Open even on weekends and always kind and courteous! Appreciate their care and concern for their…read morecustomers!

Can't ever reach anyone at this location. The AI is awful and it never connects you to a human. The…read moreautomated message states they will have different holiday hours and to speak with a team member yet you can't ever get to a team member! I am taking my business to UPS!

I went to this FedEx location and got fantastic customer service from Toni today. She was kind,…read moreprofessional and used her insight to ask questions to learn more about my situation and how to help us get the best outcome for a return. Instead of paying $120+ for shipping this large package, or just giving up and keeping the $200 item, she helped save us money and effort. I'd never heard of refusing a package after it's been delivered and even kept for a few weeks, but since we hadn't opened it she helped us send back the package for free. That little bit of advice saved us a lot of money, not to mention the hassle of lugging back a 50lb package and trying to sell it online. Thank you, Toni! I hope you enjoy the Starbucks, you're a gem!

Needed some printouts for work. Really easy. Just emailed to an address, the shop pulled it up with…read morea reference ID, we reviewed and printed. Easy in and easy out. Michelle helped me out and walked me through the process. Price point is a little high per page ($1.42) for color printout on 60lb weight paper, but was a nice convenience to get what I needed taken care of in 5 mins. Total out the door cost for 16 color copies on card-stock was $24.48.

FedEx drivers have lied about me being unavailable to sign for a package multiple times now. The…read morelast time happened Friday 06/02/23. I took a vacation day from work and was waiting at home for the delivery. While sitting by my window in full view of the driveway and road, I received an update, made by the delivery driver, at 1:33pm stating they attempted to deliver the package and that the resident was not home. Clearly the diver lied. Not only was I home, but my wife and son were home. This has happened before, so I was not surprised. I attempted to have the package held at their pickup facility, but according to FedEx the seller put a note on the deliver that it could not be changed. I called FedEx and after navigating through their miserable phone support system, I was informed that the package could not be held and that I would need to take another vacation day from work and be home to sign for the package. To any businesses reading this review. Please show some consideration for your customers and use a different carrier.

I can't believe how big a liar FedExes driver is to say they delivered something to my front door…read morewhen I was home at the time. They cost the shipper a customer and more or less called my wife a liar on the phone. It might not matter to them that they cost another company a customer but like the old saying says "buyer beware". If this is the type of service I can expect from these lying dogs (sorry I didn't mean to denigrate dogs) I will talk to all of the people who ship to me not to use them, and I do get a lot of packages sent to me. Maybe this is why they can't keep help they are always looking to hire.

just now New I have…read morevery little experience with jewelry stores, so I was incredibly anxious when I went to McGivern to have my engagement ring resized and to get some inherited jewelry appraised. When I walked into McGivern, I was immediately greeted and treated so kindly. Staff went the extra mile to help me and explain the timing, cost and options. My resizing and appraisals were completed in about 7 days which I thought was remarkable. My next trip in, I decided to resize a bracelet and reset a ring. Mike personally helped me and was incredibly helpful. Once my jewelry updates were complete- within the stated timeframe, by the way- I picked them up and I was absolutely floored at how beautifully they turned out. I would recommend McGivern to everyone and anyone and I plan to use them, exclusively, for any future jewelry needs.

I went in to get a ring resized. They finished within about 2 hours on the same day. They were very…read morefriendly and helped me out!!!

I WOULD GIVE THEM 10 stars if I could. We are delighted with this company. They sent out Caleb,…read moreScott and Brad to move us from a third floor (lots of stairs) apartment. First of all they were right on time, and they are very personable. More importantly, they were very careful and made sure everything was totally taken care of and arrived at our new apartment in great condition. They asked us several times if they could do anything else for us. Absolutely great, conscientious and wonderful young men who provided wonderful customer service. Will hire them for any future move! THANK YOU

Moving from California to here wasn't easy, but they were understanding and helped adjust my…read moreschedule since the trailer shifted in delivery time. They were prompt, courteous, and professional . Quick to get the job done right and made unpacking easy!

The Owner is kind, considerate and very professional. I feel completely at ease moving to Bowling…read moreGreen, Ohio with my little girl because his guidance put me at ease! Awesome Prices! Quick responses and very flexible with our schedule! I will definitely use again and would absolutely recommend to anyone persons, families or student movers!

Awesome experience! We didn't use them this time because weren't quite ready. They explained…read moreeverything down to the smallest detail. If you are moving in state or to the next state, then this is the moving company you want to hire.

Great place for graphic design and printing. And if you are looking for a Union Printer - they are…read morethe place as well. They have several offices around the country - PA, DC, NV, OH, and GA. And they are quite responsive to inquiries - great customer service from my experience. the price is affordable, quality spectacular.

Several things. First, I've had generally satisfactory results here. Not amazing, but fine…read more Secondly, we put a 2-week hold on our mail while we were on vacation. It was scheduled to arrive after we returned. After a few days, no mail. So we went in and asked if we could get our held mail. We were told that all held mail had been delivered. Literally, 4 months later, we get the mail. Fast forward to last week. Our neighbor knocked on our door and asked if we received a package. We had not. Apparently, the post office told her that they delivered it to her house. Then they told her they put it in her mailbox. Then they told her they put it on our porch and gave her our address implying we stole her package and saying to her, "we're not supposed to do this." I then get a note from the postal carrier asking we return the package they mistakenly delivered to our address that we never received! A few days later, I found the package on the side of my house in a garden bed when I went to clean out leaves. So not only does this place illegally give people addresses out to disgruntled people and accuse it's customers of being thieves, they can't even do their damn job and deliver the mail.

A couple of the employees there are rude and seem unhappy at their job. Experienced or witnessed…read morethis enough times that I now drive out of my way to go to elsewhere.

I had an item to return to Amazon. Amazon sent me a barcode via email and I took the item to the…read moreUPS Store on Executive Parkway without outside packaging. The UPS Store hooked me up with an envelope for $1.00 (they actually price the envelopes at 93 cents so with the tax of 7 cents it is an even $1 which I think is smart & wish more retailers/restaurants did this). The worker scanned my barcode, threw the item into the envelope, slapped the label on it (that he printed) and I was out the door. I think the entire encounter probably took 90 seconds. It was a great experience that I just had to share. I have gone to this store before in the past to return some items to AT&T and had a similarly easy and quick experience. I highly recommend this location. FYI - they also apparently offer notary services if you ever need that!

We attempted to drop off an Amazon return and were greeted by a young lady who stated she was…read morehaving a terrible day. It went down hill from there. She was not helpful at all assisting us and after her counterpart could see she was quite rude, she recommended that she give us the UPS telephone number. I could not read the numbers and ask for clarification. She was very rude and refused to help at all. I asked for her name and she asked why. I told her I would be contacting the franchise owner to complain about the rudeness and poor service. She was not comfortable giving her name. She has reddish short hair and does not wear glasses. Don't waist your time with this franchise. The service at the Monroe location is amazing. We won't be back.