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Huntington Beach, CA

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AIM Mail Center

3.8 (105 reviews)
Open • 8:30 am - 6:30 pm

Services - AIM Mail Center

Apostille or authentication

Notarial copy certification

Jurat

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Recommended Reviews - AIM Mail Center

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5 months ago

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8 months ago

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7 months ago

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Jim D.

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Photo of Hannah L.
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6 months ago

Helpful 1
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8 months ago

Great place, happy to find it! Helped me with an awkward package. Why do you need 85 characters for this review??? But great place!

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2 years ago

Fast and easy. They get you in and out, no frills. The parking lot can be challenging but better than using the post office next door.

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7 months ago

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8 months ago

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1 year ago

Went on there on a Saturday morning. Service was fast got everything done in 10 minutes.

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1 year ago

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1 year ago

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1 year ago

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2 years ago

Big shout out for the packaging of a bottle of wine. The California Cabernet made it across the country and enjoyed, thanks !

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1 year ago

Staff was helpful and they had always have a notary available. The notary is hit and miss at other places.

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2 years ago

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1 year ago

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2 years ago

Great job! Got everything done very quickly! The new management rocks and changed the game big time.

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3 years ago

Helped guide me to get expedited passport and made the process. Super smooth. Always come through for me when I need.

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4 years ago

Business owner information

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Monal P.

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3 years ago

Business owner information

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Jim D.

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2 years ago

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6 years ago

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Monal P.

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4 years ago

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2 years ago

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3 years ago

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6 years ago

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3 years ago

Awesome service. Friendly, polite, cost effective. Fantastic place for all their services.

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Jim D.

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Photo of Olesya B.
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5 years ago

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Jim D.

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4 years ago

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7 years ago

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3 years ago

Great service - always happy staff- I try to support local businesses- nothing else to say

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5 years ago

I've been going there for 15 years. Jim and his staff are awesome. U will never go to a post office again

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6 years ago

Business owner information

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Monal P.

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7 years ago

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8 years ago

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7 years ago

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7 years ago

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7 years ago

Helpful 4
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6 years ago

Nice and reasonably priced. Nice to have local service available. They are next door to post office but more convenient then post office.

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6 years ago

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Page 1 of 3

Ask the Community - AIM Mail Center

Review Highlights - AIM Mail Center

“I was determined to do something similar with my card and Jim was kind enough to give me a third option, SUEDE!!”

Mentioned in 18 reviews

Read more highlights

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Mailbox Express

Mailbox Express

(101 reviews)

I have maintained a mailing address here after moving out-of-state. Mark is always helpful and…read morepleasant. Terrific location as the center has other venues I can visit. Mailbox express offers all you would get at the post office as well as MANY other services (notary, shredding, copies,fingerprinting etc.) Cute gift shop too. ALL GOOD!

Consistently Rude and Condescending Customer Service…read more. I use Mailbox Express on Beach Blvd as the business address for my company, and unfortunately, my experiences with the male owner have been consistently unpleasant. Almost every time I walk into this location, he seems to have something to complain about regarding how I'm picking up my mail or handling something related to my mailbox. Rather than simply explaining the proper procedures in a polite and professional manner, he speaks to me in a condescending tone that makes me feel like I'm being scolded instead of helped. I'm a paying customer and a business owner myself, and I understand that businesses have policies and procedures that customers need to follow. I have absolutely no problem following those rules, but there's a respectful and professional way to communicate them. What's frustrating is that this isn't just one isolated incident. It's become a recurring experience to the point where I genuinely dread having to walk into this establishment just to pick up my mail. I can't speak for how he treats other customers, but I can speak from my own repeated experiences, and the customer service has been extremely disappointing. Customers shouldn't be made to feel uncomfortable or talked down to for simply using a service they're paying for. If there's a specific way something needs to be done, take a moment to explain it respectfully instead of making the customer feel like they're doing something wrong. Professionalism and basic respect shouldn't be too much to ask, especially from the owner of a business.

