I had an item to return to Amazon. Amazon sent me a barcode via email and I took the item to the UPS Store on Executive Parkway without outside packaging. The UPS Store hooked me up with an envelope for $1.00 (they actually price the envelopes at 93 cents so with the tax of 7 cents it is an even $1 which I think is smart & wish more retailers/restaurants did this). The worker scanned my barcode, threw the item into the envelope, slapped the label on it (that he printed) and I was out the door. I think the entire encounter probably took 90 seconds. It was a great experience that I just had to share. I have gone to this store before in the past to return some items to AT&T and had a similarly easy and quick experience. I highly recommend this location. FYI - they also apparently offer notary services if you ever need that! read more

We attempted to drop off an Amazon return and were greeted by a young lady who stated she was having a terrible day. It went down hill from there. She was not helpful at all assisting us and after her counterpart could see she was quite rude, she recommended that she give us the UPS telephone number. I could not read the numbers and ask for clarification. She was very rude and refused to help at all. I asked for her name and she asked why. I told her I would be contacting the franchise owner to complain about the rudeness and poor service. She was not comfortable giving her name. She has reddish short hair and does not wear glasses. Don't waist your time with this franchise. The service at the Monroe location is amazing. We won't be back. read more

Went for notarizing a document. Received fast efficient friendly service, Elderly man ahead of me obviously had a bit of dementia and was deaf but got a lot of patient help read more

The store itself is small and the line was literally out the door. However the two people working there were very patient, pleasant and helpful. I was returning a number of items to Amazon and they helped me with the return codes and gave me a heads up on issues I needed to address with Amazon customer service. I observed that the two young women worked very hard and efficiently while also keeping their sense of humor. They provided great customer service despite being so busy. Honestly it looked like they could use an extra set of hands behind the counter. read more

This location consistently provides swift, reliable and efficient service. Lindsay is knowledgeable, responsive and prepared to serve customers no matter what challenges they may present. Even when they're busy, Lindsay has proven to demonstrate patience and a willingness to care for customers in a timely and kind manner! read more

They claim that the could not deliver my pack why? I don't know I was home all day so they took my package back to UPS store for me to pick-up. When I called the phone number @ 3550 EXECUTIVE PKWY TOLEDO, OH. 43606 They never answered their phone. So why do they have a phone if they never answer. So the phone must be for emergency like I don't know. read more

I brought an antique mirror in for them to package up and send. It arrived smashed. I had purchased extra insurance but I have yet to get them to pay my claim or refund shipping. They didn't know how to package and cushion a mirror?? Clearly not. read more

The UPS Store - This was my mirror - Shipping Centers Near Me - Toledo, Ohio

See all

Thieves! Twice I've had my return sent back from the vendor because the wrong item was sent back the box. The first one this store packed (and I though it was a vendor error) and the second box I had packed. read more

they are so darn nice here. This is my favorite one to come to. good parking. And there's frozen yogurt next-door so if the line is long just grab some yogurt. read more

I have been a customer at this UPS on Executive Parkway in Toledo for years. Today's experience taught me not to go back. The person who waited on me could not have been ruder. Before I was even allowed to speak he told me my return had to be boxed up and taped. Actually it did not. Since he was so rude I asked for someone else to help me. He was the owner and he would have to wait on me. He didn't need to tell me he was the owner. I could not have cared less. I don't care if he's the President. You treat me bad I don't patronize your business. I did have something else to return. I had the box but no tape. He refused to tape it, saying I would have to buy the tape. This has never happened before. I don't mind taping it myself, I've never had to before. For 12 inches of tape he lost a good customer. read more

Went here to return an Amazon package The hippie girl that "helped" my husband and I was no help at all we asked her 4 different questions on how to print off the label off the computer. She looked at us shrugged her shoulders to every question and went back to doing whatever she was doing. We ended up taking our package and leaving DO NOT GO HERE unless you can do there job for them read more

I go in paid for my package to be delivered/ they list it and try to play me I'm glad I had my tracking number worst of all it was a heart machine the company wanted to charge my 45k for turns out the driver just take it where he wanted read more

They are always very hard-working, kind, courteous, professional, and goes above and beyond for me every time. The manager, Lindsay, is wonderful and always helpful. I don't know any of these people personally. I just wanted to take a few minutes of my time to give them a shout out. Thank you all for everything, it never goes unnoticed by me. read more

THE! WORST! Despite signage all over the location about how employees are wearing masks to protect their customers, the employee was mask free and walking throughout the store. After waiting in line for 20 minutes, it was my turn to check out - the maskless employee looked at me and randomly stated "I am going to help her next" referring to someone that came into the store well after I had and who had been using the computer. No question about who was next and no apology for not knowing who should be next - just a rude employee who, based on behavior contrary to the signs that appear in her place of business, doesn't care for the well-being of their customers. read more

When I came in on Thurdsay 2-24-2022, there was an employee yelling in the back to another employee. VERY UNPROFESSIONAL.... When the one being yelled at walked away to help another person in line she was followed by the one yelling. The one yelling said I am not done, and the one that walked away said that there was nothing she could do. I REALLY hope that the one yelling is NOT a manager because talking to your employees like that is not professional and not with being there. On a side note, the lady helping me at the counter while this was going on was nice and helpful. She apologized for the actions of her co worker. This store is usually helpful and quick, MUST BE A FULL MOON!!!! read more

After calling on Monday and told they could assist, I stopped by the store yesterday to ship an 8 x 10 rug purchased through Overstock. Unfortunately the package had been opened and needed re-wrapped. When I arrived on Tuesday evening, the clerk was rude and laughed when I told her my mission to return the rug. When I asked what she suggested I do, she laughed again and said, "I have no idea". Considering shipping is their main priority. . .seems like there was a better answer. Needless to say, Perrysburg's store took the rug and shipped it with no hassles at all. Happy Holidays! read more

Workers never want to look for packages. They say packages won't be in until after a certain time although notification of packages being ready to pick up is recieved days before. read more

Will be going back in a few days, getting my St. Nicholas Day packages out to my children all over the country. Last year, I was desperate and running late and called to be sure of their closing time. I had to call twice (turns out they were pretty busy) but when the phone was answered the young woman assured me she would be willing to stay up to 10 minutes after closing to be sure I got my packages there. I was only a few minutes late, she was there and gave me no grief but was cheerful and helpful. I was extremely grateful to get the packages out that day. The people there have always been helpful to me the past 3 years or so that I've been using that site. I ship 3 or 4 times a year - Valentine's Day, Easter, St. Nicholas Day, Christmas every other year. read more

Understaffed & super slow. I thought the post office was slow. Allow a lot of time if you need to do anything here.