UPDATE: it took 19 days for my package to arrive from the time the tracking stated it was with VIP in HV, PA. in the interim, my husband spoke to Dennis who was, unlike George, interested and willing to help had the package not arrived within X days. he also explained that VIP simply sold the shipping labels and would never be in contact with the package. in the meanwhile, I did reach out to the seller who told me it was likely still in customs. with out-of-the-united states sellers who purchase shipping labels from VIP, there is zero tracking available until it physically hits the USPS. what is displayed is erroneous (and for that USPS, imo, has some responsibility)...it shows VIP in possession when the parcel could be anywhere between the overseas shipper and the united states. I'm increasing my rating from 1 to 2 stars simply because Dennis and another person at VIP appeared to be genuinely interested in locating my package. my suggestion to VIP is to train others re: this system so they can relay information to concerned customers....and, I'm looking at you, George, get rid of those employees who are ill versed and apathetic. also, VIP needs to RESPOND to emails and comments left on their social media. neither has happened and its been weeks since I've reached out to them. ORIGINAL: presently the last known location for my package is with vipparcel at Huntingdon Valley, PA. for FIVE (5) days the tracking (from the seller for USPS) states it left Huntingdon, but HAS NOT BEEN RECEIVED BY USPS. a phone call to "George" at VIP only resulted with a lot of hemming and hawing and passing off to whomever hides behind the email address (no one has yet to respond) as well as contacting the seller (she has NOTHING to do with it). this is a high-ish value (over $500) custom order that the seller worked on over several months only to have Huntingdon lose it (I'm assuming it's lost) and taking ZERO responsibility and zero initiative to locate it. the USPS tried to assist, but they don't have it. they instructed me to inquire with VIP to WHOM they handed off the package...crickets. read more

Vipparcel.com offers a Commercial Plus Pricing for domestic shipments with no monthly or any other hidden fees which is great since other USPS providers offer just a retail or commercial base pricing and usually charge some additional service fees. I hate to pay for nothing so I'm happy to find vipparcel. The best option for me so far. I also like their prompt and professional customer service. At the first time I was having some problem to activate my credit card. I've put wrong amounts for 2 verification charges. The issue was resolved in 4 minutes over the phone. Thanks to Tony - a customer service rep. He explained me in plain English how the system works and activated my card after I gave him the correct numbers. read more

I switched from Stamps.com to using VIPparcel last year for my business and I will never go back. The functionality is better and completely free. I'm not sure why anyone would pay for a label service when VIPparcel offers it for free. There is also a new integration for eBay and other platforms which is super helpful. When I sell through eBay or PayPal invoicing, I ship through VIPparcel because I can gain the credit card rewards - something I can't do when creating labels on eBay or PayPal. The site also keeps track of all of the shipments which helps with book keeping and customer service. This is a really powerful service. -Tim Marriott read more

Where do I start?! Convenience, affordability, etc. I use VIP parcel not only for my business, but now for personal use. It saves me lots of time and money. I've never had one complaint with this company and look forward to continued business in the future! Anybody who can save me from the lines at the post office or even sometimes having to leave my house when it's freezing outside, is a hero in my book! read more

I love VIPparcel.com. I switched from Endicia.com to VIPparcel 4 years ago and I will never go back. The service is FREE and functionality is much better. They accept credit cards and PayPal which is very convenient and gives me a lot of flexibility. The customer support is always available over the phone - friendly helpful people, not stupid robots. read more

I love VIP parcel. Works great with my inventory management and shipping software. I love the ease of printing shipping labels at a reduced rate without the hassle of a monthly fee. Very easy to cancel a label also when a mistake is made. I can use PayPal or credit cards to take advantage of points offered my my issuers. read more

Great service! I love that they don't require you to give them your credit card up front. And, they don't have a monthly fee. I have been shipping using their online postage on demand service for USPS international shipping. It has been really a huge time saver and they offer a nice discount on postage for international. read more

I've been using VIP Parcel since October 2017. They have better rates and a user friendly site! My customers love that they get an email with their tracking information as soon as I create my shipping label. A bonus for my business is I can search my history to see who I've shipped to and it includes all of their info. read more

I ship things fairly often for work, and am glad I found this company! I love they do not have monthly or annual fees, you do not need any special equipment from them. It's easy as 1-2-3, just print and ship. Customer service is very friendly, knowledgeable, & straightforward. Completely satisfied! read more

I am a small business owner. I have used VIPparcel since almost one year to send parcel oversea to my clients. I am so happy with friendly interface and the price that cheaper than other companies. The customer service is always available on the phone when I need them for trouble shooting or help. read more

Definitely the best way to ship packages online, tried some other companies but they were not as streamlined and others actually charged a monthly fee just to have an account. Would definitely recommend to anyone who has a small business at home and needs a shipping option. read more

Great for Business if you ship USPS International a lot. Make sure you talk to Ina or Kevin. He pretty much makes the call on what type of discount you get. Use NHL3 as a source code for special discounts on International Priority and Express Services read more

We experience little glitches in programming but they have been good to respond and the savings have definitely made it worth hanging in there when problems do arise. read more

I own a hair care business and VIPParcel is definitely my go to for shipping!! So easy to use and a lot cheaper plus no monthly subscription bill Love it!! read more

This is a USPS re-seller. They are great if you have a business and specifically ship overseas a lot. I got pretty good rates for my business. read more

I love vip parcel because it gives my customers a low cost option amd saves me time but printing my own labels from home !

Excellent service for anyone that needs to ship online. Have been using their service for quite a while.