1. The UPS Store

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Newport Beach, CA

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The UPS Store

4.3 (18 reviews)
Open • 8:30 am - 6:30 pm
Updated 1 month ago

Services - The UPS Store

Mailbox centers

Shipping centers

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Reviews With Photos

Manager, Aidan Andrade
James V.

Aidan is awesome. Smart, fast and professional with high attention to detail and top notch customer service skills. I can highly recommend this shop for notary, printing and shipping services. I used all three. Excellent service.

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Photo of Drew F.
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1 month ago

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Local

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1 year ago

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Local

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1 year ago

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Local

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Photo of Olivia S.
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2 years ago

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2 years ago

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Local

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Photo of DeeDee M.
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3 years ago

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Local

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2 years ago

Really is one of the best UPS stores. Awesome team and super helpful. They are always welcoming and know exactly what to do.

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Local

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6 years ago

Helpful 2
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6 years ago

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Aidan A.

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Photo of Jim A.
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4 years ago

Great experience went in very attentive employees very smooth transaction very impressed!

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Local

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5 years ago

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4 years ago

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Photo of Eric E.
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7 years ago

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6 years ago

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6 years ago

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6 years ago

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6 years ago

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6 years ago

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Review Highlights - The UPS Store

“Aiden was working there and he was super patient, friendly, and helpful.”

Mentioned in 2 reviews

Read more highlights

The UPS Store

The UPS Store

(127 reviews)

Had a notarization appointment here and was helped by Eric--he was incredibly kind and patient…read morethroughout the entire process. What could've been confusing and stressful ended up being smooth and straightforward thanks to his professionalism. Excellent service and customer care all around! There was also a woman working there who was very kind and welcoming, though I didn't catch her name. The entire team made a great impression. I'll definitely be using this location for any future business needs. Highly recommend!

I've rented a mailbox from the UPS store at 1835 Newport Blvd Costa Mesa California for about 15-20…read moreyears and they've been fantastic EXCEPT for an employee named MYRA but I'll get to her in a minute. The only problem I have w the business is when I chose to pay their higher rental fees it's because it was 24 hours as far as retrieving my mail well now it's not 24 hours anymore so that's a bit upsetting. That's originally why it was costly bc it was so convenient and now it's still the same price even tho it's NOT convenient can't get my mail 24 hours. I'll just have to get over that - BUT I'm writing this MAINLY bc of an employee named MYRA -she SHOULDN'T be in a management position - it's quite obvious MYRA has no experience when it comes to customer service. All the other employees are quite polite, but MYRA is rude and condescending & just hangs up on people on the phone or keeps you on hold -in the 20 years I've been renting there. Never had a problem with any employees, but this MYRA is a problem MYRA has only been working there about 6 months if MYRA continues to work there -I'm debating on taking my business elsewhere because I don't trust MYRA w my mail bc MYRA LIES about other stuff...But for the time being I'll just make sure to deal with all the other employees because one bad apple hopefully won't affect the other good apples. And all the other employees are great never had a problem with anyone else in the last 20 years except for this person MYRA who should not be in a management position. THANK YOU FOR YOUR TIME READING THIS.

The UPS Store - mailboxcenters - Updated October 2026

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