Been coming here for years! Always great customer service, never has a line and can always answer…read moremy questions. Great for sending and receiving packages, general mail and has after hour pick up available for those days/ weeks

I wanted to get my wife something special for Valentines…read more High quality canvas My expectations were met and above and beyond Had my picture frame ready in no time "From start to finish, the customer service was phenomenal, and their team kept us informed every step of the way.

Wonderful service, went above and beyond to help ship a difficult package. Can't recommend enough!…read moreWill definitely be back.

Raj has been so helpful with me to set up a mailbox here. She's very thorough and patient…read moreexplaining all the steps. Thanks for all the help!

I have been coming here for all my shipping for years! Cheaper than any other stores and…read moreoutstanding service. Kevin is so friendly and helpful.

since UPS was being weird with their emails, I called in the morning to see if a package got…read moredelivered and the man working said no, which I half expected anyway. But what I didn't expect was how he called me back a couple hours later to let me know even though I didn't ask him to. Amazing service, I hope he has a good day everyday :].

Gnock at the FedEx on Newport Boulevard went above and beyond to help me with a time-sensitive…read moreprint job after I received conflicting information from another location. Even though she had no advance notice and wasn't responsible for the mix-up, she apologized, took ownership and committed to having my order ready the next morning. She was incredibly professional, kind and customer-focused. Gabby, you have an amazing employee in Gnock!

Copy service here is good but it takes a while for your email to get to FedEx system and then you…read morecan print. Allow yourself at least 10 minutes. You put the card and choose the amount, after finishing printing the next 2 days, the rest of unused money will go back to your account. I like that it's convenient facing street so it's a quick in and out.

Pretty sure my review got deleted. Damiano has a temper problem. I am long time customer have…read morealways been loyal to this local shop due to convenience and super friendly staff. Damiano is a button pusher and not indispensable labor. Thank you Patrick for you local presence and all you do. I'm not sure if Damiano has the authority to ban one from doing business here, however, we got into a shouting match in regard to a package for my wife, and we both lost our tempers (I am sorry for my part) and I was "banned" by Damiano. Anyways, I would have given a 5 star review, but please be wary of Damiano. I am wondering if I can come back and use your services? I would like to spend money at your store. Thanks.

Workers have always been nice and helpful here, the only negative thing I would have to write about…read moreis this store needs to hire more people. The times I've been here even during right when it opens there is a long line already. Every customers situation is different, but there are times in the past where you can be waiting in line for a while. I stopped coming here, due to the crowd. Overall, great workers every time I visited never had an issue. I go to Whole Foods now for my Amazon returns.

Had a notarization appointment here and was helped by Eric--he was incredibly kind and patient…read morethroughout the entire process. What could've been confusing and stressful ended up being smooth and straightforward thanks to his professionalism. Excellent service and customer care all around! There was also a woman working there who was very kind and welcoming, though I didn't catch her name. The entire team made a great impression. I'll definitely be using this location for any future business needs. Highly recommend!

I've rented a mailbox from the UPS store at 1835 Newport Blvd Costa Mesa California for about 15-20…read moreyears and they've been fantastic EXCEPT for an employee named MYRA but I'll get to her in a minute. The only problem I have w the business is when I chose to pay their higher rental fees it's because it was 24 hours as far as retrieving my mail well now it's not 24 hours anymore so that's a bit upsetting. That's originally why it was costly bc it was so convenient and now it's still the same price even tho it's NOT convenient can't get my mail 24 hours. I'll just have to get over that - BUT I'm writing this MAINLY bc of an employee named MYRA -she SHOULDN'T be in a management position - it's quite obvious MYRA has no experience when it comes to customer service. All the other employees are quite polite, but MYRA is rude and condescending & just hangs up on people on the phone or keeps you on hold -in the 20 years I've been renting there. Never had a problem with any employees, but this MYRA is a problem MYRA has only been working there about 6 months if MYRA continues to work there -I'm debating on taking my business elsewhere because I don't trust MYRA w my mail bc MYRA LIES about other stuff...But for the time being I'll just make sure to deal with all the other employees because one bad apple hopefully won't affect the other good apples. And all the other employees are great never had a problem with anyone else in the last 20 years except for this person MYRA who should not be in a management position. THANK YOU FOR YOUR TIME READING THIS.

I've been coming to this UPS Store for the past 5 years, and I have to hand it to them--they are…read morealways so helpful and patient, no matter how busy they are! All of my packages have arrived when they were supposed to, and I've never had anything misplaced or damaged. They truly go above and beyond. A special shout-out to Kim for always answering all of my (sometimes annoying ) shipping questions and being so helpful! I live just 2 minutes from another UPS Store, but I gladly drive 10 minutes out of my way for the better service here. Thank you, Store #0247, for all your help and excellent customer service! So thankful I found you guys!

I just left this UPS location and wanted to give a huge shoutout to Chris! He was incredibly…read morepatient and helpful with all of my Amazon returns from items I needed to return for an upcoming trip. It can be a little nerve-racking walking into a store with a bunch of returns, especially when you're worried about holding up the line or taking up too much of someone's time, but Chris made the entire process so easy. He was patient, kind, and handled everything as smoothly as possible. Thank you so much, Chris, for the amazing customer service! It was truly appreciated.

Quick, fast and friendly and conveniently located by my work!…read more Not only do they mail things they also have cute gifts and things!

I love the Mail Room so much. Everyone there is genuinely so nice and incredibly helpful--it always…read morefeels welcoming the second you walk in. They also have the best Jellycat selection I've ever seen, and what I really appreciate is that their prices are fair and not ridiculously overpriced like so many other places. It was always my go-to spot to find the perfect Jellycat, and I'm honestly really sad I don't live close anymore. Such a special place with great people and great vibes.

Been coming here for the past 6 years for various services. Quick, easy, always accommodating. I…read morebelieve the original owner ended up retiring (good for him) but they kept everything the same. Live scans, passport photos, mailing services, mailboxes they do it all! Thanks to the cool gal for helping me with my passport renewal packet, sorry for being so chaotic lol

Great service! I was originally across the street at DHL to drop off a return and needed a bag to…read morepackage it in but the said they didn't sell any? When I arrived at The Shipping Center the man working the front was very kind and efficient, he found a box large enough for my return and even cut it to size so that it fit perfectly and wouldn't move around during transit.

If you get to choose where to get your live scan done, choose this place. Shane knows what he's…read moredoing. I've had to get live scans done a few times, and this was the most efficient appointment yet. Not sure about out-of-pocket costs since mine was covered by my requestor. They also offer mail services, so a must know spot for business owners in the JWA area. Looks like a family-owned and operated business too.

Met all expectations with live scan services. Fast and Friendly staff and attentive.read more