why would I need that when I have a WHOLE PASSPORT. Nevertheless I left and returned the next day with the document. I stood in a line until somebody shouted out something about passports. I said I'm renewing not applying. They shuffled me to another line. I finally piped up and said all I need from yall is a photo and a money order. Suddenly everyone was clear. Oh, well you don't need to be in any of these lines. You don't say...... a complete lack of communication and organization in this place. The only good thing is my passport came quickly.

Wow! GPS was not helpful in finding this place. But, the staff inside was quite helpful and the…read morebagel place next store was a nice place to wait

The staff at this location provides outstanding service. They are always friendly, professional,…read moreand quick to help you get in and out. I've also seen them going outside to assist customers with bringing their packages in from their cars. They have plenty of parking available, too. I highly recommend this location for your shipping needs.

Verizon return box.... I packed it in the box that was sent to me I physically walked over to the…read moreUPS store on Castor avenue but I have not gotten my refund...

Need to send a package, you used UPS for an Amazon return this is your spot. A computer is…read moreavailable for printing labels but I would recommend you come with boxes and labels or your wait time & service could take longer. If you have your package with or without box or labels you can get in and out the store. Don't let a line scare you. The representatives do a good job of assisting customers. I have never had an issue here. The representatives might not be the friendliest with smiles but they are efficient! And for me it works. The majority of my transactions are no cost to me because the shipping fee is covered with my return but the value of shipping is reasonable.

This is a terrible UPS store. The employee was watching TikTok on his phone with the volume turned…read moreup the whole time, playing vulgar stuff. The other employee used the f word. The woman there was criticizing the other employee. Very rude people. Totally unprofessional. I walked out. This is a seriously bad UPS store. How are these awful employees allowed to work there and not get fired? Watching tiktok on his phone with the volume turned up loud while waiting on you looking at his phone the entire time? Using the f word? Terrible location. Awful.

Favorite post office of all time. Friendly, courteous and helpful staff. Particularly the gentleman…read morewho always wishes you a happy day. Love that guy. Glad to see he's still there.

That day they were fast there was only one person in line in front of me and they told me to go…read moreahead of them when I got to the register she immediately showed me what to do scan my barcode... And I was in and out in five minutes thank you

Visited this place to return a package and I should have known better. The woman was rude and…read moredismissive. She told me to just place my box "over there" I waited a while until a sticker was placed but she said she'd get to it. And that's my fault for believing her because wouldn't you know it my package went missing. Not only terrible customer service but awful professionalism. Liberty parcel is right up the street. I'll continue to go there and I would recommend them.

Super friendly people with excellent service. Great value. Would recommend checking this place out…read moreif you need their services.