Fast, polite, efficient. Nice neighborhood. Tight, risky parking. The neighborhood continues to degenerate as more lower class people continue to populate it. But I ship valuable items and UPS is much less reliable and safe than the postal service is. read more

I had to come here to get my fingerprints as a part of a job process. I made a very easy appointment online when I arrived to the store I had no wait and was taken straight to the back. The worker who assisted me was very helpful and explained the process to me and it was an In-N-Out process. I was in there no more than 10 minutes. The store was well stocked with other items, and I love the fact that they had several people working that day, which made the line move quick. Overall, even though I don't live in the area, I definitely would recommend this place if you live close by and need to have fingerprints taking for a job. They also offer other services . read more

Excellent service , greatly recommended! Always very welcoming and very helpful ****************************************************++++++++++ read more

Long story short - shipped small package to Canada $35 shipping. Store manager told me there's going to be a Canadian government charge for merchandise and he doesn't know how much it is (thanks to google it's 5% from declared value of items). What he failed to know or disclose, when my friend goes to pick up his package, there's also going to be additional $72 UPS broker fee, in addition to shipping charges. When I called the store, manager (that shipped my package) said he didn't know about these charges. Since it's direct UPS fee, this UPS store should have been aware of these charges. After going back and forth, I said that if you provide this service maybe you should call UPS corp. and get this new information so you won't get calls from blindsided clients like myself. He replied that he knows enough and doesn't need to learn anything new. I ended up paying double on top of the original shipping cost $35+$72 pic attached (not counting the Canadian government fees) When coming to this store Proceed at your own risk - Professionalism and full disclosure of shipping charges is not guaranteed. UPDATE: manager said there's going to be a Canadian gov't charge, (which is easy to verify online), he mentioned absolutely nothing about additional UPS charge - extremely dishonest business practice by this store! You're the UPS store, it's your duty /responsibility to warn customers about additional UPS fees! read more

The UPS Store - Extra charges by UPS - Shipping Centers Near Me - Philadelphia, Pennsylvania

I never have any good experiences at any UPS stores and I have no idea why! When you enter the building, you do not get welcomed in the store or greeted by anyone. And the staff always appears to be too busy doing everything else but helping the customers, so the lines get long and people are just waiting in line. read more

I have no issues with this store. Been here a bunch of times over the last few months and I get in and out relatively fast. Btw they offer fax services - $1 per page. (something I needed to take advantage of yesterday) read more

This is my go to place for returns. Came here today to drop off a return for ASOS - was greeted and taken care of right away. I was probably in and out within 2 minutes! read more

Depending on the day you may get a less than happy person waiting on you. This is the closest store so we go frequent it for amazon returns, but that's because we already have a label on what we are shipping. I went in the other day to ship a small box no more than 3 pounds and I told her I didn't need it to be rushed & it was over $10! I thought that was ridiculous but since she already had printed and put he label on I paid for it, but I will not be going back to ship anything! read more

The people there re always nice..they know what they're doing. Gave me lots of shipping options.

Disclaimer: my visit was brief. I didn't get greeted even though I said hello first. Not one word was send from the customer service rep honestly I don't even think she looked at me. She didn't asked what I needed. She scanned my packages and handed me a receipt. That's it! read more

I usually only go in to do Amazon returns and I've only been to this location 2 times and they are so nice and helpful, the person working today came out and opened the door for me and they were just so pleasant and friendly. read more

Excellent place to rent a mailbox in a very convenient location. Customer service is top notch; I am always greeted with a warm and friendly disposition. The staff goes the extra mile for me when making arrangements to pick up larger items outside of normal business hours, and lets me know when I have special deliveries. With the rising tide of package thefts in the Bustleton/Somerton area, you are losing money and time by not having a box. read more

The worst UPS store I ever been to. There is a old lady and man working there with a extremely nasty attitudes. When you walk through the door they don't greet you or ask what you need help with. When trying to ask a question or get a price quote they act like they are doing you a favor. Please stay away from this UPS store. It's sad that these people ruin the name of UPS by how they run their business. I won't be returning to this store. read more

Garbage. Brought in transmission gears to be shipped to Florida. Paid for packaging and protection. Was told by the counter woman that the stuff would be packed asi needed, each gear separate and don't worry. It was not properly packed and my $1,000 gears were damaged in transit. So you charged me for packing materials for nothing AND did not pack per my instructions. Never again will I go here. Your store deserves to be CLOSED. Scumbags and liars. Wouldn't even tape my box closed for me, tried to sell me a roll of tape. Unreal read more

If you decide to go there please read reviews first.I shipped 5 times through them same weight package which came to 68lb each by paying for shipping at the store. On the 6th time I printed prepaid label off ebay and dropped package at the store. The owner tells me " don't bring prepaid package since its too heavy for me to move ", like it wasn't first five times. Week later I get billed $9 ups fee for package not to be wrapped around with paper even though they all were identical packages and didn't get this fee charged on first 5. Scumbags. Go to Staples or Usps nearby instead. read more

So if you don't have your box taped already, they will try to charge you for a whole role of tape. And they will tear off your label if you don't buy the tape. Worst UPS store ever read more

No stars!! The staff is just plain rude. I could not print a return label at home because my printer was not working. I asked if I could pull up my email and use their printer. The worker rudely replied " you must email to us at (pointed to sign with their email) we print here ...cost $2.00....REALLY!!! If I wasn't trying to make a deadline, I would have gone ANYWHERE else!! Maybe other ups stores have the same policy, but the attitude of both employees was despicable. read more

I was greeted in a timely fashion which was nice, but I had a package that needed a little tape on an edge. In every other UPS store, they offer to tape it up if need be. I was told to do that, I would have to buy a whole roll of packing tape for $5 . Again.. all I needed was a little bit to finish up the corner. Should I have come in with everything fully taped and ready to go? Yes.. but it also shouldn't have been an issue if I needed a little at the edge, as it isn't an issue at every other UPS store I've ever gone in. I went to another down the road and they did it without problem or hesitation. I won't be going back. read more

I had a good experience at the store. Came with a very large and heavy package which other store didn't want to ship, not because it was against their policy, bot they were to lazy to lift it. The owners of this location are very nice people. I called before coming, they gave me detailed information on the phone and even remembered me when I came to mail the package. They had no problem with carrying the heavy package. The only reason I am not giving the 5 stars is: when I had a conversation with the lady owner about the other UPS store workers being rude, she stated, that she has to be nice, because she makes money on the packages. Not cool, if that is the reason. read more

This is the best UPS store !! Very convenient location. Fast and friendly people!!! I rent mail box and I get the best service every time. They can sign and hold my packages. This is great for a small business !!! read more

was asked not to bring a prepaid packages and pay for them in their store as they need to make money somehow. this is ridiculous.