This place will no longer accept packages if you bring them in with a pre-printed label. They are…read moreway over priced on shipping, and supplies and the staff as a tendency to be rude and condescending.

Friendly amazing service. They are quick and help with anything not to mention they carry all the…read moreMelissa and Doug products for your kids!!

Used my "Yelp for help" to find the next best shipping/packing center! Yay! :))…read more I found 2B a couple blocks away. I zoomed in, met Nathan who commented on my extremely well packaged package! lol Yes, It was a beautiful package indeed. Anyhoo, Nathan filled out a label for me, gave me options on shipping and with the utmost professionalism, processed my package WITH NICE COMPLIMENTS and a BIG SMILE! This business also sells all kinds of items for packaging your packages professionally, like moi, and they have mail box rentals to boot! Yay! Just what I needed! What a cool shipping place & mail center! Thank you Nathan for your amazing, warm, friendly customer service. That's the way you get repeat business! See you soon! XOXO Highly recommend!

Unfriendly staff. I stopped by to ask if there were any openings before my scheduled fingerprint…read moreappointment. The employee informed me the next person with a scheduled appointment was not coming in for another 40 minutes and that I would have to wait an additional 5 minutes after that to see if they were a no-show before she could see me. My original appointment happened to be another 10 minutes after that. I told her was perfectly fine and that I understood and that I would see them at my appointed time. As I was leaving, another employee made a sarcastic comment about people needing to stick to their appointment times instead of asking to be seen early. I had simply asked a question and immediately accepted the answer. The comment was unnecessary and left me with the impression that customers are viewed as inconveniences rather than people seeking assistance.

This business has a long way to go. The attitude of the woman that approached me was just awful…read more Her demeanor screamed misery and I just wanted to ship a package for my 88 year old neighbor. They had the body language of anger and misery. All I did was ask a question and she was defensive and short fused as if take it or leave it. Well I did leave it . Note to UPS. Customer service is supposed to be about the customer. Be kind or be gone. Thank you

Staff goes out of the way to let you know how inconvenient you are being for visiting. Unfriendly.read more

Fast, super friendly, excellent service! Everything that I've had done with them has come out…read moreexcellent and it's always a good experience. I literally love going to the store because of the friendly service and their sweet pup Sunday there to greet me. Whether it's Real estate flyers or a return label, they are on it and I'm never disappointed. Thank you guys.

Wow. What kind and generous staff and owners…read more I came in just as they closed. They gladly stayed late for us to mail our items. They also showed compassion and found us the most economical yet expedient shipping options. So blessed to find this store open late and helpful in our need for mailing goods way past USPS limited and silly office hours.

This Husband and Wife team have helped me out twice now with a FedEx delivery. Quick and very good…read moreservice. I can always rely on them for the answer to my shipping problems. Very friendly. Rocky

On October 9th, 2025, I and my wife went to the UPS Store (#2339) located in the Belvedere Park…read morePlaza at 6847 N. 9th Ave. (Ste. A, Pensacola, Florida, 32504). I and my wife were shocked and sickened when we were charged by UPS Store an ungodly $253.26 to mail a standard sized letter to Guam, where the recipient is required to sign for the letter to prove we sent it. They were notarized documents for a bank, for which we paid $20 for the notary, which is fine. But to charge customers $253.26 when Guam is a U.S. territory and observes standard U.S. Postal rates, is inexcusable. We asked the employee (#315851) at the UPS Store in our disbelief if the U.S. Postal Service charges the same insane $253.26 rate, and he confirmed that "it's about the same." Well, after we left the UPS Store we felt taken advantage of horribly and that something was very wrong, so we called the U.S. Postal Service and were told that it only costs $12 to $13 to mail a letter with return signature to Guam from Pensacola, Florida. We still can't believe that UPS charged us $253.26 for something that only costs $12 to 13 at the U.S. Postal Service. Whether the employee at the UPS Store intended to do it or not, he horribly lied to and misled us. No doubt UPS in their own thinking have good reasons for charging what they do, but we are just common folks living on a limited budget. The notarized documents that we mailed could have been easily replaced if lost, and we didn't ask for any special protection, we just wanted the letter sent and signed for by the recipient. Thankfully, we didn't wait too long to complain, so they still had our envelope at the UPS Store. The store agreed to refund our $253.26 and then we took the envelope to the U.S. Post Office instead, where they charged us $13.35 to mail our documents to Guam, with required signature of the recipient. The UPS Store horribly overcharged us $239.91, which is so unethical and disgusting. There should be a law against gouging people financially! I'm just glad that we had the wisdom to double check to see if the UPS Store had overcharged us, and sure enough, they did big time! We have a whole new perception of the UPS Store, and it is not a good one. If this is how they mistreat and financially take advantage of their customers, then we won't be mailing anything with them in the future. There's absolutely no justifiable excuse for this type of greedy abuse. Shame on the UPS Store!

I hope this is for the store on 9th Ave. I had the pleasure of meeting the nicest gentleman today…read morenamed Elvis! I wish I could give him 100 stars. He was kind, helpful and knew his job. I think this store is wonderful! Thanks for the great service Elvis

A genuine, down home service experience. The owner, Christy, is very friendly and alway…read moreaccommodating. The great atmosphere compliments the exceptional service provided. Highly recommended for locals and those who visit the area frequently.

I didn't even know places like this existed till I rented a condo for the winter in PCB. The owner…read morerecommended West Beach Mail since there was no way l for us to receive mail or packages at the condo. The owner is so friendly and helpful, and the cost is very reasonable. There was a lot of construction in the area so getting there was a bit of a challenge, but hopefully they will be done by the time I go back next year

It's 9:00am the store is to open at 8:30am. There have been a total of 15 people who have left…read morecause NO one is at the store to open. Not a good way to run a business. Hire responsible people!!

They are speedy, thorough and nice. Doing business there is always a pleasure. They perform many…read morefunctions which make business and mailing quick and easy.