I came in today to make a return for a product I bought online. I had a package label printed and…read morepackaging already but no tape to secure it. Shout out to Enrique who was so kind to help me out in a pinch! He wrapped up my package for me and gave me my receipt! No fuss No cuss and I appreciate that so much. He made my return easy and quick! Thank you so much Enrique because of your customer service I will return to this location!

Helton was very prompt and helpful. He was helping three customers simultaneously to get the…read morecustomers done. They have a notary and great package services as well. Parking is tough this block though , don't get towed

Great Service! Niko is so pleasantly nice and always helpful. I love that. It's a little…read moreknickknacks in the store. Give me something to look at while. I'm waiting for my facts and copies to be made.

First time here Yelp lead me here as I was looking for a…read moreFed-Ex drop location. I needed to return some merchandise. Business is located in a small shopping center There is a private parking lot that is shared with other businesses so parking may be hard to find I walked in and I was the only customer YAY customer service is friendly inside is clean and well organized I dropped off the return and I got a receipt a few hours later I received an email confirmation from the business that my return has been picked up by Fed -Ex and the return is being processed YAY!!!! This business also offered mail box service, notary and fax/copies Hours are from 10-5

Had to return more than a few Amazon purchases, and since dropping off at a UPS store was an…read moreoption, I figured it would be a great opportunity for me to finally check out the store, which is literally a 5 minute walk from home. I was there for awhile, since there was an issue with one of my QR codes. I stepped to the side to make a quick phone call to Amazon and while there (maybe 15 minutes) the traffic in the store goes by pretty quickly. There were a few times where the line started to nearly reach the entrance, but everything seemed to be serviced pretty quickly, and this was with only one clerk. Dropping off my returns was pretty simple. Scan the QR code and drop off the item. I also received a receipt detailing each return and tracking number, which was helpful. Less than two minutes later, I received notification my return was processed. The clerk was also very pleasant and helpful. Great location for those in the Lake Merritt/Adams Point neighborhood.

The saving grace of this business is the young lady with the aqua teal hair. She is professional,…read morepolite, and has great customer service. How does a UPS store run out of toner? In the age of Amazon where you can get same day 3-hour delivery or simple just go to Office Depot in Emeryville (10 min drive). The only excuse is negligence and poor management. This UPS has no infrastructure and no policy regarding returning fax. Im expected to just show up and ask for my fax but with no toner no fax are printing. They have been out of toner since Saturday 4/4 and writing this review 4/8. Maybe at this point.. don't offer a service at all if you can't maintain supplies? Once I...if I get my documents I'll be using a different location.

Great neighborhood option for mailing packages, and there is even a notary on staff (with an…read moreappointment).

I brought in a package that I wanted to mail to Texas (Two-day Air)…read more The owner noticed there was space in my box and reboxed it twice for me, which ultimately ended up saving me about $50.00 (half of the original price had we used the box I brought in). Service and attention to customer needs was outstanding, I definitely will use them again. They can ship FedEx or UPS and worked hard to find me the best shipping option. This was the first time I'd brought something in but will definitely use them in the future.

Go to greenwood express for all of your packing, shipping, and printing needs!…read more I came with my item , the owner helped me determine the best size box for packing and also ensured that we found a cheap yet efficient method of shipment. The owner was very professional and even stayed a little late to ensure I was able to drop off my package.

I first went to Greenwood Express to rent a mailbox for my business, but they now take care of all…read moremy business needs including packing, shipping, printing, and notary. The service is A+ excellent and the store is spacious and clean. I really connected with the owner after hearing about all the great philanthropic work he is doing for nearby public school children. I can spend my money anywhere, but it's satisfying to receive quality products and service while knowing I'm supporting a business doing positive things for our community.

Best UPS store by far around. Very friendly and helpful staff. Highly recommended. Parking can be a…read morepain but there is a lot nearby.

Nice, efficient employees. Good hours. This store is a great resource for the neighborhood. I…read morevisit weekly to drop off returns and have had my passport photo taken there, all good experiences.

Finding convenient UPS Store locations is more and more a thing ever since their closer partnership…read morewith Amazon. This UPS Store is very convenient - located on the ground floor just near the main entrance to the Oakland City Center Marriott and the Hertz office also co-located there. In fact, it was a visit to Hertz that brought me here. The Oakland City Center Marriott (and this UPS Store and Hertz location are) is/are convenient to the freeway, and super convenient by BART. Just get off at the downtown end of the 12th Street station (towards the front of a train travelling in the SF direction), and that puts you right cross the street! Like I mentioned, I was going to Hertz to pick up a car, and I happened to have a small Amazon return in my backpack. My plan was to find a convenient UPS location in the next day or two to return this thing, so it was a time-saving and convenient delight to find one right in front of me and literally next door to where I was going. The store itself is quite small, but neat. The staff was pleasant, welcoming, and patient (yes, it took me a while to find my return code, since I wasn't expecting to need it so soon). All in all it was a nice experience. I don't imagine myself going out of my way to go to this location, but if I do find I need a UPS Store and this one's in my path, I'll look forward to visiting again.

This is my go-to UPS drop off packages. Despite the cozy room, service has always been fast for me…read more Although I've been here many times, I've been informed to keep my receipt in case it gets lost in delivery. It never happened with this location but I appreciate the consistent reminder. The staffs are really friendly and welcoming. They never fail to take notice of me entering the store and inform me that they'll be right with me. Whenever I have questions, they would give me a list of options before making a decision. During down time, it feels genuine when we strike a conversation. Definitely a neighborhood vibe.

Great service! I started elsewhere - post office etc., and remembered I could send packages…read moreinternationally from here. I got in before a short line of three waited behind me and was all done in short order. Passport docs ( a lot of them for Europe; mailing envelopes; etc. all taken care of expeditiously. Even my request for a large, stiff envelope was met with great patience and a smile. The man behind the counter remained pleasant, attentive and smiling throughout this ordeal of multiple docs to mail internationally. He advised me too on the least expensive method ( but a tracked mailing method) too. I'll def go here vs elsewhere next time. A very calming and professional experience when it had far less so at UPS and the post office.

Very supportive team even after I pulled up very close to closing time! They supported an…read moreinternational parcel to Africa no problem.

Great customer service and great prices. Highly recommend. Never had any issues with the mailbox…read moreservice.

Very kind and efficient staff. I had a FedEx package to ship, and there were some issues with the…read morebar code on the label I printed online, which became apparent later once a FedEx driver came for a pickup. The folks at the Shipping Center called me and worked with me to get the problem resolved, they knew that it was important, and the package got shipped on time. I am very grateful for their attention and care.

Looking for notary? This is your place to go!…read more Very friendly service if you're looking for a notary! The notary, Bobby, made sure that it was done right and when I had a document that he wasn't sure if notary would be accepted, he did what he could, wouldn't charge me for it so that it wouldn't be a paid notary that may not work. I appreciated that a lot from a local business and pretty much you made me have this place as my go to notary from now onwards because of the honest work they do. Getting documents notarized with a young kid is rough but what can you do when the kids if part of the reason a document needs to be notarized? Fear not, as Bobby was amazing - tried to engage my child playfully and even gave him some Pokémon cards just to keep him entertained while all the documents were worked on! Amazing!

I've been coming to Alameda Mail Boxes Plus for 5 years now and they really are the best. I've come…read morehere for a mail box, notary, USPS/FedEx drop offs, making keys, etc. Each and every time I've received fast and excellent service. All of their services are so reasonably priced! I'll keep coming here for many years to come.