My go to drop for my Amazon returns. Everyone seems friendly and accommodating. Thank you

Very rude and ignorant employees and owner. Dropped off an Amazon package to return and was charged for the label to send back to Amazon. I send and receive 100 plus packages a week and never was charged at any other UPS store. When I questioned why there was a charge at this location and not the others I was met with a rude attitude and response from the employees and a lady who I assume is the owner. DO NOT RECOMMEND this UPS store location. read more

Good ups store next to Statbucks. Every time I come in hear to drop off a package or pick up packages or buy any packaging tape I'm always in and out within a few minutes. Good location..... read more

I went to this store at 6pm and the woman working had locked the door and would not let anyone in. The sign on the door said the store was open till 7pm and so did their website. There was a line of 5 of us standing outside knocking but she refused to let us in. At 6:45pm she finally walked out and said she was closing the store and would not take any of our packages. It was out of pure laziness. People rely on UPS for small businesses. I am now losing profit because I have to wait another day to ship. I hope UPS addresses this worker! read more

The UPS Store - Shipping Centers Near Me - Feasterville, Pennsylvania

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I see all these bad post about Tracy when in fact she is a hard worker and is always willing to help customers out, I have seen this lady work by herself when lines have been out the door and she waits on people in a timely matter, it's a shame how people come on here and are bashing this woman who works very hard just because people do not like the fact they didn't get their way with things there is no reason to come on here are target her. I was standing in line when some guy cursed her out and as a man I did stand up to that man saying how do you speak to a woman or even a person in that matter. I'm sure like all of the actual working people out here she has a family trying to support. So before people come on here think about how you can say all the good people do instead of getting them fired unlike the people who don't bother working in this world... KUDOS TO THIS BLONDE LADY FOR A JOB WELL DONE!!!! If you don't like her find a new store and I bet you won't find better service. Thank you Tracy and the rest of the ups store workers on doing a great job. read more

The worst customer service! Paid for overnight and it never was picked up. Called the store and was told it's UPS's fault and call them. I call UPS and they said that the store can reimburse. Called the store back and was told he couldn't do anything. I asked to speak with the Franchisee and never received a callback. This was the first and only time I will give this place my business. I'll go back to FedEx for my shipping services. read more

I got particularly good service when I came here on Monday to send out my last-minute Christmas gifts (it's a few days late this year, sorry guys not paying for overnight). The young fellow who helped me did a great job of stacking everything up in such a way to figure out the most economical box to use and also saved me a ton of time by finding all the shipping info in the system from previous shipments I have made. Didn't have to fill out a slip or even lift a finger! He boxed everything up and I was in and out in mere minutes. Parking here is oddly cutthroat. I thought two suburban 40-somethings might throw down over who was going to get my spot. read more

First, let me say, it is six days before Christmas. Shipping stores are bonkers this time of year. Two of my family members and I had to use the notary services at this UPS facility. Our appointment was for 10:00 am. There was a great deal of papers to sign, witness and notarize. Tricia, the notary, took us right on time. Lakota, another store associate held down the fort AND was, intermittently, one of my witnesses. This took over an hour. As minutes passed, the store got busy. Tricia and Lakota were taking care of us and other customers (there was supposed to be another store associate but wasn't......yet). No matter how harrowing it got neither Lakota or Tricia got frazzled. In fact, they kept a professional manner and we actually had fun during this, what at times, was frustrating for them I'm sure. So glad out of all the places we could have gone, I chose, for some reason, this UPS store. Ironically, it is no where near my home either. Thank you Trishia and Lakota for keeping your cool and being so nice, kind, friendly and fun. You will be recommended. You can count on that. Sincerely, Jeanne Tomaselli read more

Normally service is okay at best, but some of the employees are super rude. The bald guy with glasses should lose his job, imo.

The associate that was working there was very professional and knowledgeable, there was a big line but he didn't make anyone feel rushed and work as quickly as possible. Not to mention the associate was working all by himself kudos to him read more

Long line....didn't seem very interested in getting people out. There were 5 of us in line, 3 people behind the counter. 1 of them was helping an old guy with the copier, ANother was restocking markers (really important I guess). These stores need to get you in and out quickly... read more

Had to ship something yesterday ASAP - no questions asked. Today checked price with UPS.com on-line calculator, by entering data from the receipt, it was almost half of what i paid. Not really big deal on single item, but... will use store 12 mi away as I did before to avoid additional expenses from now on. :-( Just personal observation, if you have choice - drive to the different location. I had impression of being shafted during transaction, but now, after checking and reading comments on the right hand side of this page, next to this commentary box I can say, that Carlos have very vague idea about his duties and responsibilities. Idiot made Janet. P reprint and overpay on Amazon return labels (on-line retailers have discounted rates with UPS). Yep, stay away from that place... read more

Service was outstanding. I dropped off 4 huge (95 lb total) boxes for an Amazon return just before closing time. The labels that Amazon supplied were wrong, but Carlos, the Manager of the store allowed me to leave the boxes there while I went home and tried to get new labels. I was able to contact Amazon and get the shipping labels corrected, then called Carlos to see if I could email them to him rather than having to make another trip to the store. He agreed. The next morning he printed the labels from my email and got the packages on their way. I had my refund from Amazon before noon. Thank you Carlos. read more

I ordered something for myself for Christmas, i even bought two day shipping. I went online to track my package to see where it was and as i'm checking i notice it changed, but not to what i wanted to see. It said "The receiver requested this package to be held for pickup at the UPS facility." I am the receiver and I NEVER requested it to be held at the UPS store, I called and they said there's nothing they can do. Fair enough, but why wasn't I notified about this change via e-mail. And to make things worse I don't have a car (i'm only 17) so i can't just go and get it. Honestly i wouldn't have a problem if they would just bring my stuff to me. read more

Everyone here is amazing. Only store I will go to. They help me all the time and are patient. Carlos is the bomb!