HB Ship & Mail

HB Ship & Mail

(66 reviews)

Had a great experience here. Kathy set me up with a mailbox...the process was quick and easy…read more I def recommend you come in for all of your mailing and mailbox needs! Thanks Kathy :)

I waited until my final day of mailbox service to post this review because I was genuinely…read moreconcerned that raising additional concerns beforehand could negatively affect my ability to access my mail. After more than 10 years as a customer, my mailbox was terminated within hours of sending a professional email simply asking what was going on, how long I should reasonably wait, & trying to understand why employees repeatedly failed to open during posted business hours. During an in person discussion the following day, before hearing my explanation, the owner immediately asked me to hand over my phone, which I declined because it is my personal property. I was not rude. I was trying to access a service I pay for. The timing of that decision speaks for itself. Ironically, the employee later apologized & said he would speak with the owner on my behalf. I have been a mailbox customer for over a decade. Under prior ownership, service was reliable & professional. Since the ownership change, there has been a decline in consistency, communication, professionalism & frequent staff turnover. I gradually found myself coming in less often, grabbing my mail & leaving quickly to avoid unnecessary interaction. Here is my experience: April 14 Arrived at approximately 9:00 AM, their posted opening time. The employee did not arrive until around 9:20 to 9:25 AM. I gave grace. He said he had been involved in an altercation before arriving. April 18 Arrived at opening. Gates were still down. No staff present & customers were waiting. I had to get to work, so I left. Unable to access my mailbox again. April 20 Called to confirm that someone would be present at 9:00 AM the following morning. I was told yes. April 21 Arrived at 9:00 AM, the posted opening time, & waited until 9:45 AM. No one ever showed up. During that time, I watched multiple customers come to the door only to find the business closed. I called & emailed because I needed access to my packages & had planned my morning around their posted hours before work. I was trying to find out how long to wait. The initial email response I received that morning was apologetic. Later that same day, without any further communication from me, the tone shifted completely & I was told to come pick up my mail because my mailbox service was being terminated. April 22 I returned to speak with the owner in person. I approached calmly at 9:00 AM & asked if she had a moment because I wanted to discuss her email from the night before informing me that my mailbox would be closed. I explained that I felt it was unfair because I had simply pointed out that employees were not there & was trying to understand how long I should wait after waiting 45 minutes the day before. Before I could fully explain the situation, the first thing she said was, "Give me your phone." I declined because it is my personal property. During the conversation, I was repeatedly interrupted & not allowed to fully speak. I attempted to provide proof that the employee was not there, but she refused to hear it & continued cutting me off. I was told they can open & close whenever they want, families have emergencies & things happen, I should just keep coming back to check whether they were open, & that I was "harassing employees" for trying to confirm whether someone would be there. For clarity, I have never had any direct exchange with the employee she referenced, nor have I engaged in behavior that could reasonably be considered harassment. My communication was limited to calling & emailing because I did not want to continue waiting outside a closed business without knowing if anyone was coming. When I asked how I should have handled it differently, I was told to keep coming back & check whether they were open. As a paying mailbox customer, that is not a reasonable expectation. Customers rely on posted hours to access their mail. Repeatedly being unable to do so raises serious concerns about reliability & whether the service being provided aligns with what is being advertised. After over 10 years as a customer, I was given a limited period to retrieve & transfer my mail despite being in the middle of a move, receiving packages, traveling & not realistically being able to change all of my mailing information within 30 days. I explained my circumstances & after a long conversation was given 60 days instead. There was also a prior issue in 2024 where my mailbox access was restricted over a late payment. I resolved that payment immediately once I became aware of it, but the handling of that situation also felt unfair. Taken together, these incidents left me feeling that mailbox access can be restricted or terminated very quickly if concerns are raised. This reflects a pattern of unreliable access, inconsistent communication & dismissive handling of customer concerns. If you need dependable access to your mail, especially for anything time sensitive, I would strongly reconsider using this location.

AIM Mail Center - notaries - Updated October 2026

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